Sonia

@EtihadHelp Sent ! I hope you will resolve it and I don’t need to send another tweet for this 🙏🏻

@AnujaSony Please follow up with us via private messages, to be able to check and assist you from our end. *Tobi twitter.com/messages/compo…

Extremely disappointed with handling of my baggage. You can’t close this without my acceptance. I must replace items at current market prices in €. Depreciated value does not reflect actual loss.Under the Montreal Convention 1999, full reimbursement @Etihad @EtihadHelp @IATA

@EtihadHelp I now have huge respect for airlines like @AerLingus who handled these kind of matter so respectfully and provided us full reimbursement and a new bag without any hassle or follow up. You are national airline of UAE. Please maintain your status .

@AnujaSony Hi Sonia, we are sorry to hear this. Please share with us more details via direct message in order to further assist you. *Noah

@EtihadHelp - I am tired of sending multiple direct messages and follow up mail. Please check the case in the name of Rahul Jaiswal and you will get all the details. It’s open since 2 weeks and customer support is providing solutions as if we are beggars

@IATA @EU_Commission @Etihad @EtihadHelp I am documenting all correspondence. If not escalated properly, I will proceed with formal aviation consumer complaint channels.

@ECCIreland @YourEuropeEU @EU_Commission Requesting consumer rights review. Depreciation-based closure without customer agreement does not reflect fair resolution under international air passenger standards.

I now live in Europe and must replace items at current market prices in euros. Depreciated value does not reflect actual loss. Under the Montreal Convention 1999, I request full reimbursement and escalation review. @Etihad @EtihadHelp @IATA

@dpdparcelwizard hi team, can you help expedite this order 13369369508013. I don’t see any update after 3rd and I need this before 10th april . Please expedite 🙏🏻

@AerLingus @DublinAirport @IAApress @AerLingus can you help expedite this case please 02817822

@AnujaSony @DublinAirport @IAApress Hello Sonia, thanks for contacting us. Could you please DM us the details so that we can offer you additional assistance?

@DublinAirport @IAApress @AerLingus I landed Dublin from flight EI0483 13:45 and my checked bag was returned damaged on arrival. This is unacceptable.Check pics below. Can you pay compensation for my new bag or return me a new bag as I have travel plans in coming month.

@DublinAirport @AerLingus @IAApress I landed to Dublin from Lisbon from flight EI0483 today 13:45 and my checked bag was returned damaged on arrival.Check pics below . Please process the compensation or provide a replacement bag as it’s a new bag and unacceptable

@taruns11 @IGPcom can you please instruct your team to process refund of my order 13891922 which didn’t arrive on time and in good condition. Additionally hurt the emotions. We sent it for our neice first birthday and they didn’t even cut it . Also another delivery is destroyed

@IGPcom it’s my humble request to process refund of my order 13891922. Being first time customer my experience was very disappointing. First birthday cake for my neice was destroyed in delivery TWICE. They didn’t cut the cake on birthday date. And cake is not in condition to cut

@Raoeswar238 @IndiaConsumers @consumerforum_ @shoppersstop @RBI @EthicalView_Com @SEBI_India This is heights !!! This is a huge hard earned money. Did you get your refund back ? We are on vacation and our holiday is spoiled because of these scammers !!! What a shame @shoppersstop !! Just shut down your business for stealing peoples money if you have gone bankrupt!!

@AnujaSony @IndiaConsumers @consumerforum_ Boss they are illegal and unethical @shoppersstop @RBI @EthicalView_Com @SEBI_India

@shoppersstop Ordered 2 suitcases (₹22k) on 29th Nov, delivered 4th Dec. Returned same day due to scratches. Now being told quality check failed, and the damaged product is being sent back to me.Why I spend ₹22K & return on the same day without reason? Plz resolve this urgently

@shoppersstop this will be my last purchase. Never imagined I will have to struggle like this to get my refund back. Even smallest startups are far better in terms of refund policy than bullshit company like yours . Just shutdown your bullshit company

@shoppersstop your team is harassing us and not refunding our hard earned money back. I have 10 months old baby and hospitalised dad but I have to call you 10 times in a day to plead for my refund. You guys have stopped this low for your brand ?????

@shoppersstop your brand has dropped so low, it’s so disappointing. you are stealing customer’s hard earned money . You have not processed my refund. making us a fool. You guys are biggest scammers of India. my family member who are privileged member will stop shopping.

@UmaTalreja - please help here

@jagograhakjago #ConsumerRights #consumerforum #consumerrightsindia @kavindra Mishra