CDK Global

We asked Benzel Busch Motor Car how the CDK Dealership Xperience Platform helps their team perform at their best. Watch our latest customer success story to see what they had to say: ow.ly/Mssh50XjkFz #AutomotiveIndustry #Dealership #CarSales

#FTC warnings have dealers rethinking how they advertise and present prices to customers. ⚠️ CDK Digital Retail gives dealers tools that address these compliance rules: ow.ly/HNGX50Ywy6T #FTC #CarSales #Dealership

In celebration of #WomensHistoryMonth, CDK was joined by Shirley Jones, Chief Financial Officer at Car Pros Automotive Group, for a webinar where she reflected on her journey from file clerk to CFO, shaped by opportunity, mentorship, and a willingness to take on new challenges.

If you thought trucks were unaffordable in 2025… Brace yourself for 2026: CDK Global just released average transaction price for the top 4 trucks sold in the US this year. ATP (after incentives): $56,376 That's up 3.4% from last year — an extra $1,854 per truck. And these aren't niche vehicles: - Ford F-150 - Chevrolet Silverado - GMC Sierra - Ram 1500 My take? Trucks are carrying automakers' profits while tariff-exposed models drag on the bottom line, and the market hasn't pushed back. Yet. The only question is how high they'll go before someone blinks. ___ Data via @CDKGlobal | Check out their February sales transaction report for trucks and cars here: carguymedia.com/4cDaVvE

The ASR Performance Report shows how approval rates directly impact your KPIs and bottom line. 📊 Compare actual results to potential, uncover untapped opportunities, and make data-driven decisions. Learn more: 👉 ow.ly/wphg50YvQ2u #Dealership #FixedOps

AI is changing how customers get advice on car sales and service, but it’s still powered by reviews. ⭐ Your review strategy now shapes both shopper trust and AI recommendations. Read the blog: 👉 ow.ly/5N0u50Yvyty #AI #Dealership #CarSales

Join us to learn how CDK ServiceView can help you build trust through transparency, increase revenue and provide a better customer experience. Video Utilization (3/18): 👉 ow.ly/YHm750YuIEc Quality Inspection Videos (3/19): 👉 ow.ly/Kquz50YuIEW #FixedOps

TOMORROW: See how we’re helping you access enriched customer data for more personalized conversations, streamline F&I with our new lien solution, and use AI to centralize tasks and write professional emails and texts instantly. 📆 👉 ow.ly/tpSG50YtLjw #Dealership

Only 26% would recommend working at a dealership. Our 2025 Dealership Workplace Study shows why leadership and people strategy are critical for retention. Watch the CDK LIVE discussion: 👉 ow.ly/rbPA50YtyLt #CDKatNADA #Dealership

New service data shows younger customers may be more loyal than many dealers expect, but that loyalty appears closely tied to the service experience. Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at @CDKGlobal, shares data showing that more than 90% of younger customers return for service when they trust the dealership experience. “ If customers were treated the way they expect to be treated, which is basically a good experience in building trust, it was over 90% that they would come back to that dealership and buy that next car.” Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/minerva-on-ret… - Thank you to our partner @CDKGlobal! Check them out by visiting: cdkglobal.com

New data shows the average service call hold time is now over nine minutes. That delay may be creating friction before the appointment is even booked. Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at @CDKGlobal, explains how long service call hold times may be creating friction early in the customer experience. “ If you're waiting nine minutes, the experience is already bad, and that's the first step into the dealership. That's a lead to your service department.” Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/minerva-on-ret… - Thank you to our partner @CDKGlobal! Check them out by visiting: cdkglobal.com

Catch today's episode of Daily Dealer Live as CDK's Kim Saylor shares findings from our latest Service Advisor research. 👇

It’s the final day of @VitalEdgeTech #Evolve2026! Thanks to everyone who has stopped by to connect with our team.

Our new Service Performance Report connects workflow utilization, adoption trends, and usage patterns directly to financial outcomes, giving you visibility that drives action. Learn more here: ow.ly/5EO850Ys0S5 #Dealership #FixedOperations

Even as global pressures push oil and gas prices higher, the nation’s bestselling cars are holding steady. 🚗 Our February Affordability Tracker breaks down why: 👉 ow.ly/Vn4G50YrNWM #Dealership #CarSales #AutomotiveIndustry

AI isn't the key to success. It's how you use it. With 78% of car buyers choosing the #dealership that responds first, AI gives you the speed to win the lead. Download our newest E-Book to learn more: 📖 👉 ow.ly/hZkv50YrngI #CarSales #CRM

Here's the stat that should change how dealers think about Gen Z: CDK Global just reported that 94% returned to their selling dealer for service. And 81% plan to keep going back. In other words, they don't need years to decide where their loyalty lives. But CDK was also clear that this is loyalty earned, not guaranteed. So my question is this: What are dealers changing in the service drive that Gen Z is actually noticing? (Data source: CDK)

TOMORROW: See how we’re applying AI to help you schedule more service, increase Service hours 29% per RO, and support your Technician expertise with the next phase of Predictive Service. 📆 👉 ow.ly/yf2Z50YrfWg #Dealership #FixedOperations

Join us to learn how CDK ServiceView can help you build trust through transparency, increase revenue and provide a better customer experience. Video Utilization (3/18): 👉 ow.ly/oErS50YqkYV Quality Inspection Videos (3/19): 👉 ow.ly/IfNQ50YqkZe #FixedOps

This #ThrowbackThursday, we're looking back at the highlights that made #NADA2026 one to remember! 📸

#GenZ may be new to vehicle ownership, but they’re already emerging as the most dependable returning customers dealerships have seen in years. 🚗🔧 See what’s driving their loyalty and how dealers can keep it growing. 👉 ow.ly/cQs250YpESk #Dealership #FixedOperations