CarShield

I may have a busy schedule, but I'll always make time for a good food truck... and while I'm out putting miles on my car, I'm not sweating. With nationwide auto repair coverage, I know CarShield has my back. Call CarShield for peace of mind on every drive. #ad

@TaiLfye We’re not sure what you’re referring to. We do not share personal information outside of our company. Could you please DM us and provide more details so we can better assist you?

@CarShield I unsubscribe and opt of of having my info shared with others but yet u guys keep sharing my info with others so u leave me no other choice but to pursue legal matters.

I may have a busy schedule, but I'll always make time for a good food truck... and while I'm out putting miles on my car, I'm not sweating. With nationwide auto repair coverage, I know CarShield has my back. Call CarShield for peace of mind on every drive. #ad

Saving on expensive repairs starts with the right coverage. Call CarShield for your free quote today.

@CertainWays Of course! We're happy to provide information and answer any questions you may have. Let us know if you need anything else!

@CarShield thanks for the information about auto coverage.

@Roguedog277272 We were not intending to be rude; we were simply explaining why coverage cannot be provided.

@CarShield Seriously, I understand I was just asking but, wow. I understand I am not your consumer. Damn so rude

Well, unfortunately, we can not sell coverage on a vehicle with a check engine light on. The check engine light is indicative of issues with the vehicle and we can not cover pre-existing conditions. Once that has been corrected and the vehicle no longer has a check engine light, give us a call and we would be more than happy to assist you.

@CarShield I have a check engine light on two of my vehicles and your employees refuse to listen to me. I simply put a battery disconnect on my vehicles. Your employees are rude and will not talk to me.

@Roguedog277272 Oh no! Please send us a DM so that we can look into this.

@CarShield And your employees are rude.

@Roguedog277272 Four of them? That can't be right. Unless they are all over 20 years old, we should have some coverage available. Send us a DM so we can look into this further.

@CarShield You refuse to insure any of my 4 cars.

Coverage depends on the level of protection, which is determined by your vehicle’s age and mileage. It’s possible that this component is not eligible under your specific plan. To review your situation in detail, please send us a direct message with your policy number so we can provide accurate guidance.

@CarShield I dumped your terrible company! My power steering went out and you wouldn't fix it under my "coverage." That's a pretty common occurrence I would like to think, but evidently not.

Hey @MLBNetwork/@MLBNetworkPR - The @CarShield ads are already getting obnoxious. Is it really going to be like this all summer because holy fuck.

We're sorry to hear that you're having difficulty finding a local repair shop that accepts our coverage. While some shops may choose not to work with us, it's often not for the reasons people assume. In many cases, shops prefer to set their own pricing and may avoid working with any extended coverage providers. There is a nationally recognized labor guide that outlines fair pricing for various services, but each shop decides whether to follow it. Our coverage is designed to protect customers from inflated costs, and not all repair facilities are comfortable with those limitations. That said, we’re proud of our track record—serving nearly 3 million customers, maintaining an A rating with the Better Business Bureau, and operating successfully for over 21 years. Our claims department pays out more than $12 million in claims each month, which speaks to our commitment to our customers. If you'd like assistance locating a shop in your area that accepts our coverage, our Claims Concierge team is here to help. Feel free to contact us at 1-800-587-4162.

@LarryMac28 @FINALLEVEL @DanicaPatrick I bought a @CarShield membership a year or so back. I had an issue with my vehicle and guess what?? No repair facility I called accepted @CarShield like they promised! Instead I was referred to a non @SAE_UET repair shop.

@shell895 Let us see how we can assist you. Please DM us your policy number so we can access your account and determine the best way to help.

@CharlieRicker @MLBNetwork @MLBNetworkPR @CarShield I can't stand them. And I had CarShield for a while and trust me, that what they say on the commercials are total lies!

We can assure you we are not a scam. We have been serving customers for over 21 years, assisting more than 2 million clients nationwide. We maintain an A rating with the BBB, and our claims team processes over $12 million in claims each month. If you have any questions or concerns, we would be happy to address them for you.

@CarShield @WildConsult Everyone knows your company is a scam. You must have spent a shitload of money to get @MLB to endorse your shitty company.

@CarShield is a rip off. If you call better buy then. If not they’re rude and disrespectful. They will blow up your phone. Bottom line their warranty is an expensive BS. What a waste of time talking to these idiots. Beware!

@CaptainHarpy That’s a great outcome, and it’s good to see that approach works well for you. However, not everyone has the tools, time, space, or mechanical expertise to handle repairs themselves, so for many people, investing in breakdown coverage is the more practical and realistic choice.

@LawandaBritt8 Please send us a DM for further assistance.

@CarShield your customer service folks getting mad because I want to cancel a policy. You’re calling my 90 year old mother conning her. FAFO

@msdretta0319 We will make sure the feedback is passed along. Thank you so much for letting us know.

@CarShield Any way someone could reach her manager and let them know she has great customer service skills, communicates well, and is very proactive with follow ups? I would try by calling but I’ve already spoken with over 30 people and it’s frustrating every single encounter with them all.

Finally, because I give credit when it’s due. I have been able to speak with a sound mind who actually knows her job at @CarShield @AASLLC - Johnnie Kelly deserves Kudos. She’s been of great assistance. Not 100% done with this claim yet but in the right direction. 3 wks later smh

When the unexpected happens, it helps to have coverage on your side. Drive with peace of mind with CarShield.

@msdretta0319 Please contact customer service for further assistance. 1-800-587-4162

@CarShield Clearly I was and have been. I can’t get back to Johnnie. Johnnie still hasn’t called back. If me not being available for 15 minutes warrants no call back or way to reach back then it definitely says nothing shorter than we tried (after days) your loss.

Purchased a very expensive might I add warranty through @CarShield and having the worse experience with @AASLLC who manages my claim. My vehicle repairs has not been started in now 17 days due to continuous back and forth. Most delays because it takes 24-48 hrs every follow up.

@msdretta0319 You were not excluded from having a phone call. As requested, Escalations reached out to you. If you need further assistance, please contact customer service. We have provided support to the best of our ability.

@CarShield It’s a she. Why give me an extension that I can not get to rather through an agent or multiple phone lines? Johnnie if from escalations was advised I was in a meeting from work. This never was to exclude me having the escalated conversation I requested several days ago.