@SrumpelRumpel Hi — sorry for the delay and stressful boarding experience.
Please send us a private message using the link below with your flight details so we can log this feedback 👇
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— Jared
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Help Center
70 posts
Love booking and paying for business class on @AirCanada and then checking in the night before and seeing my seats changed to economy with no reasoning.. meanwhile.. paying for business but now in economy on a Rouge flight???? Wtf Air Canada???
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@angelicaaa_dn Hi 👋
Sorry to hear you’re having concerns about your travel plans and timing.
Please DM us your booking details so we can look into this for you ✈️
We’ll be happy to help.
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never fly @AirCanada LITERALLY THE WORST. will i make it to BTS?!? idk
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@angelicaaa_dn Hi 👋
Sorry to hear you’re having concerns about your travel plans and timing.
Please DM us your booking details so we can look into this for you ✈️
👇
x.com/messages/compo…
We’ll be happy to help.
English
Hi 👋
Sorry to hear you’re having concerns about your travel plans and timing.
Please DM us your booking details so we can look into this for you ✈️
👇
x.com/messages/compo…
We’ll be happy to help.
Angelica💜TAE ⁷ ⟭⟬ 🏊♀️@angelicaaa_dn
never fly @AirCanada LITERALLY THE WORST. will i make it to BTS?!? idk
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@dirthawk21 Hi 👋
Sorry to hear about the repeated flight disruptions and frustration caused.
Please DM us your booking details so we can review your cancellation and compensation concerns ✈️
👇
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We’ll be happy to help.
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Another day another cancelled @AirCanada flight…. It’s always the not full flights anymore. But they always have a reason to avoid paying….
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@leticiaserralta Hi 👋
Sorry to hear about your experience with the flight change and the lack of response.
Please DM us your booking details so we can look into this for you ✈️
👇
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We’ll be happy to help.
English
Has this ever happened to you?
An airline changes your flight and then asks you to pay to fix the problem they created.
This happened to us with @AirCanada.
Our complaint is marked as “resolved,” but we haven’t received a response.
#AirCanada #CustomerService #TravelProblems
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Hi 👋
Sorry to hear about your experience with the flight change and the lack of response.
Please DM us your booking details so we can look into this for you ✈️
👇
x.com/messages/compo…
We’ll be happy to help.
Leticia Serralta@leticiaserralta
Has this ever happened to you? An airline changes your flight and then asks you to pay to fix the problem they created. This happened to us with @AirCanada. Our complaint is marked as “resolved,” but we haven’t received a response. #AirCanada #CustomerService #TravelProblems
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@XunairaJ Hi 👋
Sorry to hear about the delay with your baggage — we understand how frustrating this must be.
Please DM us your baggage reference and flight details so we can look into this for you ✈️
👇
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We’ll be happy to help.
English
Hey @AirCanada - extremely disappointed with how my delayed baggage has been handled. I paid extra to check my baggage, and it’s now been 3 days with no meaningful update, no accountability, and apparently no idea where my bag even is.
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Hi 👋
Sorry to hear about the delay with your baggage — we understand how frustrating this must be.
Please DM us your baggage reference and flight details so we can look into this for you ✈️
👇
x.com/messages/compo…
We’ll be happy to help.
Xunaira@XunairaJ
Hey @AirCanada - extremely disappointed with how my delayed baggage has been handled. I paid extra to check my baggage, and it’s now been 3 days with no meaningful update, no accountability, and apparently no idea where my bag even is.
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@mcblank Hi 👋
We’re sorry to hear about your experience at the gate and understand your concern regarding accessibility.
Please DM us your flight details so we can review this further with the relevant team ✈️
👇
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We’ll be happy to help.
English
@AirCanada super chill of you to move your gate to a location that isn’t accessible until 30mins before boarding. So people like me with disabilities and pre boarding have to wait outside without seating @TorontoPearson
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Hi 👋
We’re sorry to hear about your experience at the gate and understand your concern regarding accessibility.
Please DM us your flight details so we can review this further with the relevant team ✈️
👇
x.com/messages/compo…
We’ll be happy to help.
T 💁🏼♀️@mcblank
@AirCanada super chill of you to move your gate to a location that isn’t accessible until 30mins before boarding. So people like me with disabilities and pre boarding have to wait outside without seating @TorontoPearson
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@TravailBeau Hi 👋
Sorry to hear about the long callback wait — we understand how frustrating that can be.
Please DM us your details so we can look into this for you ✈️
👇
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We’ll be happy to help.
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@AirCanada two hours waiting for a callback from an agent and if we miss it we’re back at the end of the queue, is that how you’ve designed your customer experience?
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@yyzgirl @AirCanada I saw this as well. I’m headed to Vancouver on May 27. A notification about cancelled routes popped up on my travel request page
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There’s something up with @AirCanada website. This morning, showed lots of options for YYZ-TLL on Aug 16, now showing no flights at all!
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@AirCanada-I was on 2 Air Canada flights today and there was a whole group of Indian folks on both flights who boarded even before zone 1. It didn't look like any of them needs any type of special assistance. I am just curious what scam these folks are running to board first.
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Hi 👋
We’d like to understand the boarding process on your flights today as it seemed inconsistent.
Please DM us your flight details so we can look into this for you ✈️
👇
x.com/messages/compo…
Murray 🍎@MurrayPearson9
@AirCanada-I was on 2 Air Canada flights today and there was a whole group of Indian folks on both flights who boarded even before zone 1. It didn't look like any of them needs any type of special assistance. I am just curious what scam these folks are running to board first.
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@daria_hammond Hi 👋
Sorry to hear about your experience onboard — we understand your concern.
Please DM us your flight details so we can review this for you ✈️
👇
x.com/messages/compo…
We’ll be happy to look into it.
English
Had the displeasure of flying in @AirCanada ‘s Airbus 321 on my Vancouver to Ottawa flight this weekend. They have shrunk the leg room so much that at 5’7 my knees were pressed up against the back seat. It borders on inhumane to make people sit in this cramped a space for 5 hours
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@JamalMcann Hi there 👋
We’re very sorry for your loss. Please DM us your booking details so we can urgently look into this for you ✈️
x.com/messages/compo…�
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absolutely disgusting people over at @SunwingVacay — #SUNWING - My family had two random back to back deaths on weekend and while we organize funeral they are not willing to help us move dates for a friends wedding. Absolutely sickening. @WestJet @AirCanada what would you do?
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Hi there 👋
We’re very sorry for your loss. Please DM us your booking details so we can urgently look into this for you ✈️
x.com/messages/compo…�
jamal mcann@JamalMcann
absolutely disgusting people over at @SunwingVacay — #SUNWING - My family had two random back to back deaths on weekend and while we organize funeral they are not willing to help us move dates for a friends wedding. Absolutely sickening. @WestJet @AirCanada what would you do?
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