Nishanth dev

A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims. Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours. Invoice no: UCIC260004101947 Complaint no: 69f362690db9530026fe28d7 Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring. Within minutes: • Geyser circuit dead - Approximation given is around 12,000 to fix • 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000) • Apple TV completely destroyed (₹14,900 replacement) • Home electrical wiring compromised (Assessing currently) The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability. Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket. Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment. UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away. He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback. When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail. 3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that. @urbancompany_uc @abhirajbhal @raghavchandra @varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled. Is THIS the customer experience model investors signed up for? 1. Technician violates basic electrical safety 2. Damages multiple appliances and home wiring 3. Walks off mid-job when he realizes his mistake 4. Same technician sent back to "investigate" his own damage 5. Customer chases for documentation that should've been auto-generated 6. Then gets ghosted Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers. This isn't how a publicly listed company should operate. Asking for: 1. Independent senior technician (not Sanju Kumar) to assess damage 2. Compensation for documented damages: ₹90,000+ 3. Formal acknowledgment of complaint 69f362690db9530026fe28d7 4. Process review — no customer should have to extract their own complaint ID 5. Public clarification on UC's damage claims SOP Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records. please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails. Consumer forum filing prepared if there's no response in 48 hours.

Now who will be responsible if this had fallen on someone’s head? Will it be @MumbaiPolice who is not ready accept a complaint? Or will it be @mybmc who gave them permission to work? @CPMumbaiPolice @DcpZone10Mumbai @AshwiniBhide

250000000000 Count the zeros, then add “rupees” to it. We are talking about Rs 25,000 crores of taxpayer money. A government MoU has been signed with a company that has fewer than 50 employees - and nobody seems to bat an eye. Wow !

@mayur2788 @MumbaiPolice @BKC_PS Let us know if this worked

@MumbaiPolice @BKC_PS Thank you; I am going again

Dear @MumbaiPolice I went to BKC Police Station with a Complaint and they refuse to acknowledge my complaint. It can be that my complain is not maintainable or non-cognizable or anything but denying to even acknowledge complaint is making justice inaccessible

@GyanTherapy Truely a piece of shit. None other than @Flipkart

Tell me Worst e-commerce Platform name or service provider & Tag them 👇

22 days since I placed my Flipkart order OD335144339014769100. No delivery, only daily lies of “today it will be delivered.” After my complaint, they sent an automated resolved reply for a Pay Later order. Worst service, pure fraud. #FlipkartScam @flipkartsupport @Flipkart

@chola_finance @openletteryt @GyanTherapy @mohakmangal @Chola_Official

and are threatening to visit my company. This is a serious violation of privacy and a form of cybercrime. I urge @Chola_Finance to stop this illegal and unethical harassment immediately. I have no obligation to you, and this behavior is unacceptable. #CholaFinance #Harassment

@MahaCyber1 @Cyberdost @chola_finance @ShelarAshish @RBI @RBIsays (1/3) I am being severely harassed by Chola Finance recovery agents for a loan I have no liability for. My brother took a phone loan, and after it was stolen, he was unable to pay.

@mrtechpedia @Flipkart Haven't ordered anything from flipkart for a long while. They have pathetic seller and the worst customer service

I just got scammed on @Flipkart — not once, but TWICE.  So I ordered a ₹2.6 lakh MacBook Pro and got a used, old model inside a sealed Apple box. We filmed the entire open box delivery, you can see that in first attached video. I immediately requested a replacement, and this time I unboxed the product at the EKart office under CCTV, and again the MacBook had smudges and marks so basically not new (second unboxing video attached below). 2 times. 2 wrong deliveries. After a discussion with customer care they started a return and then after 2 days they called me and offered me a compensation of 13K which I rejected, then 18K I rejected again and finally they offered me 10% which I rejected again. And after all this negotiation they rejected the return. So I called them again and I asked for 10% compensation as it was a lot of hassle by talking to them. And moreover, I was able to clean the marks but the laptop was not new in the first place. So why am I posting about it, here’s the disturbing part: it’s not just me. This seller called "Treasure Haul Online" has been scamming people for years. Users on LinkedIn, Reddit, YouTube, and X have posted about the same seller since 2023. For more information I have made a video and link to that is given below this tweet. I genuinely have 3 questions to ask: 1. How are fake products getting packed in sealed Apple boxes? 2. How is this seller still active despite public complaints from 2023? 3. How is this “Assured” if even Flipkart can’t verify what’s inside? @flipkartsupport, this isn't a mistake, it's negligence. You are enabling fraud through your platform. This requires investigation, I am requesting action against the seller and Flipkart. @jagograhakjago @CCI_India @GoI_MeitY @consumr_rights @consumerforum_ @Apple

Hey bhagwan! yeah kaisa zulum hai. @Flipkart @flipkartsupport . Everyday out for delivery and then doesn't delivery. What to to now?

Wtf @SamsungIndia, suddenly green line issue on my samsung galaxy S22 and it's not covered under free screen replacement policy.@GyanTherapy @SamsungUS

@OscarPiastri @IPL Watchout sunrises Hyderabad, it has both Cummins and head

Getting into the @IPL this year. Any suggestions who I should support?

Something needs to be done. Or these betting apps will drive our youth into debt and depression.

Yesterday I found out my cousin who is 21, who doesn't have a father, has a debt of 6-7 lakhs because of cricket betting. He wanted to commit suicide. Not sure whom to blame the constant adv of Betting, celebs who promote it, govt who allows this or us for not noticing it earlier

Not sure if this is usual thing but there seems to be fire in middle of forest. Saw it through intercity pune-mumbai express train. @Swachh_Lonavala

@mybmcWardKE धन्यवाद, मी प्रभारी व्यक्तीशी बोललो आहे. माझी समस्या सोडवली आहे. काही गैरसमज होते. ते आता स्पष्ट झाले आहे

@Dev_Nishanth सदर तक्रारीनुसार बृहन्मुंबई महानगरपालिकेच्या संबंधित अधिकाऱ्यांनी खाजगी शौचालय वापरण्याच्या सक्त सूचना दिल्या आहेत.

नमस्कार @RavindraWaikar @mybmc @mybmcWardKE, जोगेश्वरी पूर्वेला श्याम नगर तलावाजवळ हे एक वाचनालय आहे जे श्री रवींद्र वायकर यांनी बांधलेल्या bmc अंतर्गत येते. काही मूठभर लोकांनी वॉशरूमला कुलूप लावले आहे आणि ते त्यांचे वैयक्तिक शौचालय म्हणून वापरत आहेत.

@marinebharat True, but i feel Mumbai is very overpopulated so these step are kind of necessary.

Mumbai losing Head Offices to Gurugram Mumbai losing Diamond Market to Surat Mumbai losing Best Stadium to Amdavad What has Mumbai gained in last 15 years? 1️⃣ Migrant population from Bengal, UP, Bihar 2️⃣ Non serious no agenda politics 3️⃣ ‘Luxury’ Realty projects in third grade slum & unsafe areas - in the name of connectivity!