Akanksha Singh

93 posts

Akanksha Singh

Akanksha Singh

@ClearWhyNow

Curious, critical, and hard to fool. I don’t confuse convenience with truth.

Katılım Ekim 2024
4 Takip Edilen4 Takipçiler
Akanksha Singh
Akanksha Singh@ClearWhyNow·
This is the same response for a week. I have received no calls/contact attempts from your team. Tampered packaging & stale food were reported with proof..no action taken Complaint already filed with the NCH, Expecting resolution, not repeated templates. @ZeptoNow @zeptocares
Zepto Cares@zeptocares

@ClearWhyNow Hey, I'm Mehjabeen from the Zepto team. Our team has been trying to get in touch with you but is unable to. Let us know if there is an alternate number that we can contact you on.

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Akanksha Singh
Akanksha Singh@ClearWhyNow·
Template replies aren’t a resolution. Evidence already shared, no action taken. Filing a complaint with the National Consumer Helpline and proceeding legally if this isn’t resolved immediately. @ZeptoNow @zeptocares @jagograhakjago
Zepto Cares@zeptocares

@ClearWhyNow Hey! Don’t worry, we’ve got your back. We’re thoroughly checking every aspect of your concern to ensure you receive the right resolution. We truly appreciate your patience during this time.

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Akanksha Singh
Akanksha Singh@ClearWhyNow·
@ZeptoNow I emailed you. I tweeted you. Multiple times No response..just copy paste templates. I received raw, stale bananas (Order #UITRNDEWR34310) & I still haven’t been refunded. This is absolutely pathetic customer service. I will be taking this to Consumer Court. #ZeptoFail
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Akanksha Singh
Akanksha Singh@ClearWhyNow·
@SwiggyCares @InstamartS @SwiggyCares Refund received, but support was poor. Chats were ended without resolving my issue even after I requested not to disconnect. Please improve your customer service.
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Akanksha Singh
Akanksha Singh@ClearWhyNow·
@InstamartS @SwiggyCares This is unacceptable. My refund for order #235075996698741 is still stuck at “initiating” even after the expected date. Your support team is disconnecting chats without resolution. Please process the refund immediately. Screenshot attached.
Akanksha Singh tweet media
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Akanksha Singh
Akanksha Singh@ClearWhyNow·
Please stop sending template messages and take actual action on my complaint. If this is not resolved immediately, I will escalate this further through consumer grievance channels. @ZeptoNow @jagograhakjago @foodpharmer2
Zepto Cares@zeptocares

@ClearWhyNow Hey! Don’t worry, we’ve got your back. We’re thoroughly checking every aspect of your concern to ensure you receive the right resolution. We truly appreciate your patience during this time.

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Akanksha Singh
Akanksha Singh@ClearWhyNow·
I ordered to save time, but you’ve wasted my time instead. It has been days with no proper response or accountability. @ZeptoNow @jagograhakjago @foodpharmer2
Zepto Cares@zeptocares

@ClearWhyNow Hey! Don’t worry, we’ve got your back. We’re thoroughly checking every aspect of your concern to ensure you receive the right resolution. We truly appreciate your patience during this time.

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Akanksha Singh
Akanksha Singh@ClearWhyNow·
@zeptocares This is not a resolution. You haven’t even asked for my order details or investigated the issue, yet you’re giving generic replies. @jagograhakjago @foodpharmer2
Zepto Cares@zeptocares

@ClearWhyNow Hey! Don’t worry, we’ve got your back. We’re thoroughly checking every aspect of your concern to ensure you receive the right resolution. We truly appreciate your patience during this time.

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Akanksha Singh
Akanksha Singh@ClearWhyNow·
@ZeptoNow It’s been 3 days & I still haven’t received any proper response for my complaint about a tampered product. No one has even asked for my order ID, yet I’m being told it’s being looked into. How exactly is it being handld w/t details? This is unacceptable Pls resolve this
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Akanksha Singh
Akanksha Singh@ClearWhyNow·
@ZeptoNow this so pathetic now , I heve kept the products and I have a made video, now tomorrow I’m going to complain in consumer court, you’re not taking responsibility
Zepto Cares@zeptocares

@ClearWhyNow Hey! Don’t worry, we’ve got your back. We’re thoroughly checking every aspect of your concern to ensure you receive the right resolution. We truly appreciate your patience during this time.

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Zepto Cares
Zepto Cares@zeptocares·
@ClearWhyNow Hey, I'm Titus from the Zepto team. Our team is trying to get in touch with you. Let us know when will be a good time for us to reach out again.
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Akanksha Singh
Akanksha Singh@ClearWhyNow·
Received a damaged order from Zepto. The packaging was torn and the product inside was soggy and unusable. This is basic quality control. Please resolve this ASAP. @ZeptoNow
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Zepto Cares
Zepto Cares@zeptocares·
@ClearWhyNow Hi, thank you for reaching out again. We're actively looking into your issue and will update you as soon as we have more information. We appreciate your patience and are committed to resolving this promptly
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Akanksha Singh
Akanksha Singh@ClearWhyNow·
Returning & cancelling orders is my legal right under Consumer Protection Act, 2019. I committed NO fraud. If your product doesn’t match expectations, I WILL return it. You cannot block my account for this. @AJIOLife @jagograhakjago
Akanksha Singh@ClearWhyNow

@AJIOLife I deleted my account 6+ months ago and still can’t register with the same number. You’re holding my number hostage! This violates data protection laws. Fix this or I’m approaching Consumer Court. #ConsumerRights @jagograhakjago

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Keşfet

@ZeptoNow @zeptocares @jagograhakjago @consaff @nch1915 @fssaiindia @foodpharmer2 @letsblinkit