O2

Say hello to summer freedom! 🍦☀️ From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it. We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB. #RoamFreely

@bobsuncle12567 Hello, and thank you for reaching out to us. This sounds like a fraudulent call and you are right to be skeptical. To be on the safe side and make sure that your account is secure, we recommend contacting us immediately on 202. Please (cont) bit.ly/4sYAFaE twitter.com/messages/compo…

@O2 ive just had a phone call saying you need to send me a new sim card for 5G plus and my phone will be blocked if I dont accept the dpd package tomorrow is this legit it doesn't seem it.

@NJagannadh93670 We're really sorry to hear if this has happened. If you want to cancel, we respect your decision and will help you with this. If you'd like to discuss this with us, please DM us with your details and we'll be happy to look into this for you. twitter.com/messages/compo…

@O2 - I have a problem with your customer care team, I told to cancel my contract, but again they have extended my contract without my notice. Very disappointing. Please connect me in chat.

@HannahTL930 We're really sorry to hear that you're receiving multiple messages from us. The quickest way to resolve this will be to call us on 202 for pay monthly or 4445 for pay as you go, our friendly customer support team will be happy to take a (cont) bit.ly/47YhBB7 twitter.com/messages/compo…

This constant messaging from @O2 is really getting on my nerves now! I did a chat with an agent before and they promised me I wouldn't get these ever again because I'm getting them once a day sometimes twice! Its becoming bloody annoying. Why so many?!

@Eel85 Hello and thank you for your query. 🙂 If you go through the upgrades section in MyO2, you will be able to check all of the available deals and apply via the app. It is a straight forward process and will update on the same SIM but (cont) bit.ly/4boGDvE

@O2 so my contract is about to end and you currently have a Sim only deal for £17 a month for 25gb data with volt to 50gb unlimited calls and texts for 24 months. If I order through my o2 will it switch my contract over to the sim only deal?

@CaraTetlow We're really sorry for any inconvenience, but since we provide EU roaming at no extra charge, the quality of your service depends on the countries network carriers to use the service. We can only recommend the points previously mentioned, (cont) bit.ly/4bE7GBO twitter.com/messages/compo…

@O2 All of us have tried all of these things. They don't provide anything other than a rare, brief connection at too slow a speed to do anything. Or even phone one another. Not ideal when you are travelling with those with health issues or additional needs.

@O2 4 of my family on O2, driving through France with no phone or data service for 99% of journey, even in major cities. All with O2 for "incl. roaming". One other in family on idmobile has had signal & data all the way. This needs fixing!!!

@Steven169292 Hello, we're sorry for any inconvenience trying to place an order. Please could you send us a DM with your details so we can take a closer look for you. twitter.com/messages/compo…

@O2 I'm trying to pay an upfront cost for the samsung galaxy s26

O2 need to do suhin about blocking suspected spam calls actually ready to crack up 🙃🙃🙃 @O2

@I_Chose_Spurs Thanks. Can you send us a DM so we can take a look at this for you. twitter.com/messages/compo…

@O2 I've tried both app and browser, all the same messages and I've tried uninstall and reinstall of the app, still no luck?

@O2 I'm having trouble changing my PAYG tariff as I've been trying for a month now and the link takes me to an error page (see screenshot) and I've tried chatting through the app and over the phone with your team but I'm getting nowhere! Can you help me sort out my tariff please?

@F1ona We'd be very sorry to see you leave. If you do have any further issues, please let us know, so we can look into this.

@O2 Strange as husband is on EE and he had signal the whole time. Maybe time to rethink my time with O2 I think

@O2 What the hell is up with your network?? I’m flicking from 3G, 5g, Edge!! Had SOS or shonky 3G today all the way driving from Germany back to England! Returned to England and now it’s batting between 3G, 5g and Edge! It’s 2026 seriously!!!!!!

@F1ona Thank you for that. It could have been due to being in transit that the handset was having difficulty getting signal.

@O2 Yes rebooted handset numerous times, also hardware reboot. Tried air plane mode numerous times too. I’m back in England now and have no issues. I had no issues beginning of week whilst moving around Germany. Just yesterday and the drive home. All the way home, over 8 hours!!

@chuffnut21 Hi, more compatible devices will be added soon. Please keep an eye on our website for any updates.

@O2 any idea when satellite may come to iPhone please?

@M0JEC Hi, we're sorry about the signal issues you're having. Are there any issues showing if you put the postcode in here: bit.ly/4bnT8HO?

@O2 how can I have 4 bars of 4G and no internet most of the time? Central Swindon

@kelly_twidale Hi Kelly, sorry to hear you've earned a less than expected amount regarding the O2 Rewards. The system automatically calculates the reward from the total spend in that specific quarter. That means some quarters might pay out a bit more (cont) bit.ly/4rOVXqj

@O2 I’ve been with O2 for many years and been signed up to the O2 Rewards I usually get £3 every quarter but for some reason the reward this quarter was £2.40 has the reward changed from 10% ? your website still says it’s 10% so I’m not sure what’s happening

@LawrenceAfford That's strange, you should still be able to send and receive data. Please send us a DM so we can take a look for you. twitter.com/messages/compo…

@O2 There never is yet here I am in central London with 3-4 bars of 5G and nothing working. Useless

@O2 - why is your signal so fucking shit everywhere. 4G was better than this 5G shite

@clarecowen925 Hello and sorry you're experiencing data usage issues 🙁. Do you have any apps running in the background that is using background data? Please see this link for information about data usage - bit.ly/40Np2au.

@O2 what’s going on? Never had a problem with data usage! Last month had to have a bolt on which ran out, added 1GB today. Lasted 4 hours! I’ve relayed a voicemail, downloaded a video from WhatsApp 1:43 long, scrolled for 15mins…. Is that 1GB????

@SLimpalot Hi and sorry you're experiencing service issues 🙁. Please take a look at our help page to see what may affect your signal and ways to improve it - bit.ly/4uGvaPq .

@O2 3 bars of 5g signal and this is the best you can do? Absolutely ridiculous in 2026. Tested in Swansea South Wales.

@Adamski2001 Please send us a DM with the full postcode and we'll take a look for you. twitter.com/messages/compo…

@O2 No. Shouldn’t you be telling me this information?

@o2 Why is my reception in Berkhamsted, HP4 so bad?? It’s been down for weeks!!

@wprew87 Hello, sorry but we don't recognise that number as an O2 number. The notification is just a call alert to advise you of a missed call which you can disable through the options stated. While we can't verify the number, we recommend reading (cont) bit.ly/3PbJWxA twitter.com/messages/compo…

@O2 ,just checking but dont think this is o2,been getting spam calls most of the day