Labcorp

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Labcorp

Labcorp

@Labcorp

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly #InPursuitOfAnswers.

Burlington, N.C., USA Joined Temmuz 2009
224 Following8.6K Followers
Labcorp
Labcorp@Labcorp·
@Jouler8 We are happy to help. We will pass your email along to the appropriate team for review, and you can expect to hear back via email within 24 hours.
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Sparky
Sparky@Jouler8·
@Labcorp I have sent an email. Thank you for at last giving me an avenue for communication. I shall wait a few minutes for you to read this, then delete the OP.
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Labcorp
Labcorp@Labcorp·
@Alagon_Quo Hi Alfredo, we would like to try and help resolve this for you. If you would like, please send us a message with your name, date of birth, and invoice number. If you have trouble messaging us, you can also email us at LabcorpSocialMedia@labcorp.com.
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Alfredo Vasquez Jr
Alfredo Vasquez Jr@Alagon_Quo·
Never trusting @Salinasvhealth, @Labcorp , nor @BlueShieldCA with my money ever again. All 3 gave false approval saying I was covered or proceeding with unauthorized testing for work that was still falsely approved. Lost nearly $100 or more because of all the blame pointing...
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Labcorp
Labcorp@Labcorp·
@michaelfla20417 We’re sorry for the long hold time. We know how frustrating that can be. Please send us a DM with a few details so we can help look into this for you.
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looking at u
looking at u@michaelfla20417·
@Labcorp I have been put on hold for over 8 minutes. Please Rubbish service.
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Labcorp
Labcorp@Labcorp·
@where_im_at Hi there, thank you for bringing this matter to our attention. We will provide this feedback directly to the appropriate team.
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Mel Bass
Mel Bass@where_im_at·
The @Labcorp facility in Muskogee, Oklahoma is hands down the most unfriendly, sterile, don't talk to us, use the computer, sit down, be quiet and wait on US facility I've been to. Not geared to customers.
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Labcorp
Labcorp@Labcorp·
@Alagon_Quo @BlueShieldCA Hi Alfredo, thank you for bringing this matter to our attention. Please message us with your contact details, full name, email address, and invoice number, so we can have someone from our billing team contact you. twitter.com/messages/compo…
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Alfredo Vasquez Jr
Alfredo Vasquez Jr@Alagon_Quo·
I think @Labcorp is straight up scamming people for money. I didn't approve of ANY testing and I'm getting an anonymous bill with no detail, no due date, and no info for what and charging through @BlueShieldCA with no approval. Worst off, during no office hours to cancel action.
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Labcorp
Labcorp@Labcorp·
@mexicaninoc Thank you for sharing your experience with us. We’re sorry to hear about your experience and understand how concerning this must have been. We take feedback like this seriously and will share the details you’ve provided with the appropriate team for review.
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Ben M
Ben M@mexicaninoc·
@Labcorp I will never ever go back to a Labcorp location again. The lack of human interaction in your offices is sad. Checking in on a tablet, sitting there way past my appt time, and the in efficient processes of drawing blood are the worst. Find another co to draw blood for you
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Labcorp
Labcorp@Labcorp·
@JALunt No worries, you can send an email to LabcorpSocialMedia@labcorp.com with your full name and best contact, and we can take it from there.
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:) Jenna
:) Jenna@JALunt·
@Labcorp Also, I can not message you because I do not have a Premium account.
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:) Jenna
:) Jenna@JALunt·
Hey, @Labcorp! Please tell your operation at @Walgreens at E. Flamingo and Maryland in Las Vegas, NV to get it together. First, they said they would take me before lunch and then the phlebot left before drawing me. Maybe I am just hungry from fasting, but seriously?!
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Labcorp
Labcorp@Labcorp·
@StateCircle Hi there, we are glad you were able to get in touch with our patient billing team. We also appreciate your feedback and questions about the billing process. We will be sure to pass these along to the appropriate team for review.
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Lawrence
Lawrence@StateCircle·
@Labcorp All good and helpful. Still: - You already had my e-mail address - Why not just e-mail invoices and links, instead of texting? Or why not ask us which way we prefer? - Similarly plain, why not simply include an itemized list of services performed with the invoice payment page?
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Lawrence
Lawrence@StateCircle·
.@Labcorp Before I pay my bill I need an itemized bill showing each test and charge. What do you suggest?
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Labcorp
Labcorp@Labcorp·
@geraldgartner Hi Gerald, thank you for bringing this matter to our attention. We will provide this feedback directly to the appropriate team.
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gerald gartner
gerald gartner@geraldgartner·
@Labcorp your location in Lawrence NYis the worst managed facility I have ever seen - staff are not helpful - you need to fix it or close it
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Labcorp
Labcorp@Labcorp·
@DC_Union_Thug Hi John, we’re sorry to hear that your experience has been frustrating. If you’d like, please send us a direct message with a few more details and we’d be happy to see how we can help. If you have issues messaging us, you can email LabcorpSocialMedia@labcorp.com.
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John
John@DC_Union_Thug·
I've dealt with 2 major corporations in the last 2 days: @Labcorp and @SamsungUS. Both experiences were awful, and there's no meaningful customer service option. I'm not sure why I even bother to vent, except we shouldn't have to live like this.
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Labcorp
Labcorp@Labcorp·
@StateCircle Hi, we are the social media team. Please direct message us with your contact information so we can forward your information to the billing team to help fulfill your request. If you have trouble with sending a message, you can email us at LabcorpSocialMedia@labcorp.com.
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Lawrence
Lawrence@StateCircle·
@Labcorp What number should I call to obtain a post-service, pre-payment, itemized list of completed services? If the number you gave me works then reply with the phone prompts.
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Lawrence
Lawrence@StateCircle·
Well, either they can't, or they just don't want to. I wasted almost one hour with your phone tree. What do you suggest?
Labcorp@Labcorp

@StateCircle Thank you for your message. We recommend contacting our patient billing team at 800-845-6167 and they will be able to assist you.

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Labcorp
Labcorp@Labcorp·
@drnic1 We're sorry to hear about your experience at these two Patient Service Centers. We will share this feedback directly with the appropriate team to investigate further.
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Labcorp
Labcorp@Labcorp·
@BunBrida We understand. If you can send an email to LabcorpSocialMedia@labcorp.com with your full name, date of birth, and your best contact information, we can then further investigate this issue.
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BunBrida
BunBrida@BunBrida·
@Labcorp It won’t let me message you because I’m not verified and I’m not going to pay to message you.
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Labcorp
Labcorp@Labcorp·
@SDoss13 Hi Stephanie, we’re sorry to hear you’ve had trouble reaching the location. Please send us a direct message with your full name, the location you were trying to contact, and the best contact information for you so we can help look into this.
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Stephanie Doss
Stephanie Doss@SDoss13·
Not impressed at all by @Labcorp and will ask the Dr not to send us again. Been calling for 3 days and no one picks up phone. Left vm no call back. Have to drive over to see if they got orders. Ridiculous. #CustomerExperience
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