Merchbar Support

@smelanson1990 Hi Steph,   Thank you for reaching out. I completely understand your preference for a refund, and I’m sorry we couldn’t meet your expectations this time.   As per our policy, we are able to offer store credit for this situation. While I know this may not be the resolution ...

@MerchbarSupport it’s been almost a month and still waiting a response from your team. I want my money back and that doesn’t mean STORE CREDIT. Want to resolve this ASAP so I can be done with you!

@smelanson1990 Hi, Thank you for your patience. We are currently experiencing a high volume of inquiries, which has resulted in a delay in responding to your request. We appreciate your understanding and assure you that we are working diligently to address your concern as soon as possible...

@shaman103 Hello there, please fill out this form so we can assist you further - tinyurl.com/yuhbzb8v. Thank you.

@MerchbarSupport I have a half dozen holds still not received and it’s been over 6 months

@stellaperri @merchbar @Zelle Hi, we're sorry for the inconvenience. Please submit a request using the link below so we can further assist you. If you’ve already submitted one, kindly provide the ticket number. Thank you! help.merchbar.com/hc/en-us/reque…

@MerchbarSupport @merchbar not y'all trying to rope @Zelle in to your bullshit of a company scam. Been waiting on a couple hundred dollR refund for months. Buyer beware

@kbd224 Hi there, To assist you further, please reach out to us via email here  help.merchbar.com/hc/en-us/reque…. Or, if you've already done so, please provide your ticket number so we can check the status.

@MerchbarSupport @MerchbarSupport I'm still waiting for that refund...

@MerchbarSupport I ordered 12/2024 and cancelled on 2/17/2025 because you never shipped my item. I still haven't received my refund. 7 weeks is way too long with no resolution. Merchbar is a scam! #CustomerServiceFail #merchbarscam

@chuckomalone Hi, apologies for the inconvenience. We went ahead and replied to your question via email.

@MerchbarSupport still waiting for my refund since January 22 2025. You said you refunded me, but I never received the refund. My dispute with Cash app was declined because it's been longer than 60 days. $28.56 What's the deal Merchbar?

@mockingkay1127 @merchbar @Toxicshark1312 We apologize if you have not received your order yet. Please send us a message here - help.merchbar.com/hc/en-us/reque….

@merchbar @Toxicshark1312 @MerchbarSupport I’m waiting on mine 6 months scam artists

@merchbar I’d be happy if your customer service can issue me a refund for a vinyl that has yet to even process I really want my money back.

@simondhalliday @aten @merchbar We have reached out through email regarding your concern. Thanks for your patience.

Heads-up @aten's @merchbar @merchbarsupport is a scam company. Do not order from them. I wish I had checked the reviews of the company on BBB before I placed an order. Over a month since order cancellation and no refund in sight. bbb.org/us/ca/san-fran…

@honeylanae Hi there, please provide your order confirmation number so we can check. You may also fill out this form tinyurl.com/45uzrzt9, and one of our fan support specialists will contact you. Thanks!

@MerchbarSupport I’ve been waiting for a vinyl for over a month and have gotten little to no help when sending requests, I’d like a refund

@DJ_AlphaT @merchbar We're sorry for the delay in getting your refund. To further check, please provide us with the order number - starts with CONF.

@merchbar @MerchbarSupport Any chance you can tell my why it takes so long for you to initiate a simple refund? It shouldn't take over three weeks, people.

@shaedreams1 @shellastew @merchbar Hi, We are receiving a high number of emails and requests. We will respond to your concern as soon as possible. Thank you for your patience and continued support.

@shellastew @merchbar @MerchbarSupport Merchbar is a scam

What does a person have to do to get a @merchbar order canceled and get their money back??? This game they are playing is annoying. @MerchbarSupport DO NOT BUY FROM #MERCHBAR!!!

@patchesandpins We responded to your inquiry via email. Thanks!

@MerchbarSupport Hello again. In order to satisfy my BBB complaint, you placed an order for me (?) that doesn't exist. I have received no emails or direct proof this order exists. If the item is "in stock" when will it ship? Do I really have to file another BBB complaint?

@MeSoShauny_ @merchbar We're sorry that you're still waiting for your order. Please submit a request using the link below so we can look into this further and assist you. Thank you.  bit.ly/3A0N58z

@MerchbarSupport where is my order? Why haven’t you processed it, I ordered something back in December and I’ve still yet to receive it! There’s been no update on my order after countless chases via email! Is this even a legitimate company? @merchbar

@patchesandpins To help us resolve your issue, we'd appreciate it if you could provide us with some more details associated with your order such as the confirmation number. We look forward to your response.

@MerchbarSupport y'all have given me two discount codes that have not worked, for a refund the BBB was forcing you to give. The complaint is ongoing with BBB, I will keep following up with them until I get a refund or proper working discount code. This is crazy.

@udontlikeuuu We will reach out to you via email regarding your concern.

@MorticianMeowz @merchbar @NecroDancerGame Hi there, please provide your order confirmation number so we can check. You may also fill out this form tinyurl.com/45uzrzt9, and one of our fan support specialists will contact you. Thanks!

@patchesandpins To assist you, please send us a message here - help.merchbar.com/hc/en-us/reque…

@patchesandpins To assist you, please send us a message here - help.merchbar.com/hc/en-us/reque…

@MerchbarSupport this is the fifth email like this in two weeks. I ordered in June. Backordered forever. When I finally cancelled my order in November I was given a discount code that did not work. No record, no refund, no way to open a dispute, no discount code, no responses.

@_breakingunder @yuriluvr6 To further assist you, please send us an email here - help.merchbar.com/hc/en-us/reque…