
Today we're shipping a major upgrade to streaming diarization, and it pulls us decisively ahead of the competition on the metrics that matter in production.
Head-to-head vs. the competition:
🎯 2x better cpWER on 2-speaker telephony
📊 13% better cpWER on 4-speaker meetings
🔇 42% fewer false-alarm speakers
👻 91% fewer phantom turns and words attributed to speakers who don't exist
For an AI notetaker, the 91% reduction in phantom-speaker words is the difference between a clean transcript and one your customers have to hand-correct. For an agent-assist tool, it's the difference between coaching prompts based on what the customer actually said and prompts generated from words the customer never spoke.
We also updated the API: every word object now carries its own speaker label, unlocking mid-turn speaker change detection at the word boundary instead of the turn boundary.
✅ Live today. Learn more: lnkd.in/eCagsaia 👈

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