Betuel Rodriguez

@BetuelR

Living life.... And oh yea Go East Carolina PIRATES! Arghhhh ☠☠☠☠

Greenville, NC Katılım Ocak 2010

62 Takip Edilen63 Takipçiler

Betuel Rodriguez@BetuelR·13 Kas

We deserve honesty and working service, not excuses. Stop charging customers for outages you won’t fix. This needs investigation. @FCC @BBB_US @NCCommerce @NCAGO @consumerreports #Brightspeed #InternetOutage #ConsumerRights #Broadband

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Betuel Rodriguez@BetuelR·13 Kas

Techs have come out multiple times—5 visits for me—and every one confirmed there’s no problem with my line. Finally, a tech admitted it’s a company-wide issue. This isn’t an isolated case; whole towns are affected at the same time.

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Betuel Rodriguez@BetuelR·13 Kas

@GoBrightspeed has been misleading its customers for months. There’s a widespread service disruption causing hours-long internet outages, yet the company keeps blaming “line issues.” But that’s not the truth.

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Betuel Rodriguez@BetuelR·13 Kas

@GoBrightspeed has been misleading customers. There’s been a months-long service disruption affecting many areas. Reps blame “line issues” and send techs, but techs admit it’s a company-wide problem. We’re paying for a service that doesn’t work. This needs to be fixed.

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Betuel Rodriguez@BetuelR·13 Kas

@GoBrightspeed is LYING to customers. For months, we’ve had major internet outages. They keep blaming “line issues” & sending techs—who say there’s nothing wrong! Even techs admit it’s a company-wide failure. Stop misleading us. We’re paying for service we don’t get.

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Betuel Rodriguez@BetuelR·13 Kas

Anyone else tired of @GoBrightspeed pretending it’s a “line issue”? It’s NOT. Techs admit it’s a company-wide outage that’s been going on for months. Whole towns are affected. Stop gaslighting customers—we’re paying for a service that doesn’t even work. #GoBrightspeedFail

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