@inbetweenar Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
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AskGWR//ClaimCareTm
40 posts
AskGWR//ClaimCareTm retweetledi
Hello. We have picked your issue for speedy resolution. Apologies for the inconvenience caused kindly follow back for quick response.
Best regards,
Robert Andrews.
outthere@inbetweenar
@GWRHelp trains from Gatwick to Guildford delayed by >1.5 hrs. No connection via redhill. Can you pay for my taxi to Guildford please? I should have been home 1 hour ago already and still at Gatwick.
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Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
ddss@Codybeeps
@NicksSmith69 @GWRHelp @RobinsonOly You pay for a journey, not a seat.
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AskGWR//ClaimCareTm retweetledi
Hello. We have picked your issue for speedy resolution. Apologies for the inconvenience caused kindly follow back for quick response.
Best regards,
Robert Andrews.
Jamie Milburn@JamieMilbu81388
@GWRHelp urgent!
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AskGWR//ClaimCareTm retweetledi
Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
Dan King@mfelmi
@GWRHelp I applied for a refund for 1 advance single ticket for travel from Plymouth to London tomorrow but I’ve been refunded all 6 advance single tickets! I need the other 5. Please help!!!
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@mfelmi Hello. We have picked your issue for speedy resolution. Apologies for the inconvenience caused kindly follow back for quick response.
Best regards,
Robert Andrews.
English
AskGWR//ClaimCareTm retweetledi
Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
Dan King@mfelmi
@GWRHelp I have done this thanks Rose and awaiting a response. Am ignoring the message received from Customer Support Refund Chat as that account seems suspicious!
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@JamieMilbu81388 Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
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AskGWR//ClaimCareTm retweetledi
@GWRHelp multiple passengers stressed by lack of clarity if the 2249 paddington to Swansea service calls at reading; Google says it does, side of train says yes, departure board doesn't... National rail the train doesn't exist... Please review 🙏🏼
English
Hello. We have picked your issue for speedy resolution. Apologies for the inconvenience caused kindly follow back for quick response.
Best regards,
Robert Andrews.
Jamie Milburn@JamieMilbu81388
@GWRHelp multiple passengers stressed by lack of clarity if the 2249 paddington to Swansea service calls at reading; Google says it does, side of train says yes, departure board doesn't... National rail the train doesn't exist... Please review 🙏🏼
English
@NicksSmith69 Hello. We have picked your issue for speedy resolution. Apologies for the inconvenience caused kindly follow back for quick response.
Best regards,
Robert Andrews.
English
AskGWR//ClaimCareTm retweetledi
@GWRHelp @RobinsonOly You should be compensated anyway if you have to stand as surely that is 3rd class travel??
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£100 to stand all the way to London @GWRHelp shocking
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Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
Nick Smith@NicksSmith69
@GWRHelp @RobinsonOly You should be compensated anyway if you have to stand as surely that is 3rd class travel??
English
@CARPDM7 Hello. We have picked your issue for speedy resolution. Apologies for the inconvenience caused kindly follow back for quick response.
Best regards,
Robert Andrews.
English
Hi there, If you pop us a DM our CS team can look into that for you. Kind Regards.
Kala⁷@CARPDM7
@GWRHelp Hi, I’m booked onto the 14.03 from Paddington to Newton Abbott tomorrow (Saturday). If there is a first class seat available, how much would it cost to upgrade?
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