Colin Phillipson

@OctopusEnergy My gas has just ended its 2 year fixed and auto renewed to Flexible. I applied online before the end date for the Tracker Gas only tariff but to date heard nothing. Can you please swap my Gas to this Tracker today?

@SavingSessions I'm in as that's the same time my Agile Outgoing rates are 21p so I'm exporting anyway 👍🏻

🚨 #SavingSessions alert! 🚨 📅 6-7PM TODAY (23rd March) ✉️ Keep an eye on your emails to opt in or head to your online dashboard here: octopus.energy/dashboard/new/… Earn 🐙102 per kWh saved vs norm🐙

@welshdragon1979 @MrFlashHQ @OctopusEnergy Yes.

@ColPhillipson @MrFlashHQ @OctopusEnergy did you get the notice via email?

any @OctopusEnergy customers exporting on Outgoing Agile here? what sort of prices do they pay per kwh?

@welshdragon1979 @MrFlashHQ @OctopusEnergy Currently yes but it's just been announced today that it's reducing to 12p from the 1st March.

@MrFlashHQ @OctopusEnergy ah, so seems the fixed 15p one would be best.

@agile_phil It may be a good idea Phil to send an official update email to all IOG users from Pete@. Not everyone follows social media and then they would need to see those specific posts.

@AppleBytesPhD @OhmeEV @Ohme @OctopusEnergy I’ll take a look. I’ve posted in a couple of the groups a week ago and I know my post got shared in other groups too. There’s a lot of groups to track though.

For all our Intelligent Octopus Go customers, we’re working closely with @octopusenergy and @agile_phil on the planned changes to IOG. We’ve developed a solution that we will be rolling out in the coming weeks, well ahead of the late-January update from Octopus.

@amywenn @agile_phil This has been discussed a lot. The 1.3 terms state switching "away" from a smart tariff invokes the 30 day rule to return to a smart tariff but if you are changing from smart to smart then you aren't actually leaving a smart tariff so can change anytime. It's the interpretation.

@agile_phil So they say if you switch from smart to standard you can't switch back within 30d but nothing about from smart to smart? Many people are making the jump regularly on this basis and mine showed as completed inc picked up auto by octoaid 🤷🏻‍♀️ why does it let me if it's not allowed?

@agile_phil (2/2) and others doing so fine currently inc myself being able to today when the reason I was in chat at all was because it said confirmed back to IOG Sunday and then hadn't actually actioned it. Very mixed messages and implication that it's related to Jan changes 🤔

@SJB66 Sorry yes, I was specifically replying to Phil Steele. I should have untagged you.

@ColPhillipson @agile_phil I’m on OIG..

To help answer the questions on Intelligent Octopus Go changes coming in January we’ve written a blog and FAQ here octopus.energy/blog/intellige…. Should answer most questions but ping me if you’ve still got questions.

@agile_phil @SJB66 As I was when we first made social media contact many years ago and this is why the Ohme was initially devised having a complex 30 minute system but I would have thought you'd have progressed by now possibly having EVs and heat pumps etc.

@ColPhillipson @SJB66 Correct. I’m on Agile.

@agile_phil @SJB66 This has always been normal behaviour with IOG as I have shown you with my images by DM yesterday. We all probably assumed that this was to help balance the grid for whatever reason. Looks like the algorithms need updating. I can only assume you don't use IOG personally?

@SJB66 Seems pretty pointless using 6amps from 2.49am to 2.59am as one example. Thank you for sharing - very helpful.

Constantine now has a companion.

Naughty but nice.

@agile_phil @OctopusEnergy It's my experience with my Ohme Home Pro that any 15 minute schedules generated always range between 1.4kW and 3.8kW at a 16A maximum rate. Why would Octopus create a 15 minute period if the intention was not to reduce the kW rate? I posted images showing this earlier.

@donlinch @OctopusEnergy Correct. We send the charging schedule but no request for any kind of throttling. Any throttling is the charger or car - even the car will slow down as it approaches 100% charge.

@OctopusEnergy @agile_phil Can you answer a quick question please - I see in various groups people think Octopus controls the power a Zappi provides to the car - I think you just turn charging on and tell it how many kwh’s to provide for 30 min time slot - what actually happens?

@agile_phil @DaveLunt97 Ohme do regularly schedule periods at lower kW rates as part of their schedule calculations and these can be as low as the minimum 1.4kW to my maximum of 7.4kW for a timed period. This is the question that needs addressing by Octopus and Ohme for the new 6 hours maximum.

@DaveLunt97 We’re not applying a rate limit. See if the Ohme page linked in the faq helps get to why that’s happening.

@MarkCarline @OctopusEnergy As stated in the email it may or may not schedule a charge but you get the equivalent 7p/kWh as a credit which is normally ~51p (7p×~7.4kWh).

@OctopusEnergy Sorry, would would love to help but just plugged my car in and it excludes the hour....

Let's do this - 1 HOUR UNTIL #FreeElectricity! 🐙⚡️

@OctopusEnergy I've completed all of the savings sessions but can you please clarify tomorrow's 2 hour session email text stating that with IOG you just get 1 hour of credit? Is this just lazy editing from the standard 1 hour email? Thanks.

SURPRISE - we’ve got a 2 HOUR #FREEELECTRICITY SESSION TOMORROW! 📆12-2pm Sat 4th October ⚡Extra power is free ✅Octoplus members, emails are on the way Share your pics to show us what you get up to 🤳

@long742668 @OctopusEnergy No that's classed as normal house usage at the peak rate. The charge unit like Ohme etc records the kWh used and that data is used by Octopus. So this free session is for your EV only when on IOG and if on the IOF tariff then that battery charge will also be free.

@OctopusEnergy If I charge my home battery during that period, will it also be free? I’m on IOG.

WE ARE SO BACK - our first #FreeElectricity session is TOMORROW!!!! A great way to enjoy the heat wave 🔥 📆 2-3pm Sunday 22nd June ✅ Octoplus members get free extra power - emails with instructions are on the way 🔍 If you’re on an Intelligent tariff, plug in instead - here’s how it works: octo.ps/44eyQN5 Share your pics to show us what you get up to 🤳

@agilepredict Surely October 😉

Tomorrow's Prices: 2nd September Overnight low ~ 15p Morning peak ~24p Afternoon low ~15p Evening peak ~ 39p

@OctopusEnergy Hello, my billing cycle is the 27th of each month. However since changing to Tracker last week only my gas has been billed yesterday. Can you please bill the electric and align both gas and electric again so they both appear on one bill. Thanks.

@OctopusEnergy You transferred my electric to Tracker yesterday, thank you, however my Home Mini live data isn't showing in the app. It's showing green as it is still connected to the WiFi, is there a procedure to do when changing tariffs? I Would be great if you could check. TY

@BeCleverCash Your link is broken as you have hthttp 😉

🎙an early release for the next episode of the podcast! - what the base rate freeze means for savings and mortgages - have rates peaked? - Nationwide’s £200 bank switch & 8% saver 👉 Listen on all podcast apps (search “Cash Chats”) or click hthttp://podfollow.com/cashchats

@OctopusEnergy Bar far the best service portal team ❤️

@ColPhillipson Your tariff will be updated on your account shortly Colin. 🐙

@OctopusEnergy Can you please change my electric tariff from Agile to Tracker? Looking forward to your acknowledgement. Thanks in advance.