Andrew Collins

At Ramp we ship a new major feature every day - it's impossible for leaders stay up to speed. To keep a high bar without slowing folks down, teams can ship to early access tier whenever they want but need review for general release. Crazy fact: 10% of customers opt into early access because they can't get enough. That's 5000+ businesses. Plenty to work with. To release to general public, teams need to prove this product works and get sign off for heads of eng, product and design. Here is our template: 1. What did we build and why 2. What's the demo in < 3mn (loom) 3. Did we meet our goals in early access (hex dash) 4. Are customers raving about this (LLM on Zendesk tickets, Sprig surveys, and Gong transcripts) 5. Will customers easily discover and start using it (first time user journey) 6. Is sales ready to sell, AM ready to activate, and support ready to troubleshoot 7. Do we have a clear rollout plan (launch tier, pricing, coms) This helps us document decisions, serves as a strong checklist, and feeds our release notes. Most importantly, it keeps the bar high (we expect at least 1 rev of feedback). The best part: most of this template is automated using AI connected to the rest of our business sytems. Leadership has 48h to review or it ships. We think it's a great way to balance speed & empowerment with process and quality.

AI agents are excellent for valuable work with undifferentiated toil at the core of it. Fewer people will monitor agents doing the work, and those people can manage all the difficult corner cases that require judgment calls and updating agents' instructions. Tasks like invoice processing, reconciliation workflows, and insurance claims processing all involve a lot of this. Less toil leads to less turnover and more meaningful work.

Tom Brady: "To be successful at anything, the truth is, you don't have to be special. You just have to be what most people aren't: consistent, determined, and willing to work for it. No shortcuts."

People say "I don't have ideas" etc And I think sometimes it can be just your environment If I am traveling a lot, and am in loud and hot environments with lots of people, and moving around all the time my brain goes in survival mode and there's zero creativity or ideas, I just become an NPC Now I'm in a silent place again, good temperature, not too hot, and my brain is relaxed and instantly I get ideas again and want to make stuff So I think environment can affect your creativity a lot, if the environment is bad you brain will just shut down My bet is most/many people are in very bad environments and constantly in fight or flight mode just trying to get through the day/week so aren't able to be creative at all for that reason

We are now less than 2 months away from Tech Week (Apr 23 - 30th)!! Excited to announce our capstone event will be on Apr 26th (amazing speaker lineup coming soon) It's going to be bigger, badder, and better this year, a great way to check out the Miami Tech ecosystem!