Carolina Mantzalos

@British_Airways Thanks Kevin. I’m DM’ing and getting automated chat bot responses. What is the best way to get this information across please? @British_Airways

@CMantzalos Hi Carolina. Send us your booking reference via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Kevin B twitter.com/messages/compo…

@British_Airways My Madrid → London flight tomorrow (ZLVCET) was cancelled because I missed the outbound after my Qatar Airways flight from Japan to London was cancelled. I was never notified my return would be cancelled and had to pay €320 for a new ticket. Please help!

@EmiratesSupport @Core_Consultant Don’t believe you for a second @emirates - everyone has been left stressed out and at a loss of what to do!!! This is TERRIBLE service!!!!!! Someone answer us all ASAP

@Core_Consultant We're sorry you feel that way. We're in touch with you on DM.

Let the Saudi Arabia Pavilion take you on a journey from the past to the future, and discover the fascinating stories of its landscapes and people. Only at @Expo2020Dubai. 📸 Nick Arundel

@emirates @emirates the first step would be to stop cancelling flights and answer your calls, Twitter DMs and have some ressursnce to what is happening with our flights and money - this is utter ridiculous!!!!!!!!!

Relax and put your feet up. Our Premium Economy Class gives you a whole new level of comfort.

@emirates you cancelled our flights with no explanation and have spent 2 days trying to call you both on UK and SA lines, manage my booking online and go on live chat to still have no answer. I need someone to contact me ASAP.

@wbtourlondon we’ve been trying to get in touch with you for almost a week for tickets today. We can’t go due to COVID and need to reschedule ASAP. Can someone please DM me?

@British_Airways Hi BA - I’ve been waiting for weeks for an answer to my email and over 24 hours to my tweet. I’m flying in the next couple of weeks and urgently need your help.

@elizabeth_holly Let us see how we can help with this. Drop us a DM with as much info as possible and remember to include your reference number and full contact details. We may need to confirm you are who you say you are by asking a couple more questions depending on what you need help with. twitter.com/messages/compo…

@British_Airways urgently need help locating a bag containing multiple passengers ski gear, LHR to Lyon today. No BA rep at Lyon, can’t reach anybody by phone. Can customer support please DM me?

@British_Airways please help. I fly in 3 weeks and have been calling, emailing and going on live chat as restrictions have changed. I need to speak to someone urgently!

@EurostarUK is stealing my money. Tickets were booked using my voucher and they cancelled the tickets WITHOUT and email confirmation and sending my voucher back to ANOTHER PERSON. Hey have deactivated calls to their line. Someone message me ASAP. I spoke to Chloe on 5/10.

@Ryanair FR5993 is denying boarding to passengers who have NEGATIVE tests due to their DOB not being on paper. This is not information provided by the airline and is a UK concern not Spain. Passengers have already spent more than €300 on tests. @BBCBreaking

@EllenRafiqi You absolute queen!!!! 💕💕💕

@Illustrious8 @NickMonopoli @lynbrownmp You’re so kind! Thank you so much. We’re with family and really appreciate your offer!

Hi @lynbrownmp I am one of your constituents and have been left homeless since a car drove into my house and into my brother’s bedroom. Can I speak with you and your office to discuss ASAP?

@jamogram @AdeleCaversham @lynbrownmp Thanks so much Richard - I’ve emailed them!

@AdeleCaversham @jamogram @lynbrownmp Thanks so much!

@CMantzalos @jamogram @lynbrownmp Contact details of Lyn’s office are here. Sorry to hear you’re in such a terrible situation, I hope Lyn and her team can help lynbrown.org.uk/contact/

@jamogram @lynbrownmp Thanks so much! Unfortunately there are some legal worries (cause of insurance claims) in doing a page like this so we’re double as impacted! It does mean the world to us though ❤️

@TollingtonLTN @CaptainMeg @lynbrownmp We’ve put a claim in and unfortunately the landlords insurance isn’t making a conscious effort to help us right now. It’s been over a week and we’ve not been offered anything or told when we will be able to access the property to get our belongings.

@CMantzalos @CaptainMeg @lynbrownmp This is awful. The driver's insurance should be covering hotel costs, and rebuilding asap.

As one of the 3 Inhabitants of this property this is a lie. My brother was in that same room and had to be taken to hospital with injuries. Please get your facts right. We have now been left homeless. @BBCNews @BBCBreaking bbc.com/news/uk-englan…

@Zi_ish Same here!