Microsoft Support

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Hello! We are reaching out again, and would like to make sure your concern not getting Windows updates or upgrades is taken care of. Since we haven’t heard back from you for a little while, the system will temporarily close this case for now, but you’re always welcome to reply, and it will reopen automatically. Please feel free to respond back via direct message if you still need further assistance at your most convenient time. Take care! ~AL

well, to resolve the problems with generics for updates and upgrades, I did embeds and firmware installs usiing my weird handy dandy device that can only be used for such. but now I don't get any windows updates or upgrades. :(

@gwebu70096 Hello. We are just checking in if you still need help with your PC USB concern where the device connects but doesn’t show in File Explorer. If you still do, feel free to send us a direct message to maximize our character limit and assist you further. We'll be waiting. ~FP twitter.com/messages/compo…

im having pc issues again :( i think all my problems r coming from my usb slots/motherboard(?) when i plug in a usb stick it wont even recognize it on my computer snd i cant find it in file explorer, but it makes the windows connection noise? eh??

@SentellProd Hello there. We hope you received our message. If you still need assistance with your Office concern on Mac, please feel free to send us a direct message, and we’ll be happy to help. We’ll be looking out for your message. ~ML twitter.com/messages/compo…

Getting very annoyed with using @Microsoft @Office on Mac. I have to log in EVERY SINGLE TIME. It then doesn't even work half of the time necessitating me to relaunch the entire application. @satyanadella has driven this company into the ground.

@twiceokay Hi, there. We initiated a DM to maximize character limitations and for further assistance as well. Let us continue there instead. We will wait for your message. ~AL twitter.com/messages/compo…

@MicrosoftHelps please yoti age verification is NOT working for xbox account. i have used yoti on another website and have verified i am over 18yr old but for xbox/microsoft it dies not work

Hello, there. We have not heard back from you after inviting you to send us a direct message, so we wanted to check in and make sure your concern about the suspended Microsoft 365 account and recent subscription renewal has not been missed. If you still need help reviewing account access or refund options, please feel free to reach out to us anytime via direct message. We are here and ready to assist. We will be closing this case for now, but you are always welcome to reconnect if you need further support. Thank you, and we hope to hear from you soon. ~PB

@MicrosoftHelps My Microsoft 365 account was suspended without clear reason. I am the verified owner with full access to email and authenticator. I also need a refund for a subscription renewed 5 days ago since I can’t access the service. This needs urgent review

@justBill Hi again! We hope you’re doing well. We haven’t heard back from you and just wanted to check if you still need help. If you do please send us a DM to maximize character usage. -RM twitter.com/messages/compo…

I’m a windows user so there are one or two issues just with trying to get the remote workspaces setup. But specifically I can’t use Opencode as the sides of the terminal seem not to stay properly rendered when I scroll and it acts almost like screen tearing as I scroll making the entire terminal unreadable. Tried on two devices same bug, it I have time this week I was going to fix it and send a PR but maybe it’s something I’m doing wrong too

in the next release of @opencode /init becomes a guided AGENTS.md setup it reads the repo, figures out the stuff agents actually need to know, and asks a couple targeted questions when the important bits aren’t obvious from the codebase

@Abaniloveofgod Hello there! Your post regarding your OneDrive storage caught our attention. If you need help with this, please send us a DM, so we can assist you further, and to maximize the character limitation. Looking forward to your message. -RS twitter.com/messages/compo…

@MSTCommunity Kindly resolve this bug, my drive was full and then I deleted some items deducing the used space to 2.7/5GIG and deleted about 2k e-mails still you keep insisting I get extra space. Kindly fix this bug.

Join us April 6 on Mondays at Microsoft with Danielle Moon, Founder of Women in Power (Platform). 💟 She leads a global community helping more women thrive across no code, low code, and pro code. Watch here 👇 msft.it/6015QLCEt #MondaysatMicrosoft #CommunityLuv

@Harry1964676 Hi there, just checking in. We hope you don’t mind this follow-up message. For better assistance, to utilize the character limitations and if you'd like our help with your Windows concern, please send us a Direct Message. We're here to assist. ~ M.A twitter.com/messages/compo…

Every time Microsoft releases new updates for Windows, tons of error reports pop up from users around the world...that's what happens when you add more crap to what's already crap.😅

@Nejla_Akbaba Hello, Nejla. We did not hear back from you yet. How did things go? Do you still need assistance? If so, please do get back to us for further assistance. We'll be waiting for your response. ~S.R. twitter.com/messages/compo…

@MicrosoftHelps I sent you the source of the threatening message via DM using copy-paste.

@MicrosoftHelps I received an extortion email that spoofed my own address, so Outlook treats it as if I sent it myself. Because of this, I cannot mark it as Junk or report it as phishing. Please advise — the message is clearly malicious but Outlook blocks all reporting options.

@Olaindeach Good day! We hope you're doing well. We are following up to let you know that we are ready to continue supporting you whenever you are ready. Looking forward to hearing from you soon. ED twitter.com/messages/compo…

Those 14 days were promised but I still have 0 & no protection. The support request numbers should've been monitored, but they aren't. Nobody is doing anything or responding. I have a streak of 353+ days in a row. I might lose everything. Please, please help @MicrosoftHelps ! 5/5

@MicrosoftHelps I’m dealing with a long‑running Microsoft account sync issue. My profile is fully updated, but several Microsoft services (e.g Rewards & Phonelink) still use an old identity snapshot, including an outdated profile photo. 1/5

@M7_AoM Hi there, Your tweet caught our attention, and we know that you needed help since you are having issues logging in to your account. Please send us a DM to maximize the character usage and our resources for this matter. We'll wait for you there. ~CL twitter.com/messages/compo…

@MicrosoftHelps I sent you a message and received an automated reply. I need human help.

@K1NGM4N Hello there! Your post regarding your Microsoft account caught our attention. Please check your messages, as we have sent you a DM, so we can assist you further, and to maximize the character limitation. Looking forward to your reply. ~KS twitter.com/messages/compo…

@MicrosoftHelps the Xbox account i no longer have access to keeps trying to take money from my account pls help..!!!

@gqbjp3YcmD21035 また会いました!Edgeブラウザのアイコンに関するご懸念に対応しています。この件に関してキャラクターの使用とリソースを最大化するために、すでにDMを送りました。そこで待っているよ。~CL twitter.com/messages/compo…

@MSHelpsJP Edge閉じるたびにデスクトップのアイコンが白く点滅すんのすげえ気持ち悪いんだがchromeだと全く起こらんから改善しなかったらchromeメインに戻すぞ

継続は力なり 👍 PowerPoint の「スピーカー コーチ」を使って、リアルタイムのフィードバックを受けながらリハーサルしましょう。 msft.it/6012QLtoK

@FaekXUser Hello there! Just checking in to see if you still need any assistance from us. If so, please feel free to message us directly, and we will be happy to help. ~RC twitter.com/messages/compo…

@Polymarket .@Microsoft @Office @Office365 @Outlook @MSFTnews

JUST IN: Artemis II crew experiences issues with Microsoft Outlook on their way to the Moon, asks ground crew for assistance.

@cerebralace52 Hello there. We are just checking in to see if you still need help with any of the Microsoft services. If you still do, feel free to drop us a direct message, so we can focus on your concern and help out more effectively. We’ll be around whenever you’re ready. ~FP twitter.com/messages/compo…

@MicrosoftHelps why can’t I get any help from a HUMAN AGENT when I call your number? No help at all!!

@cliffclof Hello there! Your post regarding your OneDrive account caught our attention. Please check you messages, as we have sent you a DM, so we can assist you further, and to maximize the character limitation. Looking forward to your reply. ~KS twitter.com/messages/compo…

How can I get this OneDrive issue resolved where it thinks I don’t have a subscription but I do? There is a phantom subscription in my account that is forcing my OneDrive vault to not work @Microsoft @Office @onedrive It is impossible to get any support for this problem on your end. Please for the love of all things good. Help me.

@levinarjp Hello again! We are following up like to make sure your GPU black screen issue on Windows is addressed. Please feel free to respond back via direct message if you still need further assistance. Take care! ~AL twitter.com/messages/compo…

The GPU black screen issue, which was caused by Windows, was supposedly addressed in a hotfix released at the end of February 2026, but it doesn't seem to be completely resolved yet.

firefoxでタブを多めに開くとBluetoothかUSBが遅延するようになってしまったんだけど、これ何の病気だっけ？ 最近見たのは Intel NICドライバのご都合機能のせいだったけど、Intelは入ってない構成。

@Lylmik7 Hello again, Lylmik. We haven’t heard back from you. If you still need assistance with your Outlook concern, please feel free to send us a direct message so we can further assist you while staying within character limits. We’ll be on the lookout for your message. ~ML twitter.com/messages/compo…

That problem with having 2 Outlooks is because Microsoft has been trying to force people to move from classic Outlook to New Outlook. Since some of the functionality does not exist in New Outlook, they have not been able to get rid of classic Outlook. The way Microsoft has handled that has been rather annoying and frustrating. They did the same thing with OneNote a few years ago, but eventually caved and went back to the classic version. It does not look like they are willing to go back this time though.

NASA pays $100M for Microsoft 365 licensing across the agency. They standardized every system on Microsoft. They put Microsoft Surfaces on the Orion spacecraft as the crew's personal computing devices. And the first technical crisis of humanity's return to the Moon was Reid Wiseman radioing Houston to say he has two Microsoft Outlooks and neither one works. Mission Control's response? "With your go, we can remote in and take a look." The same exact workflow your company's IT helpdesk uses when you submit a ticket on a Monday morning. Except the user is traveling at 4,275 mph, 30,000 miles from Earth, and the Wi-Fi situation is considerably worse. This spacecraft survived hydrogen leaks, helium leaks, a faulty heat shield, and a broken toilet. Outlook broke anyway. The toilet actually got fixed faster. The real story here is that Microsoft has achieved something no other software company in history can claim: a support ticket from lunar transit. Their enterprise sales team should frame this. "Battle-tested in space" is a positioning statement most B2B companies would mass murder for, and Microsoft accidentally earned it because Outlook crashes everywhere, including orbit. Outlook remains the only software in human history that performs identically whether you're in a cubicle in Redmond or aboard a spacecraft bound for the Moon. Universally, reliably broken. And we keep buying it anyway.

@eulanguagehelp Hi there! We understand your concern that your laptop has not started even after more than an hour and the agent has not contacted you. To maximize character usage, please send us a DM so we can assist you further. ~N.C. twitter.com/messages/compo…

@Microsoft @MicrosoftHelps could please help me, I do not know what this agent Saksham did in my laptop it's been more than 1 hour but still laptop did not get started and he even collected my contact number but since than that idiot has not even contacted me.