Rebecca Forster

@HeathrowAirport an hour and counting watching our luggage carousel revolve with no luggage and been told one person is unloading a long haul flight. Joke!

@TheRAC_UK young daughter who travels a long way to work and back everyday with your ad of 60mins for callout, seems you are happy to leave her alone in a car park for over 5 hours? What a total fraud. My husband is now on a 100 mile round trip doing your job for you.

@santanderukhelp Hi, I provided a bank statement for myself and my sons passport so I don’t understand ?

@BexForster Hello Rebecca, I'm happy to assist you with your query here. Please check on the link here to get the ID list we accept while opening an account with us santander.co.uk/assets/s3fs-pu…. I hope it helps. ^EJ

@santanderukhelp I am trying to open a 123 account for my 13 yr old what proof of residence am I supposed to provide ? There is nothing in his name ! My bank statement isn’t sufficient apparently ??

@UPS_UK I am awaiting two deliveries £200 worth of Xmas presents both delayed indefinitely it seems…all other couriers functioning fine?!

@TUIUK I have !

@BexForster Hi Rebecca, please contact us privately with your booking details and query, so we can look into this further. We are currently working through all our outstanding messages and will reply to yours as soon as we can ^Jo

@TUIUK so I waited the 56 days like a good girl for my compensation claim to be resolved and guess what!? They have no record of it apparently and I have to start again. Absolutely shocking I will never holiday with TUI again. @jet2tweets were fantastic!

@TUIUK you have missed the 56 day response time for our delay claim so what now?

@victoriapayne10 @dantheman5752 @easyJet @British_Airways @TUIUK @Ryanair So useful 👍🏻

Watching Britain’s Airport Crisis on #channel5. Looks like it’s been tough for @easyJet @British_Airways and @TUIUK. But well done @Ryanair we have flown with them for years and have never had any problems.

@Channel4 how do I request archive footage of a show from 2005 that we featured in please 😃

@greendawg091089 @TUIUK We had a flight changed from bhx to ibz 11/6 from 7am to 11:30am via Alicante 😂 overall delay to destination was 8hrs. Sat on tarmac at Alicante for 2. I have tried both flight nos and same response as you. Have dm’d and told will still be looked at manually

@TUIUK someone needs to help me, my flight TOM7633 from Ibiza to Birmingham 11:30am last week got delayed for 8hrs once I claim compensation it doesn’t recognise flight number.. we got put onto another flight TOM7604 that left at 18:30pm maybe later, no recognition again? Thread.

@becksta9 @lucyyates1 @ejjrl @Goulding_23 @adam_marks123 @Jet247 @TUIUK I had similar my original flight cancelled and new flight to Ibiza went via Alicante! Cannot locate original flight so for same email as you. Trying with the new flight number to see what happens. 🤷‍♀️

@lucyyates1 @ejjrl @Goulding_23 @adam_marks123 @Jet247 @TUIUK So do we just put the claim in with BY7763 and then ignore the reply that says the flight can’t be found?

Anyone who was meant to be on flight TOM7763 from ACE to BHX that actually went to Tenerife for a night and became flights TOM7740 and TOM7741 applied for compensation yet? If so, what flight number have you used? @Goulding_23 @lucyyates1 @Jet247 @ejjrl

@RJV_Official @TUIUK This has happened to me. What did you do?

@TUIUK you cancelled our flight to Ibiza and put us on a flight via Alicante instead with a big delay. The claim has come back with flight not recognised! Please advise there is no way to speak on the phone 🤷‍♀️

@TUIUK another shocker of a day for your customers. Stop selling the holidays if you can’t deliver. Sat on the tarmac at Alicante (!) currently should have been in Ibiza at 10:30am 😳🤷‍♀️

@bppulseuk I am disgusted by your service. Paid many weeks ago for a home charge point that has never materialised and your customer service is useless. You have stolen our money. Cannot speak to a manager. Disgrace!

@bp_UK worst customer experience ever! Avoid #bppulse #bpchargepoint at all costs. Take money then advise of unspecified delays. No customer service. Disgusting. Now need to try and get refund through credit card. Have a new electric vehicle and no means to charge it

@Justhypehelp hi I placed two orders 29/11 and haven’t received order confirmation or despatch details. Paid via PayPal. Please can you help.

@DVLAgovuk can you help with an over 70 query please?

Love Island and the concerns about psychological distress that won’t go away just waiting for ⁦@thewhitmore⁩ & ⁦@IainDoesJokes⁩ to distance themselves from this show and not before time! theguardian.com/tv-and-radio/2…