James Sherwin-Smith

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James Sherwin-Smith

James Sherwin-Smith

@26Left

GP https://t.co/Uo0cdB0Fpx & Partner https://t.co/SFTIJMklEE Mostly #aviation, #avgeek, #cricket, #Fintech & #payments. @JSS4NW for https://t.co/CWvN9Ogdgq

Airstrip One Se unió Mart 2012
838 Siguiendo1.4K Seguidores
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James Sherwin-Smith
James Sherwin-Smith@26Left·
Killer thread that has got me thinking. How many more times in your lifetime do you think you will be able to do what you love, or spend quality time with the people you love? Take a moment. Do the math. And then TAKE. EVERY. OPPORTUNITY. PS call your parents if you can x
6529@punk6529

1/ On How Short Life Is A few years ago, I was walking around in a blizzard in SoHo (New York). It was late, midnight, and it was beautiful. Some friends, about 15 blocks away, called: "come over?" It was late, it was cold, was tired, thought "maybe not worth it" but then...

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James Sherwin-Smith
James Sherwin-Smith@26Left·
TIL today: #DanskeBank has a chief #AI officer, 32 “digital employees” taking on specific use cases (set to 2x rapidly). From a results perspective - >1m hours saved - 94% employees using GenAI - 21% of tech OpEx invested in ‘25 (3x investment growth in 3 years) #MoneyLive26
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Joshua Brown
Joshua Brown@Joshwithkids·
@SteveNomadic Wow. It worked. Rey very impressed. In listening to the audio - was surprised at the “low quality” of the computers audio output. But hey.
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Steve Giordano
Steve Giordano@SteveNomadic·
Insane. So cool.
☈ Chris Jackson ☈@ChrisJacksonSC

Y'ALL THIS STORY AND THE ATC AUDIO IS INCREDIBLE!!!! Yesterday at Rocky Mountain Metro Airport in Denver the pilot of a Beechcraft King Air became incapacitated and went NORDO with ATC but his aircraft was equipped with Garmin's new Emergency Autoland feature. Well, not only did the plane land itself saving the pilots life, but it began transmitting on frequency to ATC controllers and other aircraft in the traffic pattern with position updates and eta to the runway. Listen to this audio. Link below. Also this was the first real world use of this Garmin feature.

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Elaine Mitchell
Elaine Mitchell@ElaineMitc44919·
@sainsburys loosing the will to live, impossible to make a Christmas order, failing on checkout, help line, useless, what is going on
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@thehundred @KPSnacks The fantasy league app has stopped updating players and league scores - can you fix it please? The live updating in real time was a cool feature. Scores have frozen since halfway through the women’s Fire v Originals.
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The Hundred
The Hundred@thehundred·
ON TARGET 🎯 Scott Currie is the leading wicket-taker in The Hundred Men's Competition 2025 👏 #TheHundred
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Jonathon Momsen
Jonathon Momsen@JonathonMomsen·
@Ticketek_AU Boxing Day ticket queue has frozen - no changes since 3 minutes into the pre-sale. Have you sold out already? Or is your website shitting the bed again?
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@HeartInternet @ianben … and yet you’ve lost customer emails for 4 days straight. This “investment” has taken you backwards, made a reliable service unreliable, and destroyed customer loyalty.
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Heart Internet
Heart Internet@HeartInternet·
@26Left @ianben This is enabling us to invest significantly in the business, including the mail platform. We did update all SPF records where possible proactively, and we used warm IPs to enable the transition.
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Ian Bennett
Ian Bennett@ianben·
@HeartInternet Email forwarding from my domain to Gmail account is not working for me for the last two days. Is maintenance still in progress or do I have a problem? Do I need to add an SPF record?
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@HeartInternet @ianben You are in control of what changes you made and being responsive. This was bungled from the start. 1) didn’t put SPF records in place when you said you would 2) didn’t monitor the failure rate 3) didn’t generate mail delivery errors for the failures 4) didn’t respond for days
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Heart Internet
Heart Internet@HeartInternet·
@26Left @ianben Unfortunately, we are not in control of how 3rd party monitoring will react, despite a plan of best efforts to enable this migration. The spike in sending volumes has triggered some greylisting and rate limiting by the likes of Gmail.
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@HeartInternet @ianben Deliver us the logs so we know what you’ve lost. It’s the only way that we can inform our users so they can ask senders to resend what’s missing.
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Heart Internet
Heart Internet@HeartInternet·
@26Left @ianben We are countering this with load balancing across sending IPs and other mitigation. The service has fallen short in this instance, but we are working proactively to restore full performance.
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@HeartInternet @ianben Sorry but I have lost all faith in your communications. You said you’d take care of SPF changes - but you didn’t. You said it was fixed - but it wasn’t. Then you said it would take 14 days, then suddenly all fixed as of today - but I’ve just tested again, and it isn’t.
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Heart Internet
Heart Internet@HeartInternet·
@26Left @ianben This is unlikely to take the 14 days as quoted but we don't want to commit to something unrealistic. Whilst we hope for full resolution swiftly, we can offer a dedicated mailbox free of charge for 3 months as a temporary solution today.
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@HeartInternet @ianben I need the logs please of all email received to my domains since you made this change and starting losing email, so I know what has been lost and can contact the senders (and who haven’t received delivery errors from you). Ticket 2502010029
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Heart Internet
Heart Internet@HeartInternet·
@26Left @ianben Hi James, I completely empathise with your situation here, and I'm very sorry for any inconvenience caused. We have been working through this programme of work for many weeks now as we complete the separation of infrastructure from the prior ownership.
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@ianben @HeartInternet I had a mix, some domains had been updated by them, but some weren’t. But even with SPF in place, it seems that popular receiving services are now treating emails from the new @HeartInternet servers as spam AND senders aren’t getting mail delivery errors, so I am asking for logs.
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Ian Bennett
Ian Bennett@ianben·
@26Left @HeartInternet I also read the statement that domains on Heart's nameservers would be updated by them, so I took no action. I have since added an SPF record, confirmed as necessary by Heart support. But I have now lost at least two days worth of email messages. Very badly handled by Heart.
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@rhyshj @HeartInternet In short, it’s a total #fail on their part. See here for some more info. Could take a while to fix. Meanwhile email disappearing into a black hole and not sending out mail delivery failures to senders. So senders don’t know there is a problem, & recipients don’t know what’s lost
James Sherwin-Smith@26Left

@HeartInternet @ianben Exactly same problem here. Heart internet flagged these changes in December including a statement that domains on their nameservers would be managed my them. Now I have support saying that they’ve created a problem that could take 14 days to fix, and email has so far been lost.

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Rhys HJ
Rhys HJ@rhyshj·
@HeartInternet what’s the latest with Email Forwarding maintenance?! 😢
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@carlwinser @HeartInternet @ToshInMacc This might help - I’ve been badgering them since Friday for some transparency. 20 years a customer, time to leave given their ineptitude. x.com/26left/status/…
James Sherwin-Smith@26Left

@HeartInternet @ianben Exactly same problem here. Heart internet flagged these changes in December including a statement that domains on their nameservers would be managed my them. Now I have support saying that they’ve created a problem that could take 14 days to fix, and email has so far been lost.

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Andy H
Andy H@ToshInMacc·
@HeartInternet We don't seem to have received any emails on domains registered with Heart Internet, forwarding to Gmail, for 2 days. When can we expect the emails to be delivered? Thanks!
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James Sherwin-Smith
James Sherwin-Smith@26Left·
@ToshInMacc I’ve been monitoring that page since Friday. It was ongoing, resolved, ongoing, finished again. I don’t think they know the scale of the problem. See below ⬇️ 20 years a customer of Xcalibre, Webfusion, @HeartInternet @Hosteurope and I’ve finally had enough of their ineptitude.
James Sherwin-Smith@26Left

@HeartInternet @ianben Exactly same problem here. Heart internet flagged these changes in December including a statement that domains on their nameservers would be managed my them. Now I have support saying that they’ve created a problem that could take 14 days to fix, and email has so far been lost.

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Andy H
Andy H@ToshInMacc·
Unfortunately the Heart status page heartstatus.uk doesn't mention this ongoing email forwarding issue.
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