Chris Alner

@thameswater lower pressure in postcode GU5 0U. Is this caused by the reported leak/burst at GU6 8QZ as reported on your network problems site this morning?

@stephenjones9 @SBarnesRugby Martin’s power and grit makes it a very tasty 2nd row. Definitely Chessum at 6 for me, to see him become close to the new Lawes. Itoje has a fight on his hands with Coles playing like he did. If only the Willis brothers could be picked.

@SBarnesRugby well when Martin is back at lock.

Back five Steve?

@SW_Help Thanks for speedy reply.

@ChrisAlner Hello, yes all lines are now reopened. ^GG

@thameswater ///lends.ratio.pelt your lights here have not worked all morning and is causing traffic issues @SurreyRoadCops @HighwaysSurrey

@swtrains_watch @SW_Help What are the ongoing plans in place to manage service disruption instead of just throwing hands in the air and saying “pay for a taxi and reclaim it”? Many times this will be at stations without meaningful taxi service or they are expensive.

Credit where due: after yesterday’s tweet, @SW_Help has contacted us to set up a meeting with the MD at South Western Railway — appreciated. We’re compiling passenger feedback into an agenda. Drop questions or concerns below so we can raise them directly. 👇 JV

@swtrains_watch @SW_Help Once again: when will service return to pre-covid levels? GLD to WAT (and return) remains at 3 services per hour rather than pre-covid 4. It leaves services painfully overcrowded which counters their point that there isn’t demand.

@swtrains_watch @SW_Help @Heidi_Labour That is shocking. It as much admits poor performance and then changes the measurement.

From April 1, ‘On Time’ moves from 1 to 3 mins. 🚩 Desperate for ‘success,’ Govt is moving goalposts while SWR's performance plummets. Since nationalisation last year: 📉 Cancellations UP 50% 📉 Delays UP 29% Fix the trains, not the stats! @SW_Help @Heidi_Labour #SWRWatch

I'm selling tickets to Suede on Twickets (face value or less) twckts.com/5v80 #Twickets

@British_Airways Follow up: why has the first officer just given the reason that the inbound flight was late when that was not the case? Why start to be flexible with the truth? It doesnt help you.

@ChrisAlner Please accept our apologies for the delay. Chris. We'll have you on your way to Paris as soon as we can. Corry

@British_Airways BA310. First flight of the year and delayed by at least 30mins on a 45mins flight because you can’t locate a crew.

@sw_Help30 What needs looking into? All the info is my message. And better for it to be public than in a DM so you can’t hide the nonsense.

@SW_Help WAT to GLD. 20:45 cancelled. The next train is 4 carriages. Do you think this is good enough?

There are no gatemen and nobody on site and it is causing chaos. How can you not follow this?

@thameswater see the attached. You have closed the Guildford Road. And instead of adhering to the conditions of the closure with the diversions you have done the exact opposite and are diverging traffic using signs down the roads you should not @Jeremy_Hunt

@SW_Help Thanks

In order to claim a refund you will need to provide: • Full contact details. • The time and date of your journey. • The stations you travelled to and from. • A description of the series of events that took place. • Copies of your train tickets and taxi receipt. To submit your claim with these details, please use our website at: southwesternrailway.com/contact-and-he… ^GG

@SW_Help What is the link/process/email address for a taxi refund after last night’s disruption please?

@SW_Help Why is there only 1 working platform at Woking right now given the mess the service is in?

@GoZwift 12mins to update the app on a 100mbps connection?!

@thameswater What’s the latest with the repair in GU5 0? Your client ref is: 01356393. It was reported 6hrs ago. Nobody has been out. It is causing low pressure through the village. Thanks.