Alex Sydor
159 posts


@AlexSydor Sorry you’re going through this too - have you made any headway?
English

@AlexSydor @Chadventures_ Wow. Never delt with this, but never surprised this junk happens.
Hopefully your not too deep in the trenches.
English

Pokemon Trading Card Game Mega Evolution— Ascended Heroes Elite Trainer Box
$59.99
Target
target.com/p/-/A-95082118

English

Alex Sydor retweetledi

USPS / UPS website says item delivered successfully Customer claims item not received
OH NO!!!!!! YOU'RE SCREWED!!!!!
Kidding- just send them this:
Hello [name],
I am very sorry you are having a poor delivery experience thus far with your order.
Assuming you have already checked for the delivery at your home, at your local [UPS/USPS], and with your mailman, I think the best route will be to file an A-to-Z claim through Amazon. Amazon's A-to-Z Guarantee is meant to protect customers when purchasing items from third-party sellers, like ourselves, in the event of any issues with your order (such as a package being marked as delivered by [UPS/USPS], but nothing actually arriving).
Here are a few links outlining Amazon's A-to-Z Guarantee for your reference. The first link describes your eligibility for an A-to-Z Guarantee refund and the second link shows you exactly how to submit!
1) amazon.com/gp/help/custom…
2) amazon.com/gp/help/custom…
From this point, after you submit your A-to-Z Guarantee claim, you can likely expect a refund for your purchase at some point in the near future. If you have any further questions or concerns, please don't hesitate to respond here and we will assist as necessary.
Thank you and best regards,
Name - [company / storefront]
--
Adjust as necessary if you don't like my writing style, but you will make it objectively worse ;)
English





