Successful Care Chat

@No1_Stephanie Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet Hi Team, any info on PMI-SEN 18:20? We’re still sitting at the gate and no info on if/when boarding will begin, thanks.

@darrencomputer Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

after a month of getting the run around I have now been forced to start legal proceedings against @easyJet for wrongfully being denied boarding. I highly recommend not flying with easyJet.

@Theinstantpoet Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyjet why are we having to stand for hours waiting to check our bags in at Lanzarote airport?? Crazy

@msrbelfast Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet On the runway at GLA, being told we’re not moving anywhere for 3 hours and here’s the provisions. 👎🏻

@_JamesH93 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet Hi - my relatives have left their duty free alcohol on the 16:35 plane from Faro to London (EJU8528). They were sat in seat 8B. How do they go about retrieving if possible?

@simon1883 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet Bristol - Prague flight delayed. Now transfer telling us he’s going in 10 minutes regardless if we are through the delayed customs. Please can you advise.

@Masparrow Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet What address do I DM? Im not getting any response from the tracing team at Gatwick airport.

@easyjet we are going in circles with primary tracing. Our bag from the Tunisia flight to Gatwick on April 17th has been located, yet we still have no further details. We feel it is easier for you to just reach day 45 and ask us to submit a claim, which isn’t satisfactory.

@Miyukada Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet I had the privilege to enjoy the heartwarming kindness of the cabin crew of Sonja, Ricardo, Mattheo and a girl, who’s name I forgot unfortunately, at the flight EJU5112 (LPA - BER) yesterday. 🙈🫶 Thank you so much for your patience and care ✨

@NidalGri Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet It has been 3 days that it is impossible to check in on you site or the app. Is there any technical issue ? The page keeps asking me to put all my information but impossible to check in !!!!

@Snowydancer Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

It gets worse. @easyjet finally got us out to the runway after over two hours of “unannounced” delay, only to turn us back to the gate. We are sitting on the plane, door open, three hours in and no plan.

@Spirelli66 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet why the delay on Newquay to Manchester today? No explanation given for us being so late?

@HannahLovegrove Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@dancer2712 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet Hi we are travelling in June and booked our tickets with our first and last names Our passports have our middle names on that does this matter? thanks

@keironriley Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

Also only 2 person on the manual desks. Barely 10 minutes til departure and most the flight is yet to get through @easyJet ... @policia @aena Please update the EES machine text if we aren't supposed to go to the auto gates...

At Bilbao Airport flying home. Go to the EES kiosks, after it takes your details, it tells you to go to the automatic gates and not the manned kiosk. Go to the auto-gates and the staff tell you to go to the manned kiosk. Despite on the way in using auto-gates. Ps, Screw Brexit

@redsmity81 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@easyJet are you taking the fucking piss 5hr delay and it’s a £3 voucher fucking disgrace @CitizensAdvice

@lecks87 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

Absolute shambles with the baggage situation at Barcelona airport @easyJet not a heads up about having to walk over to a separate building to find out luggage. I bet you agree with Maguire being left out of the squad too... useless

@gantry_the1991 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey

@AamirAR_ @easyJet Any ideas on how they got the updates considering there was no Internet on board?

Shoutout the staff on @easyJet flight 8746 into Gatwick last night. I asked if there was any way I could find out the City result during the flight and they came through. CHAMPIONS 🏆❤️

@easyJet confused why my transfer included in my holiday bkg is arriving at Alicante at 3.15pm when my flight leaves at 4.30pm. That’s not leaving enough time to get through immigration.

@kwillder68862 Kindly follow us and send a DM, so we can prioritize your case and assist you promptly. 💬✨ ^Daisey