Ian

@VirginMediaIE internet gone in d18

@VirginMediaIE internet down in d18 - also wifi services on mobile is shockingly bad

@VirginMediaIE @DrBillyBurp The website and app are both saying there’s no faults detected in Cruagh, when there is a fault. Can you check on that too?

@DrBillyBurp Apologies . We have a localised fault affecting some customers in Cruagh Court/Close. Our estimated repair time is 12pm. You can check for any fault updates and estimated repair times via our support tool below on our App. ^Monica. virginmedia.ie/app

@Uber_Support are delivery riders meant to remove your items from sealed bags? My rider removed my drink, and was 40 minutes late

@Uber_Support Done

@iancdesign We're sorry to hear about this experience. Please send us a DM and provide us more information regarding the issue you are facing, along with your phone number and email address associated with your account also send us the order details. Looking forward to your response.

@Uber_Support do you guys allow people to multi app? Got some guy not delivering my food at all

@Uber_Support Done

@uber_support really unsatisfied tonight with your service.

@UberEats been waiting a long time for food snd keep being unassigned. Had someone double apping trying to get me to cancel the order. Support times keep going up to talk to anyone.

@Uber_Support Sent

@iancdesign We're sorry to hear about your experience with your order. Please send us a DM with the phone number and email address associated with your account as well as more information regarding your concern, so we can assist you further.

@UberEats how is it acceptable that a delivery partner of yours only delivers a drink out of a full order? #hungry #badservice

@VirginMediaIE Not sure if you saw my tweet yesterday. I'm an existing customer and found an offer on your website for new customers. 59 euro for 500mb broadband and tv. Can an existing customer avail of this offer? I've been a customer for 18 months.

@VirginMediaIE, just checking if you've seen this.

@VirginMediaIE, I was browsing your website and found an offer you have: virginmedia.ie/bundles/broadb… 500mb broadband and loaded tv. Can an existing customer avail of this specific offer? Or is this only for new customers

@VirginMediaIE Thank you!

@iancdesign Sorry to hear that Ian. After checking again I can now see the fault has appeared on our faults board and the current repair time is 2PM. Thank you for flagging this to us and sorry for any inconvenience. ^Rachel

@VirginMediaIE is stepaside down do you know? I’ve no internet in the house but the website is showing no issues

@VirginMediaIE Hi Rachel, it doesn’t seem to be back up yet. The box is flashing white though, but when I connect to the wifi I’ve no internet connection

@iancdesign Hey Ian we should be back in now in Stepaside. Can you plug out the modem for at lest 2 minutes please and thank you. ^Rachel

Hi Rachel, it doesn’t seem to be back up yet. The box is flashing white though, but when I connect to the wifi I’ve no internet connection

@JustEatIE Done! Thanks

@iancdesign Hey Ian, thanks for making us aware, we’d love to help - please send over an email to twitter@justeattakeaway.com with the order info and we’ll be there to lend a hand! ☺️

@JustEatIE care to explain? I was waiting 90 minutes with a status of ‘Driver at restaurant’ and when contacting your support I found out I had no driver?