@demiiigoddess We completely understand how frustrating this is. Send us a DM @XfinitySupport if you are still in need of assistance.
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Xfinity
160.5K posts
Xfinity
@Xfinity
Send a DM to @xfinitysupport for customer service.
Philadelphia Katılım Haziran 2008
2.7K Takip Edilen221.8K Takipçiler
@Xfinity should be ashamed of how they billing system is set up like tf you mean because my payment is processing you turn off services like BFFR
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@SeeLehane21 We understand your frustration. Let's take a closer look into this! Send us a DM @XfinitySupport and our team will assist you.
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@sassass08 You send us a DM @XfinitySupport if you are still experiencing issues!
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@sassass08 A variety of factors can impact your WiFi connectivity at home. Make sure your gateway is far from TVs, Bluetooth-connected devices, walls, and furniture! Learn more about how to optimize your WiFi here: xfinity.com/support/articl….
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@KenP_FGC Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.
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@PoopyCooper Hi there. Let's take a closer look at this! Send us a DM @XfinitySupport and our team will assist you.
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@comcast why is my Internet plan increasing when I signed up during your 5 year price lock? 🧐
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@BrittanyHufford Constant outages should not be the norm. Let's take a closer look! Send us a DM @XfinitySupport and our team will assist you.
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@__BabyyyyJ Hi there! We understand your frustration and don't want this to be your experience with us. Send us a DM @xfinitysupport with your information and our team can help to address any service concerns.
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@Xfinity gotta have the worst internet!!! Ever since they “started work in the neighborhood to enhance the network” 2 weeks ago, the internet goes out every 2 mins! Yall ain’t enhance shit, the internet is actually worst!! This shit is beyond annoying mfs gotta work & school
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@KECKempf Of course we can, Leroy! 😎 Send us a DM @xfinitysupport with your info and our team can get you switched over.
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@VerizonSupport how do you not have phone support for internet issues outside your business hours? I pay $249.03 a month for no support? @Xfinity can provide reliable internet and actually people to talk to outside of business hours?
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@REDWINESUPERDRK Hi there! What's going on? You can always send us a DM @xfinitysupport with more information and our team will help.
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@comcast bro actually fuck you and your dumbass internet you’ve taken years off of my life
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@JessilynCupcake Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.
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The irony of finally getting internet after 3 weeks just for xfinity to show up and cut it 9am on Monday morning for maintenance the second I was about to start working.
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@SpectreObjector Constant outages should not be the norm. Let's take a closer look! Send us a DM @XfinitySupport and our team will assist you.
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xfinity is the worst provider i have ever had the inconvenience of using, the fact my family is stuck using it because of a contract when we can't go 2 days without it randomly cutting out is bullshit
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@BruceTennen Hi Bruce. Let's have our team help you out, so you can stop worrying about switching! Send a DM to @XfinitySupport with your info any time.
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I have Xfinity. It is very difficult to switch from streaming to cable quickly.
MLov@MaryLov93635318
@BruceTennen Had to pay more money to Prime to watch some games! I've been a "valued customer" since 2011 - hate to do the math on cable and internet for this amount of time.
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@AmericaFirst980 Time to come to a real reliable network 🙌 Send a DM to @XfinitySupport any time, and we'll get you started.
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@ATT My AT&T WiFi goes down every single day… I hate it. I will be switching to Xfinity on Tuesday. Terrible service, same happens to my neighbors and daughter who lives four miles from my home.
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@CrazyStrainz01 Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.
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@Winston_420s @CharterTMs I have the same.issue with xfinity. Cuts in and out daily. The internet companies subcontractors cut our line while burying the neighbors line. It was fixed the same day and now it works even worse.
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@bearsladyvegas We'd love to have you join us! Send us a DM @XfinitySupport and allow us another opportunity to get you the price and package you're looking for.
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@mistressdivy Was thinking same Xfinity just quoted $90 with HBO but still separate stream apps Netflix who just had price increase & Prime … currently chkg with TMobile on the free apps
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Are we ready to admit we should've just kept cable instead of paying for five different streaming apps?
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@eric_sdi We'd be sad to see you go! Let's have our team help you out, so you can stop worrying about switching. Send a DM to @XfinitySupport with your info any time.
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@aaronburnett Looking forward to leaving Comcast one of these days soon! Starlink has done so much to help create healthy competition
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This is just getting started. I was offered 70% discount by my ISP to stay with them once they knew I was considering Starlink as an alternative.
Reducing margins from ISPs will be the leading indicator. The locations with the highest margins locked in by limited alternatives are the first to go.
Sawyer Merritt@SawyerMerritt
Virginia based internet service provider Shentel says it has been losing customers to SpaceX's @Starlink. Shentel CEO Ed McKay said that broadband churn was -1.46% (-3,000 customers) in Q1 2026, which he attributed to promotional activity from SpaceX – a $15 monthly discount and free dish. He said in those areas Shentel increased speeds at no cost to try and compete.
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@mommiana5 We don't want this to be your experience! Send us a DM @XfinitySupport and our team will address your billing concerns.
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