Charis

@cricut unable to open recently (last 5 mins) downloaded design space app on windows - apparently because I have not downloaded the latest version. Please help

@KitchenAid_UK can you please advise me where I can buy a replacement carafe for the 5KCM1209 coffee maker? Had a slight accident this morning... ☕️

@MACcosmetics @MACcosmetics CAN YOU PLEASE RESPOND 😠 it is shocking that I am trying to give you business but you don’t seem to care!!

@Charis_Hocking Hi Charis! We're sorry to hear you're having trouble getting in touch. Can you please DM us with your order number and email address?

@MACcosmetics I placed an order on the 30/05 and it’s still not been received. I’m not getting responses to emails enquiring about it either. I would appreciate a response and update on when I can expect my items. Noting you have already taken payment... thanks.

@MACcosmetics Am I now being ignored? I am shocked at the lack of customer service!

@MACcosmetics My order has now been cancelled/refunded as it was ‘lost in transit’ without consulting me. Why is it not possible for a new package to be dispatched? This is getting rather annoying! I just want what I ordered under the conditions I ordered them!!! 😡

@MACcosmetics Done. Thanks

@MACcosmetics Having emailed the address you provided, it doesn’t look like I’ll be getting a response from them either. Appreciating the need to be safe, but if you can not fulfill orders, don’t take them and don’t take my money! What’s my next step? How do I get the items I’ve bought?

@Charis_Hocking We're working hard to support our customers & keep our employees safe & are currently experiencing heavy contact volume. We greatly value your loyalty & appreciate your patience, & hope you'll give our Order Team a try once more by emailing details to infomac@maccosmetics.co.uk.

@MACcosmetics The only communication I received was on the 08/06 to say the parcel was dispatched yet the tracking number is not recognised by the courier.

@MACcosmetics England. I have been given the contact info previously and contacted the teams but no one is responding to my emails!!

@WinterRunUK I haven’t received my medal through the post yet, have they all been posted?? Thanks

@WinterRunUK when do find out more info regarding receiving our medals following completing the virtual run? I submitted my run a week ago. Thanks

@PawshakeUK trying to ‘Book Now’ but button is not responding - help please!

@ODEONCinemas can you use BlueLightCard discount for the recliner screen at Kingston?

@SW_Help Thank you!

@Charis_Hocking HI Charis, I can see that the trains are running as booked. ojp.nationalrail.co.uk/service/timesa… ^MC

@SW_Help are trains running normally from Surbiton to Waterloo tomorrow? Apps have conflicting info. What is the earliest?

@C4TheCircle why am I wrapped up warm with heating on, but the players all have their fans on full blast? Isn’t this live?

@martinohanlon @sweetsofa @TomTom Yay!! Finally! It’s been tough but we made it through😝

@Charis_Hocking @sweetsofa @TomTom I can login now.

@TomTom unable to sync watch with phone or even log in now. Have deleted app, turned phone off. Keeps saying no internet connection, even though I do have and was able to download app. Help please!

@sweetsofa @martinohanlon @TomTom Any idea when they are due back up?

@Charis_Hocking @martinohanlon @TomTom Tomtom servers are down.