Alice Steinglass

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Heading to Dreamforce this Sept and looking forward to connecting! Let me know if you'll be there.

@TomForce92 @JFoxUK @_andrewrusso @salesforce @partnerforce @asksalesforce @Benioff Thank you @JfoxUK, @tomforce92 and @_andrewrusso for offering to help out here. @_andrewrusso, the support team really appreciated meeting with you. They are swarming on all these issues now to resolve, improve our processes for support, and update the docs.

I think it’s time for some change to how @salesforce works with partners. @partnerforce support isn’t responsive, closes cases that aren’t resolved, and violates SLAs on on more cases than not. @AliceSteinglass, is partner success part of customer success? #TTTC #CoreValues

@JFoxUK @TomForce92 @_andrewrusso @salesforce @partnerforce @asksalesforce @Benioff Thank you @JfoxUK, @tomforce92 and @_andrewrusso for offering to help here and calling out some specific challenges. @_andrewrusso, your quip doc was great! The support team is swarming on these issues now to see what we can do to improve our processes and how we communicate.

@TomForce92 @_andrewrusso @AliceSteinglass @salesforce @partnerforce @asksalesforce @Benioff Also partner success is listening to partners (like us), showing you care, trust and value us by reaching out or acknowledging points like the above through proper channels like workshops or calls and not through forced public means such as twitter. It’s degrading for the partner

For the science fair, my kid tested if #ChatGPT can mimic a 4th grader. Turns out it's way better at high school essays than 4th grade slang. One of these text messages was written by a real kid. I bet you can tell which.

Now that I'm at .@salesforce, it's fun to see connections to education here. Love that the SF chose an ex-principal as the leader for Philanthropy!

Super impressed with the Kibo school! Congrats!

A rally at the Stonewall Inn in Manhattan, NY tonight. This is where the revolution for #LGBTQ equality began in 1969. The historic 6-3 vote in the U.S. Supreme Court makes it ILLEGAL for employers to discriminate against our community. JUSTICE PREVAILS!

On Monday we published a statement of support for the Black community. But talk is not enough. We must act. We are publishing an action plan outlining steps we will take to use our platform to help fight systemic inequity, racism, and injustice in the US. buff.ly/2AuZLsT

It pains us to see racism grip our nation and cause suffering in Black communities. This must stop.

Calling future tech leaders: neonews.substack.com/p/calling-futu….

We are excited to premiere the film “I Am” on May 7th! Explore the experience of these dedicated high school students of color seeking equal access to college and career readiness resources at a special virtual premiere: smash.org/iam/ #SMASHMorehouse #IAM

Studies show: children who study computer science perform better in other subjects, excel at problem-solving and are more likely to attend college. With 1 billion students at home, it’s more important than ever to give them the opportunity to learn CS. buff.ly/3baIgeN

We have a VERY special guest for next week’s #CodeBreak episode: the legendary @BillGates! Join us for your weekly dose of inspiration, community, and computer science. You do NOT want to miss this one! code.org/break

Today @Codeorg is launching Code Break: a live weekly webcast where our team will teach students computer science at home while school is closed, and a weekly challenge for students of all abilities, even those without computers! Starts March 25. buff.ly/2WqeBcT

Thrilled to have Jackie joining us to lead our education programs! @jackrocs

Our 1st graders participated in a coding dance party in Tech Class! #hourofcode #everyonecancode #1wildcatnation

#AmazonFutureEngineer interns joined us earlier this year and helped build new features for Dance Party 2019. They told us what computer science means to them, and it's so inspiring! Learn more about the program ➡️ amazonfutureengineer.com @AmazonNews

When you’re so excited you got the code correct you have to dance! @codeorg #hourofcode