Aprille

@IHGService I called.they offered a rate that I will not get for sure..will try to find a better one,definitely not in your circle.thanks

@Aprille1104 Hello Aprille, Our records indicate that the reservation is still active. Kindly contact the third‑party booking provider or the hotel for additional support at 971 02 656 4000 or email info@yasplazahotels.com. Thanks! - Jom

booked with @IHGhotels Yas Plaza Marina thru @makemytrip (May 24-26) -IHG cancelled my booking last minute (May 22,night) we are all set.holidays filed.checked the rates after cancellation,the prices have doubled🤔 @IHGhotels @makemytrip ,what do we do??

@IHGService for sure they will ask for a booking co firmation no. again. o only have the Booking ID from makemytrip

@IHGService I just called @makemytrip @makemytripcare ,they said that its @IHGhotels who cancelled the booking

@Aprille1104 Hi there, thank you for reaching out. Upon checking, we can confirm that your booking is currently showing as active in our system. For further assistance we kindly advise contacting the hotel directly. They’ll be in the best position to assist you further. Ron

@IHGService I called the hotel itself,they said that they cannot check my booking unless I give the confirmation number. I only have the booking ID from @makemytripcare makemytrip.i told them to check using my name and contact number but they said its not possible. 0553351345 -this is my no

@IHGService gave the booking ID and PNR but they said is not possible to check.they need the confirmation no. that start with 18.. (if i am not mistaken)

@IHGService absolutely disappointing

@IHGService in the voucher,you'll only find the booking ID and PNR

@makemytripcare 0553351345

@makemytripcare This is really inconvenient!!! Aprille de Castro 055331345

@makemytripcare booking ID: AH74088487230214

@Aprille1104 We regret the inconvenience caused. We request you to provide the detail related to your concern in DM along with your contact details and booking ID so that we investigate the issue at the earliest. - Yuvraj twitter.com/messages/compo…