Rollin' Green

@digitalocean @paddix @openclaw I need my website back or my back up so i can get it live on another host.. you guys have me locked out for 3 days and just keep telling me you looking into it.

@rollingreennj @paddix @openclaw Thanks for sharing your ticket number. Our support team will follow up on your ticket ASAP.

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@digitalocean # 11944435 provided multiple times already

@rollingreennj Hello, can you please share the ticket number with us so we may investigate further?

@paddix @digitalocean Open ticket as instructed same day, provided id and info requested. No answer for 24 hours then resolution is not good but place to upload doesnt accept high res files… this loop has my site down 72+ hours… not the way to do business

@rollingreennj @digitalocean Looking into it

Big step forward for @digitalocean 's Agentic Inference Cloud. We’ve acquired Katanemo Labs - makers of PlanoAI ( github.com/katanemo/plano) bringing powerful capabilities to help developers build and run AI agents in production. The future isn’t just inference. It’s thinking (intelligence) + doing (agents). Katanemo’s Plano technology adds: • Faster, safer deployment of agentic workflows • Real-time optimization in production • Deep observability into agent behavior • More stuff we will be announcing shortly!! This is how we collapse the AI stack — from model → agent → production — into one platform. Welcome @salman_paracha and team !🚀 Read more: finance.yahoo.com/sectors/techno…

@digitalocean @paddix @openclaw I already opened a ticket which you guys only answer once every 24hours !! This os unacceptable @paddix

Hi there. We're sincerely sorry to hear about the trouble you're having. If you've already opened a support ticket for this, please share your ticket number with us so we can have our support team take a look and get you taken care of. If needed, you can use the link below to open a ticket. do.co/3vBjlAl

@paddix @digitalocean Appreciate it !

@notch5mc @digitalocean We have been going through the same thing and already submitted documents site still down and no answer from the team. BTW they charged me for first month full no issues then took my site down month 2 @paddix

Paid @DigitalOcean $5 to start using their platform. Account immediately locked for “manual review.” No explanation. No access. Support won’t say why. Now requesting a refund. Not a great first impression.

@paddix Im going to post all over the internet until one of you guys take me seriously or until i gather enough evidence of you mistake and negligence that will be hard to negate harm and fault.

#Heroku isn’t disappearing tomorrow. But its shift into a sustaining engineering model is prompting many teams to think more carefully about what comes next. Migration logistics is part of that conversation, but trajectory matters just as much. Teams need to know not only where they can run today, but where their platform will grow alongside them. At @DigitalOcean, we’re investing across App Platform, managed databases, Kubernetes, and AI infrastructure. @WadeWegner, who previously was a product leader at Heroku, has written more about how teams are approaching this transition — and what a realistic migration path looks like — in the post linked below.

@paddix @digitalocean Im going to post all over the internet until one of you guys take me seriously or until i gather enough evidence of you mistake and negligence that will be hard to negate harm and fault.

try out GPT 5.3 Code on @digitalocean

@paddix @digitalocean Im going to post all over the internet until one of you guys take me seriously or until i gather enough evidence of you mistake and negligence that will be hard to negate harm and fault.

@paddix @digitalocean 48+ hours locked out of my account → full site outage → real revenue loss. No live support and ~24hr ticket delays for a production issue is unacceptable for a hosting provider.

Q4 & FY’25 results of @digitalocean are out — momentum is clear. • Surpassed $1B annualized revenue • $1M+ customers growing +123% • AI revenue growing +150% • Raising ’26 growth to 21%, exiting at 25%, path to 30%+ in ’27 AI isn’t incremental. It’s restructuring software. As workloads move from experimentation to production-scale agentic systems, complexity increases — and platforms matter. We’re increasingly the platform powering AI-native builders and scaling disruptors. This isn’t cyclical. It’s a structural shift. And we’re positioned to capture it.

@paddix @digitalocean @nvidia My business has been down 72+ hours due to an account lock with no resolution. There should be an expedited method. Taking site down has been detrimental to business and no one seems to care.

We’ve moved beyond the Training Era. Welcome to the Inference Era — where AI doesn’t just answer questions, it gets work done. At @digitalocean, we’re expanding our partnership with @nvidia to build a purpose-built agentic inference cloud. From model → production in minutes. The AI Factory is here. Learn More about what we announced at GTC: do.co/4be75If

@paddix @arcee_ai My business has been down 72+ hours due to an account lock with no resolution. This is causing measurable revenue loss. No answer from your team. For a company providing critical infrastructure, this level of support is concerning.

Inference is evolving fast—and so are the models powering it. With @arcee_ai's Trinity, we’re seeing a new class of open-weight reasoning models: massive capability, radically more efficient economics. 👉 #2 on PinchBench (Kilo’s benchmark for agentic capability) 👉 ~96% lower cost than the top model That changes the equation. Now you can run advanced reasoning + agentic workloads on @digitalocean. at scale. This is the next wave of AI: thinking + doing, in one place. Check it out 👇 digitalocean.com/blog/run-advan… #AI #Inference #AgenticAI #OpenSource #DigitalOcean #LLMs

@digitalocean My business has been down 72+ hours due to an account lock with no resolution. This is causing measurable revenue loss. For a company providing critical infrastructure, this level of support is concerning. Ticket 11944435— escalate this now. @bbbmidwestplain

Learn more. 🔗 do.co/4m1p6x4

Cloud security shouldn’t be a headache. 😵‍💫🔒 Introducing DigitalOcean Cloud Security Posture Management (CSPM): Agentless, in-dashboard security for your Droplets & Databases. ✅ Detect misconfigurations ✅ Prioritize high-impact risks ✅ Fix fast with guided instructions

@digitalocean My business has been down 72+ hours due to an account lock with no resolution. This is causing measurable revenue loss. For a company providing critical infrastructure, this level of support is concerning. Ticket 11944435— escalate this now. @elonmusk

@digitalocean @arcee_ai My business has been down 72+ hours due to an account lock with no resolution. This is causing measurable revenue loss. For a company providing critical infrastructure, this level of support is concerning. Ticket 11944435— escalate this now.

Now in Public Preview: @arcee_ai's Trinity Large-Thinking. ✨ The #1 U.S. model on OpenRouter. 3.4T tokens processed. 400B parameters. Live on DigitalOcean’s Serverless Inference. 🌊

@digitalocean My business has been down 72+ hours due to an account lock with no resolution. This is causing measurable revenue loss. For a company providing critical infrastructure, this level of support is concerning. Ticket 11944435— escalate this now.

Read more. 👇 do.co/4t7JTlz

Building agents is easy. Running them well in production is the hard part. 🌊 We've acquired #Katanemo Labs to enable developers to ship agents faster and run them at scale with confidence on a single platform. 💯

@digitalocean My business has been down 72+ hours due to an account lock with no resolution. This is causing measurable revenue loss. For a company providing critical infrastructure, this level of support is concerning. Ticket 11944435— escalate this now.

Stop prototyping, start deploying. ☁️🤖 Join us at #DOdeploy SF to master production #AI inference. Grounded in real-world costs & reliability, we'll show you how to scale with DigitalOcean. 🌁