Adeel Khalid

@TK_HelpDesk your website doesn’t allow me to submit the feedback. I have one of the worst experience of my life booking and travelling with you. No one is guiding or addressing this issue from the past few days. Not going to use this Airline in my life again. Worst customer experience

@Adeelkhalid31 Hello, I've contacted you via DM. Please check your inbox. ^Cemre

I purchased ticket via Travelup and unfortunately my father passed away. I was unable to travel to Pakistan. TravelUp is not responding & I have confirmed tickets on Aug 2 to UK. Now, do I need to reschedule it or travel on same ticket @TK_HelpDesk @Travel_Up @TurkishAirlines

@UpGrm28903 Email: adeelkhalidkhalid@yahoo.com Whatsapp:00923107603603

@Adeelkhalid31 Hi @Adeelkhalid31 So sorry to hear this.  Please drop us a DM with your email address and WhatsApp number. we'll advise you further. Thank you

@UpGrm28903 I am unable to do DM because of your account settings. Hi here is my email address adeelkhalidkhalid@yahoo.com Whats app number: 00923107603603

@_UseLemfi__ It’s has been 3 days and I have not received my transaction amount. Very pathetic customer services and your CS team keep sending the copy and paste message instead resolving the issue. Here is my transaction number 81d2f6df-5194-4a4d-a9b4-c4da9706b913

@UseLemfi I am having a really frustrating experience with one of my recent transaction. I have not received my transaction amount despite more than 2 days. I reported the transaction several times but didn’t receive anything. Transaction ref 81d2f6df-5194-4a4d-a9b4-c4da9706b913

@UberUK I had really bad experience with one of your CSR name Raf today. He was so rude and unable to resolve my issue of overcharging despite I shared my information with him multiple times. Worst customer service and don’t care about their customers.

@MCBBankPk What does below msg mean Dear Customer, your eCommerce transaction has been rejected due to non-activation of eCommerce facility on your debit card or funds being insufficient in your A/c. Consequently transaction rejection charges of PKR 85.00 have been deducted.

@HBLCare Hi there, I hope you’re good . I have been charged with 6900 PKR for my credit card despite I paid all the due amount well before 7 OCT. Could you please check why my credit card balance is showing this amount despite I made all the other payments. Thanks

@HBLCare No call from HBL explaining my situation like in the past . I lodged complaint (C3008241690) while ago, but no positive outcome thus far. Anum Akram is highly unprofessional and failed to address my issue and busy doing something else. Pathetic

@Adeelkhalid31 Hello Mr. Adeel Khalid, we apologize for the inconvenience caused. you have been responded via DM -ZT

@HBLCare I had a worst experience with Anum Akram last week. I asked her to redeem my credit card points against Al fateh voucher. I told her to dispatch to my home address, but she sent vouchers to my work place. How is responsible for that.

@HBLCare could you please update me on my request #E2605241365. It has been two weeks now and I haven’t heard anything from you.

@HBLCare I shared my international number via DM , but I am still waiting for your response.

@Adeelkhalid31 Hello Mr. Adeel Khalid, the inconvenience caused is deeply regretted. You have been responded via DM -ZT

@HBLCare is it possible to change my credit limit up to 1.5 million. At the moment, I have a limit of 0.75 million. Please guide. Thanks

@HBLCare I am unable to do that and now in Malaysia. I have credit card since last two years. Could you please help me how to enhance credit card limit? I need to make an international transaction. Thanks

@Adeelkhalid31 Hello Mr. Adeel Khalid, you can apply for credit card enhancement via HBL mobile app after one year of credit card if you are facing any issue please let us know -ZT

@HASiL_Malaysia How long does it take for the tax refund ? It has been almost 2 months for my tax refund application and I have not heard anything. Could you please help me on this

@HBLCare Thank you so much Anum. My issue has been resolved finally. I truly appreciate your efforts and help. Thanks again

@Adeelkhalid31 Hi, sorry for the inconvenience caused. As per our telephonic conversation, your issue has been answered. We have also raised your issue to the relevant department, your patience will be highly appreciated. -AK

@HBLCare Hi there, I am following up on my recent complaints. Your customer service representative rang me and promised to fix my in app Biometric issue with 3 days. It has been more than 3 days now, but my issue has not be resolved yet. Here is my complaint #C2703242066

@HBLCare I look forward to hearing from you soon. I hope the department will resolve this issue quickly and professionally.

@HBLCare Great. Thanks. I look forward for positive response.

@Adeelkhalid31 As per our telephonic conversation, your complaint has been registered with the reference number "C2703242066". (Also, it requires 3 to 5 working days for the processing of the complaint) -SS

@HBLCare I am experiencing worst customer service. I lodged a complaint on Monday, but still no positive response.I email serversl times and rang customer centre, but issue still prevails. Ironically, they keep asking me to share my details again and again daily. C# 2503241863