21anonymous90

@Swiggy no matter @zomato is doing better than you guys. You have the worse customer service ever like the absolute worse. It’s a shame.

@AmazonHelp I should have BUT I did not. I have checked all of it and it’s only after that I’m talking to here. I haven’t received no email nothing.

@21Anonymous90 You should have received an email from our Social Media team sent to your registered email address. Kindly check for our email in your inbox/spam/junk folder and respond accordingly for further assistance. -Shabreen

@amazonIN I have been trying to get my account fixed since May and have not received any help from your agents. I am not receiving otp on my email or mobile number and I cannot log in into my account for the last 2.5 months!!!

@AmazonHelp I reached out and asked to disable the two factor authentication because that’s what seems to have caused the problem and it’s been 48 hrs I have not received any email nothing. What is happening?

@21Anonymous90 We've cross-checked and can see that the link is working fine. Kindly clear cache/cookies and then try accessing the link in a different web browser to share your details. -Shabreen

@AmazonHelp The link is not working for me. It opens to a sign in page and then the two factor authentication page wherein I receive the otp on the two factor Authenticator but NOT ON MY MOBILE number.

@21Anonymous90 Kindly share your details here: amzn.to/3S2UCgx by skipping the signin option present below the password button & we'll reach out to you with in 6-12 hours via email. -Karthik

@AmazonHelp The link is not working for me it opens to a sign in page.

@21Anonymous90 @21Anonymous90 Kindly access the link from a web browser and share your details. -Karthik

@AmazonHelp Please just fix my problem I am tired of complaining. I am not receiving otp on my mobile number for account login is there any email id I can send an email to and have my issue resolved?

@21Anonymous90 Kindly reach out to our Account Specialist team here :180012001593 for further assistance. -Karthik

@AmazonHelp I am travelling outside India right now and I cannot make a call on this number from an international number. Is there any other number I can call on?

@AmazonHelp Clicking on the link shows an error. I cannot even get in touch with the customer care team because I cannot login to my account!!

@21Anonymous90 We're sorry for the issue you're facing with your Amazon account. Kindly reach out to our Account Specialist team here: amzn.to/2V5g1b1, we'll assist you further. Please be noted that our accounts team is available from 7am to 2am via call. -Shabreen

@AmazonHelp No, I have not I have not received any email at all. I am tired of calling Amazon from other numbers and not receiving any help at all!

@21Anonymous90 We're sorry to learn that you have not been able to login into your account. Could you check and confirm if you received any mail from our Account Specialist (OFM) team regarding your account on your registered emal address? -Hafeez

@SwiggyCares it’s been more than 36 hours since I made a complain against order no.: 149853735883 what happened to the resolution?

@SwiggyCares it’s been more than 24 hours since I made a complain against order no.: 149853735883 what happened to the resolution?

@SwiggyCares my order no.: 149853735883 had items missing and instead other items that weren’t a part of the order were sent. I had made a complaint 6 hours ago. What are you doing about it?

@SwiggyCares i am still waiting to hear from you guys for an order that was delivered different from the one placed!

@Swiggy when did you guys stoop this low in service?

@SwiggyCares @SwiggyCares you do realise that the problem is with you guys? And you’re always naming the customer for trying to defraud restaurants?

@21Anonymous90 We're concerned to hear about this. Please allow us some time to have this looked into. ^Meenu

@SwiggyCares I just received an order that was again messed up and I can’t make a complaint? Why do you keep saying that that claim cannot be substantiated? I am sending valid proof of missing items in an order!!

@SwiggyCares And then this is how they end a chat?

@SwiggyCares Can you see how authentic the complaint is?