
Councillor apologises after asking council call handler to speak English as critics agree with her Eastbourne Borough Councillor Elaine Hamilton, in her 60s, called the council helpdesk and struggled to understand the operator. She politely said “I’m sorry but I can’t understand you, can I speak to someone who can speak English please?” The comment triggered a backlash with some social media users branding her racist. Hamilton has now issued a statement apologising and saying she regretted any offence caused. Critics including local residents and fellow councillors have agreed with her, arguing English should be the language used for all council services so ratepayers can be properly understood.





















