Tim Dymott

@LNER Hi! Can you please help me understand if I can travel to and from Edinburgh today? Theres lots of conflicting information online and I want to be sure of what is recommended

@LNER Thanks for the update. Should trains be running will my ticket for the cancelled service from this morning be valid for travel today?

@timdymott The current advice is do not travel as no trains are running between London Kings Cross and Peterborough at this time - Current and Further updates will be applied here when the situation changes. lner.co.uk/travel-informa…

@LNER hi, I was due to travel this morning from Newcastle to London. Should trains restart again later today to kings cross will my ticket still be valid? Thanks for your help

@TUIUK hi I sent a DM about struggling to get a refund for a delayed flight, can you please get back to me? Thanks

@sportsshoes_com hi, due to an issue with your website my delivery address was reset and my order delivered to an address I can’t access. Despite asking for this to be recalled this has still been delivered and I’m now out of pocket. Is there anything you can do to sort this?

@LNER Hi, I have an advance ticket for 1600 today, can I travel on an earlier train to avoid the potential weather disruption? Thank you!

@AsdaServiceTeam This isn’t an online order it’s from in store, is this still the correct option?

@timdymott Hi Tim, we'd like to take a closer look at this. Could you please send us a 'DM' with the option 'asked to dm' using the link below quoting 'SMT', along with your full name, e-mail address and online order number. Thanks, Mark. twitter.com/messages/compo…

@AsdaServiceTeam because of an extremely loose lid on Asda stainless steel cleaner, a dangerous chemical has leaked all over my shopping. This has ruined lots of the items I now can’t safely eat as they may be contaminated. How can I get a refund for these items?

@Al_Humphreys Have you thought about pre-recording the speakers? The speakers can then film their talk from anywhere and bring the outdoors to their content. Becomes more film making than just talking to camera and your possibilities are endless (if you have the time!)

I'm trying to figure out a way to run the Night of Adventure event without putting on a live event. Any suggestions on ways to make an online evening of adventure exciting, inspiring and original WITHOUT making the audience do anything except sit, chill and enjoy? Thank you!

@stefanmanku @ENGIE_UK @ENGIE_UK have been helpful so far! Good luck to you.

@ENGIE_UK tweeting you as a last resort. Called your subsidiary East London Energy over 100 times today with no response and I urgently need to speak to someone to resolve YOUR mistake. What are you going to do to help resolve this TODAY!

@ENGIE_UK Thanks Daniel, I've sent a DM

@timdymott Hi Tim, could you please DM us so that we can investigate this further? Daniel

@ENGIE_UK @SophieGudge_ Hi, I’m having the same exact issue. Please can you DM me asap. Facing legal action from and Bailiffs for an account closed in July 2019

@SophieGudge_ Hi Sophie, could you please DM us with further information so that we can investigate this? Daniel

Yeah @ENGIE_UK I mean you... no kind of letter to my new property saying I owed ANYTHING. VERY POOR... Emailed with a complaint but I doubt you will reply as you didn’t when I moved out.

@jamiewdwright @TfL Loved his Love Island updates this morning! what a #ledge

This legend at Stratford underground delivering brilliant morning motivation and lots of smiles to the commuters. Give that man a raise @TfL! #ff #fridayfeeling

@Virgin_TrainsEC I’ve been waiting since 10 April? I feel I should be owed some sort of response by now? Is there nothing you can do to help?

@timdymott The team are working through a backlog and can take up to 14 working days to respond. For a quicker response, you may wish to phone the team on 03457 225 333 ^KM

@Virgin_TrainsEC Sent a complaint to you on the 10 April, still awaiting a response despite chasing. Any chance you can find time to get back to me on Twitter instead?

@Virgin_TrainsEC That’s fine however I was querying the response to that enquiry as I believe it was not reflective of the delay I experienced. It is to that reply I’m now waiting over a month

@timdymott Hi Tim - VTN-180405BHQZ looks like it was sent on 10/04 by a BACS payment to a Natwest Bank Account. It doesn't look like this payment was rejected either. ^KM

@Virgin_TrainsEC First enquiry which I asked for clarification on is VTN-180405BHQZ. Second reference following that request is VTN-180410BJPD

@timdymott Can I take your Customer Reference Number beginning with VTN? ^KM

We've waited so long for the great times to return to Huddersfield Town. And Dean Hoyle and David Wagner have given us two of the most memorable and unbelievable seasons in our history. This club is a special one, like no other. #htafc #premierleague