0xCryptic

Hi everyone, At @CoinDCX, we have always believed in being transparent with our community, hence I am sharing this with you directly. Today, one of our internal operational accounts - used only for liquidity provisioning on a partner exchange - was compromised due to a sophisticated server breach. I confirm that the CoinDCX wallets used to store customer assets are not impacted and are completely safe. Before I share further details on this, I would like to highlight that: -No customer funds have been impacted -Your assets remain completely safe and protected in our secure cold wallet infrastructure -All trading activity and INR withdrawals are fully operational The incident was quickly contained by isolating the affected operational account. Since our operational accounts are segregated from customer wallets, the exposure is only limited to this specific account and is being fully absorbed by us - from our own treasury reserves. Our internal security and operations teams have been working through the day along with leading cybersecurity partners to investigate the matter, patch any vulnerabilities and trace the movement of funds. We are collaborating with the exchange partner to block and recover assets, including coming out with a bug bounty program soon. Every security incident is a learning and we will learn from this and further strengthen our platform, more importantly this is our time to win this war against cyberthreats in the industry and we commit to work together with experts to secure our industry. I understand incidents like this can be unsettling - even when customer assets are unaffected. That's why I am sharing this incident with you with full transparency. Thank you for your continued trust. I will keep you informed on a real time basis as we learn more. 🙏