I have asked to speak to a manager at @RideCannondale and they don't even have the decency to acknowledge...just wow #poorcustomerservice #Cannondale
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Mario Hoo
30 posts
Mario Hoo retweetledi
Day 21 and still unable to actually talk to a @RideCannondale rep via telephone. Are there on empathy-less robots working there? #Cannondale #CannondalePoorService
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Mario Hoo retweetledi
The success keeps mounting! Came 3rd in a huge crit race today, but I refuse to share my fast bike brand @RideCannondale to the spectators. Thank goodness for electrical tape. You show me no love, I show you none either. #noempathy #electrictape #Amigoingtohearfromcannondale
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Maybe its just me. But where is the customer service! Had a less than desirable experience with @RideCannondale and their so called local bike shop reps. They lack empathy & willingness to help. I'm a proud owner of a system six and my rim got damaged...they could careless.
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As much as I love my Cannondale @RideCannondale, this whole experience will take my hard earn money elsewhere. Hello @TrekBikes @gotobike #GotRims #BetterCustomerService I'm sure you'll listen to what I have to say.
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Talking to a customer rep @RideCannondale via email because no one picks up the phone is like chatting to a robot. Lets not even talk about their local bike shop rep. Can't believe I spent this much money to receive shitty service. Lesson learned #cannondale #whatcustomerservice
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Mario Hoo retweetledi
Preregister for ride via BikeReg
Registration $35 until Aug 31
bikereg.com/dmv-caribbean-…
Wear your DMVCR pink and come ride with us in honor of all those affected by breast cancer.
Look forward to seeing u there 🌺🎀
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@MBonvoyAssist Absolutely, keep up the good work like this and I'll be a forever guest. Thanks again for taking the initiative to put your guests on the forefront. I'll be back!
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@Chicano876 Hello Mario, Thank you for your kind words. We are delighted to hear that you had a great experience with us. Please do not hesitate to contact us should you need any further assistance. Have a wonderful day.
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@Marriott @MarriottBonvoy @ACHotelBellevue Giving respect where respect is due! I'm big on customer service and often times as humans we don't acknowledge them unless we complain on bad service. Shout out to the Marriott team for properly accommodating me after a HVAC failure.
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Mario Hoo retweetledi
Mario Hoo retweetledi
GOOOOAAAL! @kameronsimmonds nets her first goal for the senior Jamaican Women’s National Team & it’s a beauty 👀
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@AIGinsurance Great, thank you. I received my refund. Much appreciated
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@Chicano876 Please check our claims FAQ: spr.ly/60163lGko. You can
file or check the status of a claim here: spr.ly/60183lGkq. If you need additional assistance, please call 1-800-826-1300 as we are unable to assist via social media applications. Thank you.
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So @Orbitz its been over 10 days and I was told a rep would have contacted me about my Travel Insurance refund and no response! Is this how its going to be? Airlines canceled my flight now you take my travel insurance. Maybe you forgot the booking ID 2VSF5C, perhaps.
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@AmericanAir Finally there is hope for Customers in the Customer service industry. Thank you Paul from @AmericanAir for addressing my issue. 5 stars!
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@Chicano876 Oh no, we definitely want you to head to feteland! Pop on over to DMs with the record locator and let's see what's going on.
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JUST WOW! Purchased my dream trip to the greatest show on earth in Trinidad & Tobago 🇹🇹 9 months in advanced to learn that @JetBlue and @AmericanAir via @Orbitz canceled my ticket with no alternative or recourse. What kind of mafia business is this? To think I'm a shareholder!
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@Orbitz How much time do you need to get my refund from @AIGinsurance re my travel insurance
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@Chicano876 Hi, apologies for the inconvenience. Please refer to our private messages. ^John
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@Orbitz The drama continues so @Orbitz has washed their hands and that I'm to contact @AIGinsurance. Bravo on customer service. No contact information provided
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@Chicano876 Hi, apologies for the inconvenience. Please refer to our private messages. ^John
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Mario Hoo retweetledi
Super proud to see @nicksimmo16 making his 🇯🇲 debut. Nick, "Dream big and dare to fail. You may be disappointed if you fail, but you are doomed if you don’t try." #TheJouneyContinues #🙏🏽❤️
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@gregsimo16 @Orbitz Craziness bro, booked 9 months in advance for Trini Carnival. Overtime, they canceled my flights, refund the main leg without my authorization because I didn't even know the flight was canceled. Now i can't get back my travel insurance. What's the point of travel insurance?
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