Plum Play UK

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Plum Play UK

Plum Play UK

@plumplayUK

The active play specialists 🌻 Award winning family business 🎉 Sustainably sourced and ethically manufactured 🌳 #LifeatPlay 📷

United Kingdom Katılım Şubat 2012
839 Takip Edilen4.4K Takipçiler
Meg Price
Meg Price@Meg__x·
@plumplayUK could you please advise if you supply spare pots for your outdoor easel? Unfortunately my daughters are beyond use and I want to replace them.
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Plum Play UK
Plum Play UK@plumplayUK·
@MinnieandBoo Hi there, I am so sorry to hear this. I am trying to look into this for you, I unfortunately cannot find a ticket number/order number. Please could you provide these and I can investigate this urgently - Plum Play Team
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Minnie and Boo
Minnie and Boo@MinnieandBoo·
This is still not resolved. We will issue a charge back unless you resolve. This is unacceptable.
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Minnie and Boo
Minnie and Boo@MinnieandBoo·
@plumplayUK hello we have tried to contact you via phone and through website re: faulty item. No one gets back to us. Can your X team help please
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Riann Dickson
Riann Dickson@BestRiann·
@plumplayUK we built the playhouse that we received only to find that a window pane is cracked, which we didn’t notice until built 🙃 is there any way of replacing this?!
Riann Dickson tweet media
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Helen Gatley
Helen Gatley@mrsgatley·
@plumplayUK I submitted a ticket via your helpdesk on 21/05 as my daughter's Globber scooter broke, I've sent photos/proof of purchase and had no response. Can you help? thanks
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Plum Play UK
Plum Play UK@plumplayUK·
Playcentres! They’re good! Playcentres offer a multitude of benefits for a child's development: ⭐️ Socialising ⭐️ Promotes physical development ⭐️ Stimulate cognitive development ⭐️ Playcentres provide a rich environment for imaginative play
Plum Play UK tweet media
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Laura
Laura@MrsNtRow·
@plumplayUK Appalling customer service from Plumplay ordered a swing set from them, delivery arrived promptly however only part of it. At no point were we informed the delivery would be split until after it happened. We are still missing the steps to the slide so it can't be used
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Plum Play UK
Plum Play UK@plumplayUK·
@Beckss_TM Hi there, I can see that the team is currently looking into this for you internally. As soon as we have heard back from the warehouse team on whether we have this part stocked we should be able to get back to you. Shout if you need anything further! plumproducts.zendesk.com/twickets/132818
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Chun 🦄
Chun 🦄@Beckss_TM·
@plumplayUK can someone reply to my email from nearly 2 weeks ago please !!
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Plum Play UK
Plum Play UK@plumplayUK·
@MJMJ094 Hi there Mellissa! Looking into this, I can see that we are definitely looking to get this back in, however we unfortunately do not have an estimated restock date. I'm so sorry for the inconvenience. I recommend subscribing to the part on our website a... plumproducts.zendesk.com/twickets/130452
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Mellissa
Mellissa@MJMJ094·
@plumplayUK Hello, checking this again and the trapeze hasn’t come back into stock. Is there any update on this please? Thank you
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Mellissa
Mellissa@MJMJ094·
Hi @plumplayUK wanted to buy the double swing build it yourself. Most swing accessories are out of stock. Pls can you tell me when the trapeze bar will be back in stock? Thank you
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Alan
Alan@Alan31295570·
When @plumplayUK and @verynetwork send you six legs and no top piece and expect you to pay twice instead of just delivering the right item.
Alan tweet media
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