Best Buy Canada Help

@Ali62816551 ...out to them directly via your BestBuy.ca Order Details page and an agent will do their very best to help!

@Ali62816551 ...days for that transaction to appear on a payment method's account or statement. If you haven't yet received your refund, our customer support team will be able to look into its current status and provide you with any additional assistance that might be needed — please reach...

@BestBuyCanHelp “Last Thursday I ordered a Watch 8 from Best Buy with a 3-year extended warranty. The full amount was authorized, but only the watch price was charged. I returned the watch, but due to an issue with the warranty order, my refund is still not processed. It’s been

@hiralthaker12 @BestBuyCanada ...If you have any questions or concerns about your order, our customer support team will be more than happy to help — you can reach them here: bit.ly/4beTtws or via your BestBuy.ca Order Details page for assistance. Our apologies for any confusion.

@hiralthaker12 @BestBuyCanada Hi there, Hiral! I'm afraid that our free standard shipping offer for most orders over $35 unfortunately excludes Best Buy Marketplace products (like the standing desk shown in your cart). You'll find more information on free shipping eligibility here: bit.ly/4cJeu3o ...

I’m super confused @BestBuyCanada My order is for $65 before taxes… your website claims I get free delivery if the orders are over $35 Even with taxes my order should come roughly around $80 then why my estimated total coming to $128? Can someone from the team pls help?

@Jules_gp @BestBuyCanada It's really disappointing to hear about the issue with your dryer's installation, Julian. :( Our Appliance Concierge will be able to look into the current status of your case and provide you with an update — please give them a quick call at 1-866-585-4494 so that they can assist!

@BestBuyCanada I would appreciate some help when your company doesn’t do the job right. After a dryer improper installation, two days on the waiting, I have no information about when you’ll send the technician to fix it. Hire 3rd parties that have the proper skills.

@J67199 @BestBuyCanada It's really disappointing to hear about your new laptop. If you need any help communicating with your Marketplace seller, please message our customer support team via your BestBuy.ca Order Details page — they'll follow up with the seller and with you to assist!

@BestBuyCanada PCHeaven is a corrupt reseller. They sent out a laptop by FedEx without requiring a signature and it stayed on my porch till someone stole it… I was not home for 8 hours. They are refusing to fix the issue and I am out $1500 .

@virgiliocorrado @BestBuyCanada ...customer support team a quick call at 1-866-237-8289 and a friendly agent will be more than happy to assist! :)

@virgiliocorrado @BestBuyCanada Hi Virgilio! The page shown in your screenshot appears to be rendering correctly now — you can check it here: bit.ly/4ltNaZk (Make sure that you aren't using a VPN or any script/ad blockers.) But if you need any help placing an order, don't hesitate to give our...

@BestBuyCanada i get this when i try searching for either tv's or anything else. is there something wrong on your side or is it a Rogers thing?

@youngpranny Thank you for your messages. For help with any Marketplace account-related questions or concerns, we'll ask that you please contact your account manager directly. Thank you, once more, for your messages.

@BestBuy @bestbuycanhelp We were unjustly removed from selling on BestBuy Canada. Please help on this!

@jaswind82254372 @BestBuyCanada ...matters and to see how they might be able to provide any assistance that you might need. Thanks very much for your message.

@jaswind82254372 @BestBuyCanada ...and approximate time of your visit, 3) a phone number at which you can be contacted, and 4) details concerning the harassment you experienced and the incorrect information you received during your visit, we'll ask our team to reach out to you directly to address these...

📢 @BestBuyCanada @BBBCanada @CCCB_CCC I am pregnant and was mentally harassed at your store along with my husband. We called the helpline twice, but both times we were lied to and misled. Complaint #27210640 5–6 days no callback,

@shivank380 @BestBuyCanada ...as soon as they've received the results of that investigation. We extend our sincere apologies for the delay and we thank you for your continued patience.

@shivank380 @BestBuyCanada It's awfully disappointing to hear that you've been waiting for your refund on the Best Buy Marketplace item or items that you've returned. If our customer support team has already opened an investigation into the missing funds, they'll reach out to you to help resolve this...

Warning for anyone shopping at @BestBuyCanada online with gift cards: I returned an order 2 months ago and still haven’t received the gift card refund promised within 14 days. Customer service keeps delaying it with new excuses. A simple refund shouldn’t take 60+ days.

@Cknapp24 @BestBuyCanada Hi Chris! If you'll email us at twelp@bestbuycanada.ca with the location of the store to which you sent your activation request, the BestBuy.ca Web Code of the phone you're shopping for, your phone number, and your handle, we'll ask our team to reach out to help!

@BestBuyCanada I have started 6 activations yesterday in hopes I would get a call back. I tried for 3 days prior as well. I got 2 calls and answered them both and no one was on the other end. The fact that no one can give me inventory or call the store on my behalf is dumb

@CarversKnife Thanks so much for your order! Digital download code are normally sent within 24 hours of purchase. We appreciate your patience and hope that you'll enjoy your new game!! :)

@BestBuyCanHelp quick question. I purchased a digital game code today. Will I receive the code today? Or should I stop checking my inbox? I just assumed since it's digital I'd be sent a copy rather quickly. But I've been wrong before! Thank for your time!

@Cknapp24 @BestBuyCanada ...happen to be looking for information on in-store availability of a particular item, you can also find that by tapping the Pick Up button on the item's BestBuy.ca product page.) :)

@Cknapp24 @BestBuyCanada Hi Chris! Our customer support team can help connect you with our team at your local Best Buy store — just give them a call at 1-866-237-8289 to speak with a friendly agent who will be able either to transfer your call or to request a callback on your behalf! (If you...

@BestBuyCanada Your online and customer service call line is terrible. The fact I can’t call a store is also terrible

@warren @BestBuyCanada ...as it's in stock at that particular location). If you'd like to exchange or return the game, please make sure to keep it in unopened condition — you'll find some useful information on exchanging or returning an item here: bit.ly/4cvaG5O

@warren @BestBuyCanada It's so disappointing to see the condition of your CE's packaging, Warren. :( For help, please reach out to our customer support team via your Order Details page! You'll also be able to exchange your game at any Best Buy store here in Canada within 30 days of purchase (as long...

.@BestBuyCanada you’re joking, right? You slap shipping labels over Collectors Editions and ship them totally unprotected? Something people want to put proudly on display? Bummed out. 🙁