@JacksonCusto Alright, apologies for the inconvenience, Feel free to shoot me a follow or an inbox so I can look into this issue closely with the team for resolution and instruction guideline to purchase directly. I just followed you
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Adam Vondersaar
13.5K posts
Adam Vondersaar
@5SOS_Cali
Lead Devops Engineer
Los Angeles, CA Katılım Aralık 2014
125 Takip Edilen4K Takipçiler
@5SOS_Cali I was able to swap to Sgb through Enosys but haven't figured out a way for direct buy. As of now, it seems I can buy XDC in Bifrost and convert it through Enosys to swap for Sgb. I'm still searching for other ways for direct buy or swapping through dex.
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@JacksonCusto Hi Jack, what’s the update on your observation previously, do they reflect now ?
Jackson Custo@JacksonCusto
@HugoPhilion There isn't an option to buy Songbird any longer on @UpholdInc or @BifrostWallet. Is their new restrictions based on purchase of Songbird in the U.S or specific regions?
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@santividal3 24 hrs at most, if you have submitted yours longer than that and it hasn’t been attended to, it is due to a steep traffic congestion we are experiencing, be sure to shoot me a follow or an inbox so it can be looked into closely with the team for a resolution. Regards
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@tenguin Hi Tenguin, is this first time you are a experiencing such a bug/lag? If yes, try the basic troubleshooting and refresh, if it’s persistent do well to shoot me a follow or an inbox so it can be looked into closely with the team for a resolution.
Tenguin@tenguin
@UpholdInc how come I can’t send my @vechainofficial to @Tangem?
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@dawnlovescabo37 Hi Dawn, this is a problem due to a steep traffic bug we are experiencing if you have tried refreshing and initiating the transaction and it stays the same, do well to to shoot me a follow or an inbox so it can be looked into closely with the team for a resolution.
Dawn Kirk Rabon@dawnlovescabo37
@UpholdInc I attempted to transfer $1k into cold storage. Why is the fee sooo much? Over $300 fee for a $1k transfer?
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@barone_christy Hi CB, using a using cold wallet has its perks, so does using our vault, such as the cashbacks you get anytime you purchase xrp. So the best option is to use it interoperably with your cold wallet, Feel free to shoot me a follow or an inbox for the instruction guideline to navigate that. Regards.
CB@barone_christy
@JustinRuzzo Is it okay to have them stored this way, or better on a different cold wallet? I have the Ellipal Titan 2.0 cold wallet and WebAuth. Is there a better way or storage wallet? Is Uphold Vault as safe as any other cold wallet?
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@JamesBr09388118 Hi James, apologies for the hassle, the email probably deliver to your spam, it's not lost. Please apply for a bulk withdrawal via our extension contract to complete your withdrawal. Feel free to shoot me a follow or an inbox for the instruction guideline if you don't have it.
XRPBRAT@JamesBr09388118
@UpholdInc I get an email stating delisting SGB. I try to transfer the 2.4M SGB to another wallet to find uphold is only allowing 500k SGB available? Now you say it's gonna be sold and ill receive another currency. This is not acceptable. Theft!
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@Peace1335215 Hi Peace,Trust you are making the best use of it through functionalities like the one click vault, AMM etc. Cause uphold offers same utility tools, if not more lucrative ones if I'm being specific. For example like our cashbacks on each purchase
Peace@Peace1335215
@johnwickisdaman @JohnDParody I stick with uphold to bye but I don’t keep all my eggs in one basket.. I’ll buy from that exchange and put it in a cold storage. I like to keep mine in @XamanWallet
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@JPMcNuttABC Hi there, it's very much compatible with the flare ecosystem, if you need directives on how to navigate staking. Be sure to shoot me a follow or an inbox for the instruction guideline, glad to help.
Sorta Cool Dad@JPMcNuttABC
@MistaKellah @mrnguyen007 @UpholdInc I really like staking. What assets are they staking and are the connected to Flare (for an easy stream line option of staking XRP)?
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@Acielee13 Hi Sherri, apologies for the hassle. After experiencing this, have you tried the basic troubleshooting tips? Clearing your cache, using another browser/mobile phone?
Sherri@Acielee13
@UpholdInc Your app apparently has a bug.. signed me out then wont let me back in please help.
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@phattnutz Hi Curtis, if you are not able to stake even after updating to the latest version of the app, it's most likely due to the visual bug we are experiencing, be sure to either shoot me a follow or an inbox so it can be looked into closely with the team for a resolution.
Curtis Hasty@phattnutz
@tharealjskorner I still do not have access to xrp staking. My app is up to date.
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@Journey091 Hi K, the TX withdrawal is done manually through whitelisting on the uphold dapp, be sure to follow or drop an inbox if you don't have the instruction guideline to do that yet.
K@Journey091
@BRW_Solo @UpholdInc Is anyone able to withdraw your $TX from Uphold to stake for PSE? If so, how? Thanks
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@DelMetri Hello, apologies for the inconvenience it's a maintenance, steep network and visual bug affecting us. Feel free to shoot me a follow or an inbox so it can be looked into closely with the team for resolution if it persists after basic troubleshooting, regards.
Rx Interactive, Inc.@DelMetri
@UpholdInc closed our account and is holding our crypto. We can’t get any answers from them!
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@MrCheese99000 it will be very soon, the trading has been suspended pending the completion of the merger. Make sure you complete the whitelist so it will be done automatically for you, regards.
Mr.Cheese@MrCheese99000
@BRW_Solo @UpholdInc Waiting for my converted solo to tx
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@Charley57560508 Hi Charley, no your wallets aren't frozen. Trading of solo and coreum are just currently suspended based on the merger of both into TX, if you have whitelisted with uphold, it should be done and reflected automatically. Have you done that previously?
Charley Crypto@Charley57560508
@smartmemetoken @UpholdInc @txEcosystem @iamartikyoul8 Our wallets are still frozen since the 4th and no updates for almost a month. Not acceptable at all.
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@wetmrb Kindly confirm if your restriction has been lifted or it still persists
um@wetmrb
@Dylan_Walters67 @UpholdInc 😐 for what
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@l_realta5076 Hi Realta, we apologize for this inconvenience It’s a steep network traffic bug affecting us. If it's still pending be sure to shoot us a follow or an inbox so it can be looked into closely with the team for a resolution. Regards.
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@CWolk771 Hi Cindy, nothing is making $zbcn "unsafe" on uphold it's definitely safe here, if you do wish to explore more utility you can use the uphold defi wallet compatible with a cold wallet like ledger to get more options, the team is available to help anytme, warm regards.
Cindy W@CWolk771
@ZBCNMAN @ZBCN_JR_79 @StellarOrg @Zebec_HQ @Tangem @CryptoStarRail Is this where I need to transfer the zebec to on this wallet? I have the XRP ledger for the XRP. So is it not safe on uphold? TIA!
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