Chiltern St Studio

@HitachiRailENG desperately need a solution to all nigh trains left running on the sidings. Lights on too. Can’t even can’t open windows. 24hrs a day. Local depot won’t respond.

@JohnLewisRetail what’s happened to your customer service? So so bad, bought a hoover, didn’t arrive. Got another still no sign. Then I get an email saying we have refunded you. Call your overseas call centre 6 times- useless. What a shame to be like all other retailers .

@Morrisons over a month since I had a bad fall in your store. Still no answers, you don’t follow protocol and ghost people. Off to the HSE …

@Morrisons so serious health and safety breach, and then no protocol. No incident book. No response after 24hrs. I’ll call tomorrow and write to the CEO

@Morrisons I have sent a direct message.

@Chiltern_St Hi there, so sorry to hear this and hope you're doing OK. Please DM us your tweet and the name of the store and we'll look into this. -Nashaba

@Morrisons went today, slipped on blueberries- flat on my back. One hand numb, totally put my back out. Useless staff, no one got the incident book to record the accident. Asked for complaints info was told to google it!

@instagram tried reporting a scam account that’s trying to basically steal money. Why don’t you block these accounts rather than a generic reply saying it’s not outside your boundaries?

@sainsburys I’ve been waiting 4 hours for my delivery and the South African call centre are useless

Hi everyone! We're here, ready to help until 11:30pm this evening. AJ

@sainsburys No you’re a robot

@sainsburys bank holiday Friday, shopping now 4 hours late. Call centre useless. That’ll be zero customer service. Hope you e not charged my card

@EON_SE_en spent over an hour to a call centre trying to set up an account. No one can understand us. Bought a derelict house, have given meter reading and now had an extortionate bill. Please help- this is a nightmare.

@KirstyBuchanan4 @sussex_police @YvetteCooperMP @GillianKeegan @TheVoiceNews Hi Kirsty, I’d love to talk to you about this. I’m a 58 year old black woman and this happens to me all the time( not the violence) we need a pod cast. Can you message me on this work account and I’ll get back to you??

@AldiUK Sadly the person cut and pasted a message calling me someone else’s name. Clearly hasn’t even read my mail. Just some bog stranded fob off.

@Chiltern_St Hey, I can see a member of our team has recently responded to you to discuss further via DM. Thanks - Taylor

Racially profiled AGAIN today @AldiUK walked in and out as saw the queue. Didn’t even touch a thing. TBH when I challenged the guard he called me a pretty lady.

Racially profiled AGAIN today @AldiUK walked in and out as saw the queue. Didn’t even touch a thing. TBH when I challenged the guard he called me a pretty lady.

@AldiUK I’ve had a standard fob off from your team. I am not going to leave this. Racial prejudice and Me Too

@Chiltern_St Hi there, I'm very sorry to hear this. I can see you have sent us a DM and would like to assure you that a member of the team will respond as soon as possible. Thanks - Evangelia

@blacks_online I bought deckchairs that are rubbish. Totally ripped with less than a months use. I’m unable to return to store as only have use of one arm. Finally you’ve agreed for me to have them collected but the portal doesn’t work. Bad service.

@BootsHelp Presume no one really cares about racist micro aggression at your stores?

@Chiltern_St Hi there, we're very concerned to hear this! Can you DM us to let us know which store you were visiting so we can look into this further? Thanks- Gaby twitter.com/messages/compo…

@BootsUK nice to have my day ruined for the second time. Security guards showing micro aggression towards me as a middle aged black womanly. Asking to look in my bag- not legal without knowing I’ve put something in my bag. I know my rights. Shame on you Boots

@British_Airways amazing that the APP and web site have not worked for me for 3 weeks. Can’t book Avios flights. Customer service ignore the emails. Shame on you.