Blinds2go Help

@GeorgieMellis Hi, I'm sorry to hear you're having trouble with this, I've attached a photo here showing which way the friction plates are fitted, if you have any further issue with this, please send us a DM with your order number and email so I can look into this for you Thanks - Bethany

@Blinds2goHelp our click2fit rail is sliding down the wall at one corner. We have the friction plates from our order, but even after reading instructions we’re not clear on which way they attach to the rail. Is there a video guide of friction plates being attached?

@MissChloeD18 Hi, We wouldn't be able to guarantee when the next sale will be, I would recommend joining our newsletter and following our socials to find out about any upcoming offers Thanks - Bethany

@Blinds2goHelp have a sale coming up do you?! The Kinabalu silver blind has jumped from £181 to £192 in the space of a few hours!! That's a crazy increase!

@MartaPenati Hi, I'm sorry to hear there has been an issue with your order, could you please send a DM over to @blinds2go with your full address and email address so I can look into this for you? Thanks - Bethany

@Blinds2goHelp i placed an order today and i can see i have been charges#d but never received a confirmation. can you pls confirm you have my order and send a link sp i cam track progress? thanks so much

@theyre_all @blinds2go @Blinds2go_Help I'm sorry to hear you're having an issue with this, would you please be able to try messaging our main account @blinds2go so we can look into this for you? Thanks - Bethany

@Blinds2goHelp @blinds2go @Blinds2go_Help It says Blinds2go Help can’t be messaged

@blinds2go @Blinds2go_Help @Blinds2goHelp aren’t the slats supposed to be inside the string?? Only the top slat is in the string, the rest are not… #blinds2go

@mark_buck33 @Curtains2go @Curtains2goHelp Hi Mark I'm sorry to hear you feel this way. Could you send us a DM to discuss this further please? Alternatively please give us a call on 0800 862 0464 Thanks

@lynseyhoxha Hi Lynsey, sorry we missed your other tweet - will you be free this afternoon for a call from our support team? If there's a particular time/number that's best then just drop us a DM with the details

@Blinds2goHelp can you comment on the above by any chance?

Wow @blinds2go called to complain my blind is flimsy and keeps breaking on the tilt function. Paid over £130 and you respond by sending this in the post, no note, nothing! Just a washer!! #poorservice #CustomerExperience

@Aniseedvan Hi Diane, sorry we missed you - if you could pop us a DM with a good time for us to try again then I'll ask our deliveries team to get in touch 🙂

@Blinds2goHelp I think you rang me twice yesterday but my phone was playing and no message was left. I rang to try and find out where my blinds are as it’s been 10 working days now. Can you help please?

@tsubakithecat For alternatives, take a look through this selection: blinds-2go.co.uk/roman-blinds/r… 🙂

@Blinds2goHelp hi I'm looking for blinds in the Belmont soft grey material but can't see it on website any more. Will you be releasing more? What's the nearest r equivalent if not?

@tsubakithecat Hi Alison, that one was discontinued back in October I'm afraid, sorry. We're hoping to replace it with something very similar but there's no ETA on that at the moment.

@talksrm Hi Robert, it looks like all of your blinds have been scanned for dispatch. As soon as they've been picked up by a courier, we'll drop you a link with tracking ☺️

@Blinds2goHelp Order nos B21555086WB & B21555086WB ordered 17 days ago and still not here. Delivery estimate still not giving a date. When can I expect these? Need these before Christmas 🎅🎄

@Gezzabean Hi Geraldine, apologies, our team is inundated with calls at the moment. I've had a look at your order though & it'll be dispatched by tomorrow at the latest, and should be delivered Friday. Hope this helps!

@Blinds2goHelp hi I am trying to query the whereabouts of my order, and have already been on hold since 8 Please can you contact me asap

@gingerninjas92 Hi Steph, face fixing would be if you were going to screw into the white window frame. For the wall, you'll need side fixing. Does that help? ☺️

@chunter85 Hi Craig, could you DM your email address so we can find the email and flag it for you?

@Blinds2goHelp any chance of someone following up on the email I sent on Saturday. Customer agent I spoke to on Saturday said it would be dealt with promptly.

@ElinorGM It's 0800 862 0464, if you didn't already find it 🙂

@ElinorGM Got it, thanks - we removed that from the site earlier this month, but it's still available to order. Just give our sales team a call to place the order and we can sort that out 🙂

@ElinorGM Hi Elle, I can see you've ordered a fair few samples, could you let me know which one you're looking for?

@EilishDeighton @DXdelivery Hi Eilish, could you give us a follow so we can DM some further details?

@mollycliffe Hi Molly, I'm really sorry to hear that but we'll get it sorted! Could you DM some pics of the damage to the box, the blinds and let us know which sizes have been affected (or whether it's all of them).

@Blinds2goHelp hello! I got my blinds delivered yesterday and box was bent out of shape, and when taking our easy fit blinds out the box the metal bar along the top of them has been bent 😩

Brighten up your Monday morning with gorgeous Bahia Grape curtains. Bit.ly/2PYbtPL #MondayMorning #MondayMotivaton