Xfinity Support

@dlyndhurst1964 Hi there! Thank you for reaching out to the Xfinity support team on this platform. I saw your post regarding the credit for the service interruption. Please DM your full name along with the current service address with the ZIP code. twitter.com/messages/compo…

@XfinitySupport my service both internet and cable is out for a second day in a row. I want a credit to my bill.

@conwaymp6 Hello there! We saw your post regarding your concern with Xfinity and would like to help. Please send us a DM with your first and last name and your complete service address to connect with a specialist. We look forward to working on a solution together. twitter.com/messages/compo…

I wonder if @XfinitySupport is going to come back and finish their work. I haven’t seen a work truck since last week in my development in PVB, FL. Obviously, the new equipment doesn’t fit in the old housing. You call and all you get is AI that doesn’t understand the problem. Maybe they’re leaving me to find a new a TV/Internet provider.

@CJinSF1 Hi there! We understand that you have concerns regarding service interruption. Please drop us a DM, and our Digital Care Team will help you with it. twitter.com/messages/compo…

@tricia53102 @Xfinity @XfinitySupport Ya that’s their usual bs service. I’ve been with Xfinity/Comcast over 30 years. TV service isn’t working for 5 hours now, wasting hours on the phone. They say earliest appt for technician is in 2 days. I’m done as of today with Xfinity, will sign up with Hulu. Xfinity is FOS!

@Xfinity @XfinitySupport we are now going into hour 5 of an outage. With the amount that you charge people for basic cable & and no information since 11:52 am is a disgrace. My father is 91 & has had no tv since 10 am this morning.

@MsQuiche317 Hey there! We saw your post and would love to assist you with that. To do so please DM us your first and last name, along with the complete service and zip code. twitter.com/messages/compo…

@XfinitySupport Hello. Once again I need to chat with someone about my bill and my service because the people on the ask xfinity chat do not know understand what I am telling them

@XfinitySupport Who can I talk to about removing channels? I've been on the phone for over 30 minutes trying to understand what this person is saying ?????

@twinkledeedee Hi there! I understand you are facing an issue with the internet services. Be assured that we are here to help you. Please DM us your first and last name along with the complete service address. twitter.com/messages/compo…

@XfinitySupport @marcreneart No you don’t, stfu bot slop. Worst internet and customer service ever

@XfinitySupport this is inexcusable. Work hours down the drain. Ai slop.

@CynthiaShhh Please DM us your first and last name, along with the complete service address, so that we can assist you. twitter.com/messages/compo…

@XfinitySupport Why was that message sent to me, it clearly has someone else’s account

@jess_a_med Thanks for confirming that. I have successfully sent you the six-digit code on your registered mobile number. Please share the code as soon you receive it, as it is time sensitive and will be only valid for 15 minutes.

@CynthiaShhh We saw your post and would like to assist you. Please DM us your first and last name, along with the complete service address. twitter.com/messages/compo…

@3enjam1n_ Hello, thank you for contacting the Xfinity Support team. To assist you, please DM us with your first and last name and the complete service address. twitter.com/messages/compo…

@XfinitySupport worst app, website, and customer service ever Why is it impossible to pay your own bill???

@jess_a_med Hello there! Thank you for reaching out to the Xfinity Support Team. We can surely look into it. Please send us a DM with your name and address so that we can help you. twitter.com/messages/compo…

@XfinitySupport But actually you can’t do this because your system doesn’t save changes, you charge old amounts anyways, refuse to update our monthly charges, say you’ll open disputes, then lose all records of everything. We have screenshots to prove it, but no one actually wants to help.

Your Xfinity experience simplified. Manage your account, pay your bill, change or upgrade your service and more. Plus, live chat 24/7. Download the Xfinity app today: xfinity.com/apps

@carolscicc Hey there! We saw your post and would love to monitor on the maintenance. Please help me with your first and last name, along with your complete service address. twitter.com/messages/compo…

@tricia53102 @Xfinity @XfinitySupport Now it’s saying 9:30 pm we are 200 tree wth

@earl31962 Hi, I hope you are good at health. Thank you for reaching out to the Xfinity support team. I sincerely apologize for the inconvenience. I want to assist you. Please DM us your first and last name along your complete service address. twitter.com/messages/compo…

@XfinitySupport strikes again. Won't fix my box. Won't let me speak to an agent. Do not use Xfinity.

@EP2Js Hi there, thanks for contacting the Xfinity support team. I regret knowing your experience with us. Please DM us your first and last name along with your complete service address to raise ticket to get this fixed as soon as possible. twitter.com/messages/compo…

@XfinitySupport Day 169 with a smashed box.

We extended access, free of charge, to our Xfinity WiFi hotspots in the Nashville area to help everyone stay connected, including non-Xfinity members. Xfinity WiFi hotspots will stay open until 4:00 p.m. CT, on Fri, Feb. 13. Find locations at xfinity.com/learn/mobile/n…

@Dwdwdwdw112233 Hi there! This is certainly not the experience we want for our valued members. Please drop us a DM, and our Digital Care Team will help you in any way possible. twitter.com/messages/compo…

Xfinity once again raising the bar when it comes to treating their customers as sub-human ATM machines. And no matter how low your expectations are for @XfinitySupport, they will always underdeliver. Only 10 months to go 🙏

@SunKissedxGlow Hi there, thanks for contacting the Xfinity support team. Please DM us your first and last name along with your complete service address to look into the interruption. twitter.com/messages/compo…

@XfinitySupport why do these outages keep happening? I have been without internet for hours now. Really sick of this.

@rhellem Thank you for connecting with Xfinity Support. Kindly DM us with your first and last name, along with your complete service address, so we can assist you accordingly. twitter.com/messages/compo…

@XfinitySupport service has been down for hours in Colorado Springs and ETA to fix is 20 mins past. Please provide a current update.

@tricia53102 Hello, thank you for contacting the Xfinity Support team. To assist you, please DM us with your first and last name and the complete service address. twitter.com/messages/compo…

@cando_man Hi there! I hope you are in good health. Please DM us your first and last name and complete service address. So that I can assist you further. twitter.com/messages/compo…

@XfinitySupport Your website is the absolute slowest, clunky site. 10/15 minutes to pay a bill? Fix the dang thing!