Curtis Homan

@Desquire34 @MikeSievert @TMobile Can you DM me? Having an issue with TMobile sending me to collections for something from over 2 years ago. No final bill from them after i switched, no emails, no calls, no snail mail. Trying to see what my options are.

You know how tedious and time-consuming switching wireless providers can be? Does it seem like the carriers like it that way? WELL THE #UNCARRIER DOESN'T! And @TMobile is doing something about it. Introducing Network Pass and Easy Switch. 👊

@danwinegrower @MikeSievert @TMobile Can you DM me? Having an issue with TMobile sending me to collections for something from over 2 years ago. Would like to be put in touch with your attorney. Thanks!

@MikeSievert @TMobile @MikeSievert Sure seems like @TMobile likes it. We even have a legal settlement with T-Mobile to refund our money and unlock our phones so we can move back to AT&T. T-Mobile was supposed to refund our money and unlock our phones by 8/29 and still hasn't done it. #LETMEGO

@MikeSievert @TMobile @MikeSievert @TMobile I switched to ATT in 2020, I was sent to collections in August of 2022 for payments remaining on my old device. I received to bills, emails, calls, texts, anything, from T-Mobile. Your customer service won't provide evidence of attempts to contact me.

@TMobileHelp @CFPB @bbb_us @MikeSievert this nuts Mike. Imagine all the people this happens to who don't have the time or knowledge of how to fix this. Any help is appreciated. @FTC @CFPB @bbb_us

@TMobileHelp @CFPB @bbb_us My expectation is that action will be taken today to recall the debt from FrontLine and restore my credit rating. I feel this more than reasonable given the circumstances.

@TMobile you sent me to collections for not receiving a cell spot booster. I have emails confirming its been received and your warehouse confirmed it too. Collections said T-Mobile needs to fix it. Why won't your reps help me?

@TMobileHelp @CFPB @bbb_us @FTC

@TMobileHelp @CFPB @bbb_us @TMobile

@TMobileHelp @CFPB @bbb_us Phone call with frontline asset strategies on 9/26/22 provided these details: 2018-2020 T mobile Equipment charge $108 Side note. I was never sent disclosure notification of debt

@TMobileHelp @CFPB @bbb_us It's been 20 min since I reached out via the link. No response.