⚡Layla Holzer⚡

I've recently launched lots of lovely nature and folk magic inspired pieces on my website! Jewellery, cards, tea towels, mugs and candles galore, all featuring my illustrations ❤ take a peek here - laylaholzer.com/shop #HandmadeHour #womeninbizhour #SmallBusiness #crafthour

@tfwrail absolutely infuriating that we arrived at Cardiff Queen St to catch train home with 3 young kids, to be told "we closed at 4.30". Funny that the app says 10pm and is still showing trains as departing from Queen St. We've had an hour extra wait to get home 😡

@transport_wales absolutely infuriating that we arrived at Cardiff Queen St to catch train home with 3 young kids, to be told "we closed at 4.30". Funny that the app says 10pm and is still showing trains as departing from Queen St. We've had an hour extra wait to get home 😡

@Uber_Support I ordered food on Friday evening and an item was missing, I've raised this via uber eats and am being continuously refused a refund?!

@Morrisons I just paid via self service in one of your stores but the scanner wouldn't read my More card on the app, is there a way I can add these points on? Really annoyed as it was a big shop and I missed out on the more card prices too 😒

@tfwrail just had ticket inspection at Barry, might be an idea to ask inspectors not to wait literally at the foot of the steps to check this, and to give passengers space to step down, move and retrieve tickets instead of causing a pile up on the stairs

@AsdaServiceTeam how am I supposed to get this security lock off? Online shopping order, delivery driver couldn't remove it, told me I couldn't return it as your system is down. He told me to just rip it off but it doesn't come off. So I have a £10 tub of milk I can't get into...

@GWRHelp So no guaranteed help then, no probs if not I'll just lay my baby on the floor whilst I collapse the pram, heave it on board and find somewhere to stow it then retrieve my luggage and do the same 👍🏻

@LaylaHolzer Hi there. You can only book assistance if you have a disability I'm afraid. If you speak to staff on the platform once you arrive someone may be able to help you - Ryan

@GWRHelp hello, I'm due to travel Cardiff - London next month on my own with a 5 month old baby, am I able to book assistance getting on the train with my pram and luggage? I won't be able to fold the pram + carry that onboard + stow it all with a baby in my arms on my own!

@tfwrail This is really disappointing, why make it so difficult for a parent to travel solo with a baby?! I'm not quite sure how I can fold a pram up with a baby in my arms then heave it on the train with my luggage as well?! What happens if there's no space to store the pram too?

@LaylaHolzer Hi Layla, unfortunately, we don't offer such reservations on our services. We do ask if you could please fold your pram and store it in the luggage rack, as some of our services can be busy. Find out more about travelling with a pram here: tfw.wales/info-for/passe… ^Nia

@tfwrail I'm due to travel on my own with my 5 month baby from Cardiff - Colchester, is there any way of reserving a space for my pram? Not sure how I'll be able to fold a pram whilst holding my baby and managing my luggage on my own, ideally I need the pram up for my baby's naps

@RoyalMailHelp I was due a delivery today from @BootsUK, only it didn't arrive. However I've just checked the tracking and it states it was delivered - but the confirmation photo shows another package that was delivered. How on earth am I supposed to locate my Boots package?!

@ArgosHelpers hi, I bought a phone in June instore, just after I paid I decided to also go for a year's insurance to cover the phone, which went as a separate purchase. However Ive just realised that I didn't receive any policy paperwork or receipt - paper or email. Help!

@Cardiffbus I've just paid £6 to go from the priory stop in Barry to Alexandra Gardens - is this right?! It seems ridiculously high compared to an all day ticket in Cardiff?

@tfwrail I've just been charged twice for my train ticket (Barry to Cardiff), the machine took a long time processing the transaction so I'm not sure if there was a glitch or something but my banking app shows I've been charged twice. How do I get a refund for the second charge?

@RoyalMailHelp I've just sent a DM, if someone could get back to me please! Thank you :)

@CaittheRat Thanks! Hollahhhh at me next time 🤣 just shout out a Goldfrapp line or something 🤣🤣🤣

@LaylaHolzer Ahh no worries, congratulations!! 🎉😊 it's a great course

Saw you at Cardiff queen st I think???? In case u thought why's this woman keep looking I was trying to figure if it was you, if it weren't then..that is also awkward haha @LaylaHolzer

@CaittheRat Haha that's well awks, I'm in a permanent pregnant exhausted bubble at the moment so notice nothing 🤣🙈 and wow that's amazing, such a good uni too, I hope you're enjoying!

@LaylaHolzer Ah phew cos I thought this looks a bit weird 😂 yeah I moved here for uwtsd vocal performance course 😁

@RoyalMailHelp Hi, I run an online business and am looking at your postage increases for Oct. Are the costs increasing for 48/24 Tracked services?

@marksandspencer Hi I've just sent a DM about a refund/exchange, just raising it here incase it's missed. Thanks!