Balducci's

@bistle_s We are sorry to hear about the quality of the items you purchased in one of our stores. Your feedback matters to us. We always strive to ensure our products are fresh and of the highest quality. Please send us a DM so we can further assist you. Thank you!

@Balduccis The Hot Bar is terrible! Not gourmet food anymore, the salmon is dry, the yellow rice hard, the brisket hard The prepared food in general terrible, since Safeway bought Balduccis their standard are way low!!

25% OFF wine when you buy 12 or more bottles 🍷 mix and match your favorites! July 15th & 16th only. ⁠ Valid at our Bethesda, Alexandria, and McLean locations only.

@RayPaseur Presently, we do not stock this item at stores in your area. However, we are forwarding your request to our buyers of Stonewall Kitchen Country products for their review and consideration. Thank you for taking the time to submit your product request.- Vanessa

@Balduccis Thanks. The Dolmas were back in the salad bar today. New request: Stonewall Kitchen Country Ketchup, please!

Hey, @Balduccis why did you quit offering dolmas? Really sad to see you getting more like Safeway.

@RayPaseur Please know these requests are reviewed often in order to determine what to stock. If there is ever anything else, don't hesitate to reach back out. Thank you!

@Balduccis Balducci's store is McLean, VA Product is usually in the salad / mezze bars. Dolmas (stuffed grape leaves)

@RayPaseur Thank you kindly for getting back to us, Ray. Our research indicates that we do show sales of this item at your store. We reached out to our Team, and it does appear they were temporarily out of stock. We shared your request to have more of this product stocked!

@TheJellicoe This is very concerning to hear, Tapestry. We would like to share your concerns with our proper Teams for further review. Could you please DM us the store location along with your best phone#/email if you'd like to receive a follow-up from management? Hope to hear from you soon.

@Balduccis The most mismanaged site of all! IMPOSSIBLE to navigate. WRONG about the items in the store. Impossible to process discounts! The employees laugh at the company. STAY AWAY! Balducci's hates customers!

@kalihollowayftw You can provide us with the store location here or you can visit our page and chat with us on our website to provide it there since we are unable to chat privately here.

@Balduccis @Balduccis I can't DM you unless you follow me (X/Twitter rules, apparently.) Please do; I'll send you order number, store, etc.

What a day for @Balduccis to stop answering every one of their phone numbers listed for customers paying $300 for Thanksgiving catering that hasn't arrived in the time promised. VERY VERY NOT COOL.

@treindl71 Thank you for getting back to us, Travis! We have happily shared your wonderful experience and kind words with our hardworking Team! If there is ever anything else, don't hesitate to reach back out. Thank you for shopping Balducci's! 🥰

@treindl71 Hey Travis! We're so happy to hear you had a great experience shopping with us! ☺🦃 We'd love to share your kind words with Store Leadership, so they receive kudos! Can you please provide the address of the store you visited? We thank you so much in advance! ✨

@MBerglass We're sorry to hear this Matthew! We'd like to assist you with the app, please DM us with what issues you're currently experiencing along with your best phone # and email address! We hope to hear more from you soon!

@Balduccis 2nd time I’ve written about your app. It’s simply not good. I shop you less. The last two times I was there, the registers were delayed with customers struggling with the app. Please do something.

@trotskydc Hello! Could you please DM us with the store location you shopped at, and provide your best form of contact? We'd like to put you in touch with Leadership. Thank you! twitter.com/messages/compo…

My life is in your hands: A fully cooked salmon fillet from @Balduccis that I bought one week ago and has been refrigerated. Is it still okay to eat?

@arcane93 This is disappointing to hear. We do deeply apologize for your dissatisfaction with our store, and will gladly have our Team Leadership made aware of these issues. We'd like to get you in touch with our Team as well. Could you DM us your best phone#/email for contact? Thank you.

@Balduccis @RenardFantastiq How’s this for an example… The *exact same* @icelandicprov yogurt that I can get at @GiantFood for $1.89 (when it’s not on sale for less) costs $3.69 in your store. Insane.

Niche tweet here but @Balduccis has gone from mildly over-priced to ridiculously extortionate. Get purchased by @Albertsons, jack up the prices. Makes sense.

@Aloha_Mars1729 Hey, we're sorry to hear that you experienced redemption issues on your last visit. We'd like to help. Would you be able to DM us your phone#/email associated with your account, and the date of the purchase? Hope to hear from you soon.

@Balduccis this used to be such a great store. It’s disappointing. The app doesn’t work, the cashier didn’t apply the 10% off, I brought it to her attention, she shrugged and said “it must not have worked”. I call customer service and they say, I can’t do anything over the phone

@abroehl Hello, we're sorry to hear about your dissatisfaction with our Balduccis For U App. Our aim is to offer our customers a tool to assist them in having a more convenient experience, and we'll be sure to share your concerns with our App development Team for review. Have a nice day!

@Balduccis why do you make it so complicated to use the savings and discounts? Wasn’t a simple phone number enough? And maybe some instructions on what to enter first when trying to use the app and your telephone number at self checkout 🤦‍♀️

@dceagle11 We're sorry to hear this, may you please DM us with the issues you are having and account phone # and email so we may look into this for you? Thank you in advance.

Hey @Balduccis your whole membership on the app thing doesn’t work well

@rabia_faridi Oh no, we are sorry to hear about your experience and we would like to gather additional details. Could you please DM us so we can further address your concerns, thank you in advance! twitter.com/messages/compo…

Witnessed the worst customer service @Balduccis. Managers should learn social skills and customer dealing before getting into such jobs. I really liked @Balduccis but after experiencing such a bad service. I am not comfortable going back there @Balduccis @bethesda

@MBerglass Hello Mathew, We are very sorry that the application isn't working as expected. Please let us know what issue you are having, and send us a DM with your phone #, email, and your full name so we can look into this for you. Thank you!

@Balduccis Your new app is just not easy to use. You have made it harder to shop and save at your store. Not a good customer experience for your target consumer. #longtimecustomer

@girlstrong17 Hey Guys! You can access our rewards and points system through our website as well. We are not only exclusive to just smart phones. Please visit our website balduccis.com to sign in or sign up. We hope this helps! Enjoy your weekend ☺️

@SteveHiltonx @Balduccis u listening? U just made points-reward program an app only. 😡I just switched to shopping @Wegmans even tho it’s not as convenient re proximity.

More and more services are now only accessible through smartphones. This is digital discrimination and should be stopped. We should be incentivizing people to be phone-free, not making society even more dependent on these toxic, anti-social, anti-human devices.