Andy Weblake

@easyJet @easyJet still waiting for a response. I’m hoping your X account can be more helpful than your helpline

Wife goes on the plane crying and now we are separated when we should be celebrating. I am FURIOUS. Compensation offered doesn’t cover the cost of emotional stress, wasted time, extra annual leave. @easyJet how will you resolve this ??? 😡😡😡

Sunday 5am, My wife and I have just got married and were looking forward to our trip to Montenegro but @easyJet have oversold our flight and forced ONE of us to get the next available flight - 22 hours later, 5am the next day. One of us has to go or we lose rebooking/compensation

@maxrushden @guardian_sport @bglendenning @Towno10 @JohnBrewin_ Re Matt’s vasectomy in the last pod: acetaminophen is the name of paracetamol in the US, but of course you wouldn’t know that with your INCESSANT anti-American bias

Tomorrow’s @guardian_sport FW @bglendenning @Towno10 @JohnBrewin_ Any questions?

@francesholgeth @GPatHand WE WANT ANSWERS

@AmazonHelp @KatyaEssina I’ve still heard nothing back from this. At this point, the minimum I’d like to know is if I’m not getting the refund back (which I don’t expect to get back as I was sent a replacement phone) or if I’m being charged an additional £880. The whole process is a joke

@KatyaEssina We apologize for the inconvenience! When you have a moment, please have your partner provide their information here: amzn.to/3k9FQnb. Let us know when they've completed, so that we can look into this for them! -Justin

@AmazonUK @AmazonHelp I ordered an iPhone. Your driver delivered a box of lightbulbs. I called customer services who arranged to send me a replacement phone for no extra charge if I returned the box of lightbulbs. Now I am being charged for a second phone??? Sort this out

@AmazonHelp I’ve still heard nothing back from this. At this point, the minimum I’d like to know is if I’m not getting the refund back (which I don’t expect to get back as I was sent a replacement phone) or if I’m being charged an additional £880. This process is a joke, why is it so hard?

@AndyWedlad Thanks. We'll be in touch as soon as we've looked into the matter fully. Please watch your e-mail, including your junk and spam folder, for a message from us. We're here for you if you need anything else. -Reid

@AmazonHelp @KatyaEssina I’ve filled out the form

@AmazonHelp I’ve filled out the form

@AndyWedlad Please fill out the form previously provided. Someone will be in touch as soon as we've looked into this matter thoroughly. Let us know if you need anything else in the meantime. -Reid

@AmazonHelp I am NOT happy about being threatened with being charged an additional £880 because the driver gave me the wrong box !!

@AndyWedlad Thanks for letting us know. Have you contacted us back about his issue? If so, what was advised? Let us know. We'll help in any way that we can. -Reid

@AmazonHelp I’ve called customer services and asked to clarify if I’m being recharged an additional £880 or if I’m just not getting a refund? I don’t expect a refund as I was sent a replacement phone. Customer service said I’d get an email in 24 hours

@AmazonHelp This today

@AmazonHelp This one yesterday

@AmazonHelp got this email two weeks ago

@AmazonHelp Is this a link to normal customer services? I have called and they have provided no help

@AndyWedlad Our apologies for the frustration this has caused. While we don't have access to your account on Twitter, we'd still like to help any way we can. When you have a moment, can you reach back out to us here: amzn.to/UKContactUS? Let us know if this helps! -Reid

@AmazonHelp I have just received an email saying “We will have to re-charge you for the item if you do not return the correct item. This decision is final.”… I don’t have the item, I was delivered lightbulbs. I followed instructions from customer services at the time

@AndyWedlad Hi there! We're sorry for the poor experience! Without posting account details, can you tell us more about what's going on? Have you been charged for this replacement? Let us know as we're here to help. -Reid

@ZeeZooMeeMoo1 @C4Countdown The avocado packaging is a bonus.

Today's @C4Countdown is easier on the eye than many... #c4countdown #countdown