Jen

39 posts

Jen

Jen

@Jenneral

Boston 参加日 Mart 2009
4 フォロー中4 フォロワー
Jen
Jen@Jenneral·
@Topgolf Will do. Having an issue getting into my private messages (X issue) but will as soon as I can. Appreciate the help.
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Topgolf
Topgolf@Topgolf·
@Jenneral We would be happy to look into this for you. Please send us a private message with contact information, as well as venue information and details of the issue, and we will be happy to escalate for you. Thank you. twitter.com/messages/compo…
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Jen
Jen@Jenneral·
@Topgolf had a disappointing experience several weeks ago and sent in feedback through website. After I followed up, diverted to local facility, they never contacted me, I called them and left a message and they still haven't contacted me.#poorcustomerservice #billtransparancy
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Jen
Jen@Jenneral·
@SixtRentACar @SixtUSA you rented me a car that literally died on 70 mph Highway in California. Extremely dangerous situation and you have continued to avoid my request for refund while at the same time charged me for Recovery of the car that was faulty. #awfulcustomerservice
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Jen
Jen@Jenneral·
@srobinson1916 @flynorse Hi @srobinson1916 ... I would say they replied fairly quickly when I said that they owed me money since they canceled my flights. But my other question about providing some help given cancellation made me spend thousands of dollars extra was never acknowledged or replied to.
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Sarah Robinson
Sarah Robinson@srobinson1916·
@Jenneral @flynorse Hi @Jenneral just out of interest now long did it take to get a response from them? I've been waiting a few weeks now. Submitted a claim to their prompted claims@ email. So frustrating. TIA. Sorry to hear it's still not sorted.
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Jen
Jen@Jenneral·
@flynorse You're a lack of reply to my email and to this post confirms my dissatisfaction. You replied to my email saying you did not fully refund me only after I pointed out that you shorted me $600 initial refund. Your flight cancellations have cost me an extra $3,000!
Jen@Jenneral

@flynorse was planning an extended family trip to Europe, took leap of faith with your new service out of Boston, booked in July.. received notice of canceled flights just yesterday with no options. Other airlines double the cost now. Now what! #flightdisruption #financialimpact

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Jen
Jen@Jenneral·
@flynorse was planning an extended family trip to Europe, took leap of faith with your new service out of Boston, booked in July.. received notice of canceled flights just yesterday with no options. Other airlines double the cost now. Now what! #flightdisruption #financialimpact
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Jen
Jen@Jenneral·
@WayCom_ Still waiting for resolution. I sent you a DM well over a week ago.
Way.com@waydotcom_

@Jenneral Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Can you provide your OGI and email?

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Jen
Jen@Jenneral·
@WayCom_ Thanks. Hope you can resolve. Sent you the info in a DM.
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Way.com
Way.com@waydotcom_·
@Jenneral Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Can you provide your OGI and email?
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Jen
Jen@Jenneral·
@WayCom_ Have used you in the past, no problem. Big problem when I extended my car reservation by one day and you charged me the same for 1 day as you did for the initial 5 days #pricegouge #unhappycustomer
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Jen
Jen@Jenneral·
@nikestore you accepted my money and shipper never received parcel from you. Now out of stock. Not cool- they were a gift. What are you going to do about it?
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TeamYouTube
TeamYouTube@TeamYouTube·
if you have an issue watching the Miami Heat vs. Boston Celtics game on TNT, we’re aware of it & our team is working on a fix - thx so much for your patience!
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Jen
Jen@Jenneral·
@SpiritAirlines have been so disappointed in you.. last chance here and website won't work and not flexible (or proactive with storm changes). Not happy customer x3
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Jen
Jen@Jenneral·
@WyndhamHotels ....quite disappointed today that check in time in my check in email stated 4pm check in. We got access to our room at 4:40pm.
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Jen
Jen@Jenneral·
@FedEx @FedExHelp you have blown me off twice for deliveries you have scheduled with me with no explanation or communication. You are delaying my renovation project, not to mention wasting valuable time. Customer service has not been able to resolve.
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Jen
Jen@Jenneral·
@gap Still holding after an hour and a half and nothing. Longer than bank or travel hold times! At least accept email questions on order issues.
Jen@Jenneral

@Gap #help no resolution yet and impossible to get through on phone. To recap. Charged for item and says shipment acceptance at local post office -no update since June 3 status and no merchandise.

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Jen
Jen@Jenneral·
@Gap #help no resolution yet and impossible to get through on phone. To recap. Charged for item and says shipment acceptance at local post office -no update since June 3 status and no merchandise.
Jen@Jenneral

@Gap #help I know you have reduced staff but I am trying to resolve a package not showing up as of a week ago with no updated info. I've called 3 times and have been on hold for half hour and also tried an email but you aren't responding to emails. I've been charged but no merch

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Jen
Jen@Jenneral·
@Gap #help I know you have reduced staff but I am trying to resolve a package not showing up as of a week ago with no updated info. I've called 3 times and have been on hold for half hour and also tried an email but you aren't responding to emails. I've been charged but no merch
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ディスカバー

@Topgolf @AveloAir @SixtRentACar @SixtUSA @srobinson1916 @flynorse @nikestore @TeamYouTube