Chinese Wok

@Lipsa07714030 @Swiggy @SwiggyCares Hi Lipsa, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

Hi @Swiggy @SwiggyCares , @ChineseWokIn your refund policy is a scam. You gave me a coupon that only works at the same outlet I had issues with,yet it won’t apply to any items duringIPL.Why give a refund if you’re going to block everyway to use it?Fix your system.#CustomerService

@aggarwal111 Hi Ankit, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn You are supposed to keep disposable glass as well, when you are serving Pepsi as part of the combos. Seriously, how can a family suppose to drink Pepsi without glasses. Pathetic

@TripathiAn1621 @Swiggylndia @Swiggy Hi Anushka, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

@gauravbihani We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn went to your outlet at jtm mall, jaipur. They did not allow dine in and told that only takeaway option is there. Reason they gave me that there is some furniture work going on.

@Harsh_Vatsa1 Hi Harsh, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn I have ordered full plate serving of chilli paneer and what is delivered is half plate serving. Additionally the quality is so pathetic. It appears veggies are stir fried and paneer looks like soya paneer as it is chewy

@Himanshu15J Hi Himanshu, We attempted to reach you on the provided number; however, it was unreachable. Request you to kindly verify the number or share an alternate contact so we can connect with you

@ChineseWokIn @ChineseWokIn any update?

@ChineseWokIn I'm contacting you with respect to a dine-in order which I placed at Lakeshore (formerly Viviana) Mall (Thane) on Sunday, 29th March 2026. The VEG MANCHURIAN GRAVY - HALF which I got was tasting burnt. Could you please provide a refund for the same.

@MishraBhupi @foodsafetygov @Swiggy Hi Bhupendra, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

We had Ordered Veg Desi Chilli Ramen from Swiggy via Chinese Wok and found an insect in the food. 🤢 This is extremely unacceptable and raises serious concerns about hygiene & quality checks. Expect immediate action on this.#Swiggy @foodsafetygov @Swiggy @ChineseWokIn

@asura_33 We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & outlet details to us at feedback@lenexis.in Regards, Team Chinese Wok.

Worst kind of experience from @ChineseWokIn . I ordered on there website at 12.58, got no response till now. Phone is switched off. I ordered from Zomato and ask the delivery partner to give phone wok shop. Now they're saying there is no such order ID.

@ShudhCoder We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn is this what you send in 250rs??

@MaheshSantanse Hi Mahesh, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & outlet details to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn Very disappointing at Chinese Wok. I was told Dine-in was closed, many menu items were unavailable, and even the Super Bowl combo shown on the menu wasn’t available. Misleading for customers.

@Dhruvi_Shah_65 @deepigoyal @zomato @Swiggy @FoodNetwork Hi Dhruvi, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

Hi @deepigoyal @ChineseWokIn Dis is the 3rd tym I am facing this issue.. I had ordered veg food from Zomato and dey hav delivered Non veg.. This is the level of service you provide and despite providing photos 3 to 4 times the support team has ended my chat stating they feel sad.

@AbhijithMallya Hi Abhijith, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn Visited the new Chinese Wok outlet in Kazhakootam, Trivandrum at 1:20 PM. Store was empty, yet waited 30+ mins as Swiggy & Zomato orders were prioritized. No focus on dine-in customers, billing delays, and chaos with delivery partners. Great infra, poor service.

@KartikePradeep Thank you for sharing your details, someone from our team will get in touch with you shortly

@KartikePradeep @zomato @zomatocare @deepigoyal Hi Kartike, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

@VipulGoel03 Hi Vipul, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

Not made for mild opinions. Just how we like it ;)​ #ChineseWok

@jaykoladiya001 Hi Jay, We regret the experience you had at Chinese Wok. We'd like to get in touch with you. Kindly provide your contact number & order id to us at feedback@lenexis.in Regards, Team Chinese Wok.

@ChineseWokIn Ordered Paneer Chilli but received mostly raw onions & capsicum with very little paneer. Dish is nothing like Paneer Chilli. Paying for paneer and got raw onion chilli instead. Very disappointing experience.

As the harvest season begins, here’s wishing you a Pongal filled with happiness, prosperity and moments shared around good food. 🌾✨​ Happy Pongal from Chinese Wok!

Bonfires, good company, and comfort that feels like home. 🔥​ Wishing you a Lohri filled with warmth and joy. Happy Lohri!