Darren

@Se_Railway It looks like Thameslink are also cancelling trains and no services from Sittingbourne to Gravesend to get to the buses as you’re cancelling services. Can I use ticket to go from Hollingbourne to St Pancras via Ashford instead, as I live between Sittingbourne and Hollingbourne?

⚠ NEW: Because of a fault with the signalling system in the #Gravesend area, highspeed services are currently unable to run from Gravesend towards Ebbsfleet. More to follow.

@HighwaysEngland Well done to your contractors for causing unnecessary delays and miles of queueing traffic on a motorway by closing the free flow slip from M2 J5 E/bound to A249 over 1 hour before scheduled closure of A249.

@British_Airways Tried to make booking with future travel voucher on Mon, to be referred to back office as value needs calculating. Advised should hear back in 48 hours, now been 72 hours, still waiting and need to confirm flights for accommodation!

@ThreeUKSupport So, I switched to 3G on the 7th, which sorted the issues for the time being. Since yesterday have now been experiencing the same issues, as can be seen on attached metrics. Can I have some feedback and an official case number please, as this is not sustainable as home broadband.

@daz we'll get this passed on as well, Darren thanks -Kim

@ThreeUKSupport Having issues since 29th, web pages/traffic stalling. No speed issue when working. Have tried reboots, different DNS servers. Have routing/traffic sense settings changed as fast.com speed check now shows around 2.4 consistently. Full 4G signal.

@ThreeUKSupport Just to update, speeds to fast.com on 4G consistent since removal of Go Binge, however still many stalling web requests, etc. Sky Q not connecting/recognising internet on 4G, however switching to 3G allows Sky Q to work, but with the obvious slower speeds of 3G.

@daz thanks for that, Darren -Kirsty

@ThreeUKSupport If it helps, here are some metrics from my SamKnows Whitebox which demonstrates when the issues started.

@daz it's weird Darren we'll give you that. we'll get it passed on for investigation - Kimberley

@ThreeUKSupport Thank you!

@ThreeUKSupport Yes, unlimited data. I know go-binge not required, but should not have had to arrange its removal anyway. The point is, something changed and it’s throttling speeds, which you 3 claim not to do!

@daz are you on a plan with unlimited data? if yes, then the Go Binge add-on would not be required. you can reach the technical team on 500 from a 3 mobile, or 03333381003 from any other phone -Averil

@ThreeUKSupport Already tried that. It's a clear issue with your traffic management system, something must have been updated. First screen shots are with Go Binge add-on active and second screen shots are with add-on removed, experiencing no issues now. Needs escalating to your network team.

@daz hey Darren, we've got this checked & we're not seeing any issues at the mo! we advise you to try resetting your device and let us know how you get along with it, we're keen to help - Rahul

@ThreeUKSupport Hi, the postcode is ME9 8LJ and it’s the B535 router. Using external antenna and get full signal.

@daz that's not the experience we expect you to have, Darren, we're keen to look into this for you. can you let us know the full postcode this is happening and the make/model of your phone? -Scott

@AppleSupport Since upgrading to 13.1.2, my iPhone XR is dropping all of my calls at random points, usually within the first few minutes. Given the widespread reports of the same, when is a fix due?

@O2 So, been with you about 3 weeks now and had at least 5 extended periods of no service due to mast issues in my location, over 40 hours no service due to eSIM activation issue, texts don’t work over Wi-Fi calling and a measly offer of a £2 refund rather than sorting the issue.

@O2 getting quite annoyed now. 44 hours since SIM swapping to eSIM and still have no service. Apparently, there were issues over the weekend, but I wasn’t told this and just told to wait. Now have an indefinite wait with no update as to when the problem will be resolved.

@VodafoneUK Hi, I was unable to take a call from a member of your Social Networking team last night, but arranged to be called back around 1000 today, but still waiting. Any news?

@VodafoneUK Anyone? Or are these just considered normal speeds, in which case I can’t even stream a basic video, let alone make use of my Maximum Data, Maximum Speed plan!

@daz Hi Darren, I can certainly look into this for you, Please drop me a DM with your full name and your mobile number. AJ twitter.com/messages/compo…

@VodafoneUK Moved 2 numbers across 3 days ago to unlimited maximum speed plans, but speeds are consistently around 3-5 Mbps (when and if data transfers) with 2-3 bars of 4G. Disappointed and shocked that this should be normal!

@VodafoneUK @VodafoneUK So waited over 14 hrs for unhelpful response telling me to check network coverage map, despite having 2-3 bars of 4G signal & the issue being more than one place, not just at home! Tried to DM back, now have automated response. One more chance before PAC to leave?

@AmazonHelp Again, waste of time with C/Services. Item ordered dropped by over £100 in past few hours, refusal to change price/refund difference, cannot cancel order & have to place new order. Environmental cost and delivery costs to Amazon must be extortionate as item is 30+kg!