Subhrajit Chakrabort retweetledi

Dear @Swiggy,
Remove AI from your support. It is just stupid.
I ordered a Veggie Delite from Subway at 4:30 PM. It is located about 1.5 km from my location, so expected to reach me within 30 minutes.
At 4:55 PM: Where is my order?
Swiggy: It should reach you by 5:05 PM
At 5:07 PM: Where is my order?
Swiggy: It should reach you by 5:15 PM
At 5:16 PM: Where is my order?
Swiggy: It should reach you by 5:29 PM
In this time, I could have gone to the restaurant myself, ordered it, picked it up, and eaten it. The problem is that I can't do anything but wait, because there is no refund for cancellation after 1 minute.

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