Riann Dickson

@plumplayUK we built the playhouse that we received only to find that a window pane is cracked, which we didn’t notice until built 🙃 is there any way of replacing this?!

@Georgeatasda how do I arrange a refund for the items in the screenshots? I received the rest of my order but not the frames and it’s certainly still not on the way. Thanks

@metoffice what are the chances of seeing them in Bellshill, North Lanarkshire?

@HM_Passport both my husband and I have sent our passports away to renew. We are now trying to apply for our son’s first passport. It is asking for our passport details which we do not have. How can we get round this?

@HM_Passport if I need to renew my passport and also change my surname. How am I best going about this?

@DVLAgovuk if I change my surname on my driving licence that is due to expire end of next month. Will this change also renew my licence?

@ghd I have sent a query away regarding my GHD stylers not working. How quickly is this dealt with? TIA

@munky_magic @ProcterGamble Hey! Did you find out?? Can’t find it anywhere either! X

@Hoseasons can you confirm the refund policy for having to cancel a break due to positive COVID results. Thanks

@nextofficial Not even had my Osborne sofa for two years. Someone came to inspect last week due to sagging cushions and no support to now be told it’s not a manufacturing issue but wear and tear. A review from Oct 20 with the exact same problem. Joke. Don’t buy a Next sofa. 🤯

@SharkCleanUK Thanks. I have sent a DM

@BestRiann Hi Riann, I'm really sorry to hear this. Please send us a DM with the details so our customer services team can help resolve this for you, alternatively, you can call us on 0800 862 0453.

@SharkCleanUK can you please advise how I report a fault with my upright vacuum? Not even 2 years old and when we turn it on the noise and smell of burning is unreal 🤦🏽‍♀️ thanks

@mamasandpapas do Next employees still get a discount in store!? Thanks x

@prestigeflowers my husband spent £50 on a “Luxury” flower arrangement for our first V day as Mr & Mrs. Which was ordered weeks in advance. Delivered yesterday to DEAD roses. Absolute joke. What was advertised VS what you get. Shambles.

@curryspcworld I am paying £8.49p/m for insurance with Team KnowHow that I have never used. I don’t even have my reference. Can I just cancel my dd with my bank?!

@RBS I received a call from the number 0800 092 3058 claiming to be RBS just to ensure I’m alright during this time. Is this a number for you guys!?

@EE if I upgrade online - do the prices already include VAT? Or am I going to nearly £80 for an advertised £65 plan??

Total con of a wowcher deal last week. Mystery holiday? Week or so later still waiting on a call. And when trying to apply for a refund. The form can’t be found. Joke of a company @wowcher

@eurochangeFX if we have lost a cash passport which has money still on it - would we be able to get this onto a new card in store? TIA