Blue Star Customer Care

@Sumit37196626 Dear Customer, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

@BlueStarLtd I purchased two AC from Amazon, one whirlpool and second blue star whirlpool technician already contacted me for installation, but still blue star technician. Do not call me for installation. My AC was delivered two days ago, if my installation not done.

@GDhruvinJi Dear Dhruvin, let us check this internally with our team. We appreciate your patience.

@BlueStarCare First tell is this your product and service standard ? After 10 days of wait, customer get this ????

@bluestarindia1 PO was raised more than a week back and i was committed to do complete fitting in 3 days. Its almost 8 days but its still showing in procurement stage. Why service side is this weak ???

@Jadav17Jatin Dear Jatin, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

@flipkartsupport Bought a Blue Star AC from Flipkart. Within days, the PCB coil started making loud noise. Flipkart support keeps ending chats without resolution. This is unacceptable. Need urgent fix or replacement. @Flipkart @BlueStarLtd

@rshah7980 Dear Rohan, we're coordinating with our team and we will get back to you with an update.

@BlueStarCare Any further update please?

@bluestarindia1 @BlueStarCare @BlueStarLtd can you help with B26050734086036 ? We've been going round in circles between you and @cromaretail @CromaSupport , ultimately my family suffering due to inadequate service. Is there any responsible who can help ? @_WiseRoy_

@PratulPant2 Dear Pratul, we are investigating your issue with our internal team and will get back to you shortly.

@BlueStarCare Really disappointed from your service guys. Again AC is not cooling. I want a replacement or refund of my unit. Or i am going to consumer court for this.

@BlueStarLtd Dear Blue Star Support Team, I am writing to raise an urgent complaint regarding my recently purchased air conditioner, which is not functioning properly.

@Mayankgoyal1988 Dear Mayank, we're coordinating with our team and we will get back to you with an update.

@AmazonHelp Latest update: Authorized Blue Star service partner has now confirmed in writing that the machine is manufacturing defective and recommended replacement after multiple failed repairs. All proofs shared with @AmazonIN. Requesting immediate replacement/refund. @BlueStarLtd

Bought Blue Star water dispenser (07 july 2025). Thermostat replaced twice, issue still same. Service centre confirmed failure, still only visits suggested. @AmazonIN @BlueStarLtd need replacement/refund. Defective product. Raised with Consumer Helpline.

@imtheGV Dear Gautham, we're coordinating with our team and we will get back to you with an update.

@BlueStarCare Hi Team, There has been no bill provided till date. And the installation was not even done by blue star. I believe flipkart gave it to third party

@Flipkart @flipkartsupport Recently, I purchased a 1 ton bluestar AC and the AC got delivered, the very next day. Since that day, the technician assignment for AC installation has been a nightmare as the technicians won't pick up the call.. Customer care is useless #worst

@amitkhatri08 Dear Amit, your issue has been escalated to our concerned team and they will get in touch with you shortly.

@BlueStarCare It has been more than a day since your assurance message, yet no call or message has been received from any representative till now. This lack of follow-up only adds to the poor customer experience. Requesting immediate action instead of standard template replies.

@BlueStarCare Last time service experience kaafi disappointing raha tha, isliye is baar request hai ki mera AC service timely complete ho jaye. Service Request No: [B26051134149245] Please ensure unnecessary delays, repeated follow-ups aur last moment issues na ho.

@AnkitSh02105778 Dear Ankit, we're coordinating with our team and we will get back to you with an update.

@BlueStarCare I think you are not interested to solve my problem you want to ignore my issue and reply me our team will update to you shortly. I think it's time to complaint to higher authority.

@BlueStarLtd I am very very disappointed with your AC and also your service team like - service center team and Blue star service team including higher management in service team. After 10 days of complaint No solution till now. Look at your service

@AnkitSh02105778 Dear Ankit, we're coordinating with our team and we will get back to you with an update.

@BlueStarCare 3-4 days almost gone but No update

@HarshitThakr04 Hello Harshit we’ve responded to your issue in another post. Please have a look there for the solution. Meanwhile, we request you to remove your confidential details from the public tweet to avoid any misuse.

@BlueStarLtd @bluestarindia1 @BlueStarCare @BlueStarCare Contact via email on harshitthakral73@gmail.com if you find a solution.

Extremely disappointing experience with Blue Star. Our bank branch purchased a Blue Star water dispenser in January, but the refrigeration system was defective from day one. Complaint No: S26042833671733 @BlueStarLtd @bluestarindia1 @BlueStarCare

@HarshitThakr04 Hi Harshit, it looks like we’ve already addressed your concern in another tweet. Please check it out. We’re here to help!

@BlueStarLtd @bluestarindia1 @BlueStarCare After repeated complaints, your service executive visited and further damaged the cold water dispenser unit. Despite sharing bills/invoices and registering complaints, your team closed the complaint without resolving the issue or replacing the defective product.

@HarshitThakr04 Hi Harshit, we noticed your tweet! We’ve already responded to you on another tweet. Please check our reply there for details. Thanks!

@BlueStarLtd @bluestarindia1 @BlueStarCare For a premium-priced product, this level of after-sales service and accountability is unacceptable. Complaint No: S26042833671733 @BlueStarLtd @bluestarindia1 @BlueStarCare I've attached the bill of purchase, photograph of the state in which the executive left the dispenser

@HarshitThakr04 Hi Harshit, we're sorry to hear about this. We've noted your complaint and will get back to you soon.

@BlueStarLtd @bluestarindia1 @BlueStarCare Due to winter conditions, the cooling issue could not be verified immediately.

@HarshitThakr04 Dear Harshit, we regret to learn about your unpleasant experience and assure you that this is not typical of our services. We have noted your complaint and will connect with you promptly.

@Shivani52448505 Dear Shivani, we regret the inconvenience caused. Kindly provide us with your email ID, location, contact details, and ticket number via DM so that we may assist you further. bit.ly/39RR1dG

Extremely disappointd with after-sales service from Blue Star. My AC purchased in June 2025 is still unresolved despite multiple service visits under warranty. Service report repeatedly mention “gas leakage and ‘’nitrogen hold”, yet no permanent repair has been done.@BlueStarLtd

@GDhruvinJi Hello Dhruvin, we’re already in touch with you on a different post regarding this issue. Please refer to our previous response. Thank you!

@BlueStarCare New product + Gold standard in service - NOT AT ALL

@GDhruvinJi Hi Dhruvin, it looks like we’ve already addressed your concern in another tweet. Please check it out. We’re here to help!

@BlueStarCare Brand new product with such damage all over product

@GDhruvinJi Hi Dhruvin, we noticed your tweet! We’ve already responded to you on another tweet. Please check our reply there for details. Thanks!

@BlueStarCare Packing of Blue star

@GDhruvinJi Dear Dhruvin, we're coordinating with our team and we will get back to you with an update.

@BlueStarCare I have images as well as videos, let me know if need be will post here