Customer Complaints

@AirCanada support agents telling me they cannot issue refunds for a canceled flight despite USDOT's clear directions otherwise.

@Spotify ads: constantly telling me to tap on things when you know I’m driving, still playing ads inside a 30min ad-free window, and otherwise being dangerous and misleading

Volunteering at Oregon Food Bank and they are begging to get representatives back at work to get critical funding #orleg

@Lowes Trying register an existing card and the page just refreshes when I enter it :(

Pretty lame @ESPNFantasy starts emailing regularly out of the blue and then the unsubscribe button forces you to log-in (when it actually works... right now it sends you to a 502 error)

My @SouthwestAir flight cancelled 24 hours before boarding. Still on hold almost an hour after being quoted 2 minutes of wait time. Just credits, no refund, by default, so I have to cal to get my money back. New tix will cost 3x. Awful experience end to end.

@instagram ...

@amex awful cash back redemption experience. Let me redeem any amount like @Discover or apply it for me like @CapitalOne !

@luxevalet I can't for the life of me figure out your overnight rate in SF. I'm not there yet, I'm trying to plan... any tips?

@xfinity currently getting 0.55 Mbps down and 0.35 Mbps up. Paying for 75/10. What a joke.

@instagram any ideas?

Hey @instagram -- permalinks to private posts are publicly viewable!

@elloworld all my email settings are off, but you still email me about ello buttons?

Thanks @xfinity for sending me a customized video suggesting I had a missed payment, even though I paid it a month ago.

@twittersecurity Taking my phone number for 2-factor auth and then using it to send me text updates is the wrong way to get security.

@comcast And then "A system error has occurred" when requesting a callback.

@Comcast download speeds peak at 2.2Mbps down and I'm paying for 50Mbps #embarrassing

@ChipotleTweets manager was very understanding. Thanks!

@cta rush hour #65 crazy infrequent and packed this week 😞 any idea why?

@ChipotleTweets only let me redeem one free burrito from a 2x Sofritas receipt today, but that requirement is not listed on the promotion.